Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. An issue that may arise from this in 2024 is data privacy. In 2024, we’ll continue to see growth in the payroll segment. Read the first part, here.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

DECEMBER 27, 2023

As the calendar turns towards 2024, the restaurant industry stands at a crossroads, with innovation and adaptation at the heart of its ongoing evolution. Contemporary menus increasingly feature more plant-based selections and alternative proteins, while also reflecting the demand for locally vetted foods and transparent supply chains.

2024 506

2024 Food Supply Kitchen Safety Influencer 506

Modern Restaurant Management

DECEMBER 17, 2024

Steady Online Ordering Brings Food Waste, Donations to the Forefront of Priorities Ordering food online increases restaurant sales, but it also can potentially increase wasted food if proactive measures aren’t taken – for both the business and consumers at home.

2025 419

2025 Loyalty Program Customer Experience Online Ordering 419

Restaurant Business

APRIL 23, 2024

Food safety has never been more prevalent. When dining out, they rightfully expect that the food they order is cooked properly to a safe temperature and that the kitchen foods are prepared in is clean. For operators interested in ramping up their efforts, updating equipment can be a big help in fostering safety.

Food Safety 279

Food Safety Equipment Kitchen Safety Food 279

Goliath Consulting

FEBRUARY 29, 2024

In the dynamic world of culinary innovation, 2024 marks a pivotal year where technology intertwines with the art of dining. Through voice-enabled ordering and payment systems, patrons can navigate menus, place orders, and settle bills, all while minimizing physical contact and enhancing safety protocols.

2024 368

2024 Technology Kitchen Safety Website Management 368

Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. We will rely heavily on the travel industry in 2024 to continue bringing us customers from local cities like Philadelphia, DC, Baltimore, New York, NJ, etc.

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

Modern Restaurant Management

APRIL 8, 2024

And in talking about bringing stability into our food businesses, culture can be that secret ingredient that makes all the difference in attracting the right people, retaining good people, and creating a powerhouse team. However, for those of us in the produce and food industries, what are critical parts that make up a food culture?

Food 469

Food 2002 Food Safety Kitchen Safety 469

Modern Restaurant Management

MARCH 11, 2025

No matter how much technology evolves, or trends shift, people will always come back for quality food, great value, and friendly service. In 2024, we launched Mad Dash, which totally changed curbside pickup. These core elements never go out of style. Meanwhile, the U.S.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

EATER

MARCH 11, 2025

Five years after the onset of the COVID-19 pandemic, our relationship to food and dining has undergone some permanent changes I got COVID for the first time this past February. Most restaurant and food service workers did not have access to sick leave or any other safety net , and yet were deemed essential.

Food Supply 293

Food Supply Outdoor Food Order Food Safety 293

EATER

MARCH 12, 2025

According to the National Centers for Environmental Information , in 2024 there were 27 confirmed weather/climate disaster events with losses exceeding $1 billion each to affect the United States, including hailstorms in Texas, flooding in the upper Midwest, and Hurricanes Debby and Helene. Restaurant rents keep increasing.

2025 283

2025 Back of House Front of House Kitchen Safety 283

Modern Restaurant Management

MARCH 22, 2024

The FDA has already issued more than 50 food recalls in 2024, causing many consumers to worry about food safety – and raising an important question for the restaurant industry: Would we know exactly what to do in a recall situation? Use these best practice tips to protect your food, guests, employees, and brand.

Food Safety 472

Food Safety Social Media Food Supply Website Management 472

Modern Restaurant Management

DECEMBER 26, 2023

These adaptations were driven by evolving consumer preferences for convenience and safety. Technology Integration – Restaurants leveraged AI, IoT, 5G, and quantum computing to optimize operations, enhance inventory management, streamline supply chains, improve food safety, and more.

Dietary Restrictions 309

Dietary Restrictions Food Safety Food Supply Food Truck 309

Modern Restaurant Management

JULY 23, 2024

In addition to more wide-ranging compliance requirements like general health & safety guidelines and local labor laws, there are food and beverage-specific safety regulations , requirements for specialty licenses (such as those to serve alcohol), and unique stipulations on labor compliance, many related to the employment of minors.

Restaurant Law 508

Restaurant Law Employee Relations Kitchen Safety Customer Experience 508

Modern Restaurant Management

OCTOBER 24, 2024

B Corp Restaurants As of early 2024, almost 150 restaurants around the world have achieved the certification, from fine-dining independents to fast-casual chains, with hotels, breweries and food delivery companies also dotting the list. Green Restaurant and Slow Food were others we considered.

Certification 221

Certification Fast Casual Front of House Government 221

Modern Restaurant Management

DECEMBER 26, 2024

When juries award disproportionately high amounts in lawsuits, often from cases involving accidents, liquor liability, food safety issues, or employee disputes, these multimillion-dollar awards can be a death sentence for restaurants. Meanwhile , Berkeley, Colo.

2025 221

2025 Hospitality Insurance 2024 221

Modern Restaurant Management

SEPTEMBER 10, 2020

As a new period of social distancing and lockdowns took hold, many countries turned to drones to deliver such goods as prescription drugs, personal protective equipment (PPE), food, and other essentials – keeping people in the safety of their own homes while avoiding unnecessary human contact and maintaining the flow of goods.

Delivery 616

Delivery Consumer Goods Food Safety Food Supply 616

EATER

DECEMBER 23, 2024

. | Lille Allen Organizations like Feeding America support the nations food-insecure communities. The Friday before Thanksgiving, at a high school in northern Westchester County, New York, I sat at my desk and called the last person listed on my Excel spreadsheet, Families in Need 2024. households are food insecure.

Food 287

Food Food Supply Food Truck Food Safety 287

Modern Restaurant Management

AUGUST 15, 2024

Smart fryers and ovens can automate food preparation and cooking, eliminating the need for numerous workers in the kitchen while still ensuring consistent quality and faster service. Proper training enhances safety and reduces costs that could have otherwise gone into lost workdays, medical expenses, and workers' compensation.

Loyalty Program 448

Loyalty Program Hiring Point of Sale Recruiting 448

7 Shifts

AUGUST 16, 2024

As of 2024, they make around $26.42 When issues arise, such as missing food delivery or a staff shortage, a manager must think quickly and find solutions. These courses give you a strong foundation in critical areas such as customer service, business operations, and food safety.

Management 195

Management Management 2024 Leadership 195

7 Shifts

JUNE 16, 2024

In 2020, the number of establishments in the food and beverage industry was estimated to be 23.1 You can give your customers 1 point for every $10 they spend at your restaurant (the price point depends on how much you're selling your food and beverages; just make sure to set an achievable price).

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Culinary Cues

DECEMBER 21, 2023

Those months when food cost percentages were out of whack, and labor cost efficiency was 10 percent higher than budget helped me to know where to look for problems in the future. I am especially grateful for the attention paid to sanitation, food safety, and organization. For that I am eternally grateful.

Kitchen Safety 344

Kitchen Safety Food Safety Take-out Inventory 344

7 Shifts

SEPTEMBER 6, 2024

The cost of goods sold (COGS) is a restaurant metric that shows you the cost of all ingredients used to prepare a menu item, including the food, beverage costs, and other direct expenses. It not only includes the containers used for food but also the bags, napkins, utensils, and any branding materials that accompany an order.

2024 195

2024 Seasonal Menu Inventory Audits 195

Modern Restaurant Management

DECEMBER 19, 2023

That being said, it was a very strong year for Immigrant Food because we managed to keep costs in check and retain staff. – Téa Ivanovic, COO and Co-Founder of gastro-advocacy focused restaurant group, Immigrant Food In many ways, 2023 was the year the restaurant industry did more with less. .”

2023 294

2023 Front of House Customer Experience Customer Service 294

7 Shifts

SEPTEMBER 16, 2024

One of the main reasons is to cut losses due to financial challenges, with 52% of restaurant owners saying high operating and food costs are really cutting into their profits. For safety-critical items like the fire suppression system or walk-in cooler, replacement also makes sure the new owner can depend on the equipment they inherit.

2024 195

2024 Document Point of Sale Cash Management 195

7 Shifts

OCTOBER 30, 2023

Food safety training Florida law (specifically, F. 509.049 ) requires food safety training for every employee in food service. Premier Food Safety’s Florida Food Handlers Card - $6.95 This agency largely bases its food safety standards on the U.S. per hour (minimum).

Restaurant Law 221

Restaurant Law Certification Food Safety Cash Management 221

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. The economic model makes more sense than traditional brick and mortar so many food businesses are moving in this direction. FAT Brands Chairman and CEO Andy Wiederhorn.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

Modern Restaurant Management

FEBRUARY 10, 2020

Good Food Restaurant Scorecard. Despite skyrocketing demand for plant-based food across the U.S., 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI).

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Society Insurance

MARCH 4, 2025

Chamber of Commerce said in a recent report that the number of verdicts above $100 million reached a record in 2023, up nearly 400% from 2013 as reported in The Wall Street Journal s 2024 piece, Nuclear Jury Verdicts Rise Alongside American Anger. Invest in your operations and procedures to best ensure the safety of your customers and staff.

Insurance 52

Insurance 2025 Food Safety 2013 52

PathSpot

OCTOBER 31, 2024

In today’s food service industry, maintaining cleanliness goes beyond simply meeting regulations—it’s about creating a safe and healthy environment for both customers and employees while safeguarding your business’s reputation. Food service businesses need real-time, actionable data that ensures hygiene standards are being met consistently.

Food Safety 40

Food Safety Food Customer Service Technology 40

PathSpot

OCTOBER 22, 2024

Today, one thing is sure: customer expectations around cleanliness and food safety have dramatically shifted. Cleanliness is a matter of safety, trust, and confidence. Diners are now more aware of hygiene protocols and expect the highest food safety standards.

Dine-in 40

Dine-in Food Safety Demo Customer Experience 40

Culinary Digital

FEBRUARY 17, 2025

Every industrys food services have different requirements and needs, but we all get cold. If your food service management hasnt already adjusted your menus to include piping hot drinks, warm soups, and other wintertime comfort foods, now is the time to be ready for any more big storms and cold spikes next month.

2025 52

2025 Management Management Food 52

PathSpot

JULY 16, 2024

Ensuring food safety goes beyond meeting regulatory standards; it’s foundational to building a trusted brand in the competitive restaurant industry. Restaurants must go beyond offering great food and customer service because the food industry is very competitive.

Food Safety 40

Food Safety Kitchen Safety Food BOH 40

Cheetah

OCTOBER 11, 2021

California Formalizes Outdoor Dining Through 2024. Licenses will be granted for successive one-year periods, until 1 July, 2024. Safety First. All of these alterations should be reviewed with safety in mind. As for COVID safety, proof of vaccination is not yet mandatory for outdoor dining as it is for indoor dining.

Outdoor 148

Outdoor License Food Safety Food Truck 148

PathSpot

MAY 7, 2024

Temperature monitoring is essential in food manufacturing, as it is crucial for preserving, storing, and processing food. Effective temperature management greatly influences food quality, safety, and operational efficiency throughout manufacturing.

Food Safety 40

Food Safety Food Demo Food Supply 40

PathSpot

SEPTEMBER 19, 2024

The food industry is no exception. In fast-paced food production and services, ensuring compliance with food safety is more critical than ever. The rise of data analytics offers an innovative solution to this challenge, providing real-time insights that can help organizations enhance their food safety protocols.

Food Safety 40

Food Safety Food Audits Employee Relations 40

PathSpot

SEPTEMBER 11, 2024

Following the COVID-19 pandemic, food safety has risen to a critical priority. The crisis revealed vulnerabilities in food safety, highlighting the crucial need for stringent safety measures. For restaurants, investing in thorough food safety protocols goes beyond compliance; it is crucial for long-term success.

Food Safety 40

Food Safety BOH Food Webinar 40

PathSpot

APRIL 1, 2024

Within the hospitality industry, the emphasis on safety and compliance is the foundation for achieving business success. Hotels, with their intricate restaurant operations, make it crucial to ensure food safety protocols and compliance requirements. Digital platforms elevate and ensure safety protocols and foster confidence.

Food Safety 40

Food Safety Hotels Food Audits 40