Modern Restaurant Management

FEBRUARY 25, 2025

SOCi's 2024 Local Visibility Index (LVI) reveals that the U.S. Search profiles as well as review sites also offer traditional recommendations in the form of written reviews, which have a strong influence on restaurant consumers. Viral videos and influencer recommendations can drive significant foot traffic.

SEO 324

SEO Social Media Customer Experience Customer Service 324

Modern Restaurant Management

FEBRUARY 24, 2025

Revenue growth in 2024 was largely driven by menu price adjustments. Although concerns about customer sensitivity influenced pricing decisions, only 9 percent of restaurants did not change prices in 2024, down 19 percent from 2023, indicating a stronger shift towards strategic price increases. Labor costs continue to rise.

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2024 2025 2023 Loyalty Program 251

Modern Restaurant Management

JANUARY 3, 2024

I want to highlight trends in restaurant promotion for 2024. It is crucial to create a customer journey map and understand through which channels a guest can potentially learn about your restaurant, how they make a decision to visit the establishment, and what factors influence this. They seem like anchors for the new year.

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2024 Social Media Customer Experience Events 520

Modern Restaurant Management

DECEMBER 17, 2024

– Frenchie Audette, VP of Food Service at Divert In 2024, the restaurant industry continued to adjust to changes sparked by 2020. After a challenging 2024, it’s promising to see restaurant operators looking ahead to 2025 with optimism.

2025 419

2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

MARCH 18, 2024

The influence of chefs continues to expand whether it is championing a cause or investigating the provenance of a unique ingredient. The debate over manufactured plant proteins and whole plants has begun, and it has spurred innovation in menus across all segments of the foodservice industry.

2024 474

2024 Food Truck Fast Casual Consumer Goods 474

Modern Restaurant Management

MARCH 24, 2025

To identify the Fastest Growing Brands, the data science team ranked brands using a blended metric including net new business openings, consumer interest, and searches on Yelp in 2024 compared to 2023. For this report, we measured consumer interest in 2024 compared to 2023. Brands like BB.Q

2024 221

2024 2023 Customer Experience Pricing 221

Modern Restaurant Management

FEBRUARY 5, 2025

11, 2024, comparing it to the average Sunday in 2024 and found that: Wings win MVP with an 87 percent increase in sales The average price of wings ordered increased 18 percent. The average ticket size in Las Vegas (2024 host city) was up 26 percent as visitors splurged. Toast analyzed data from restaurants on Sunday, Feb.

2024 309

2024 Food Order Delivery Sports 309

Modern Restaurant Management

JUNE 28, 2024

The ACSI Restaurant and Food Delivery Study 2024 is based on 14,604 completed surveys. Customers were chosen at random and contacted via email between April 2023 and March 2024 for the restaurant industries and between November 2023 and March 2024 for food delivery. between January and May 2024. Social activities (e.g.,

2024 294

2024 Mobile Ordering White Paper Customer Service 294

Modern Restaurant Management

AUGUST 2, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of LTO impact, influencer impact and no-show fees. 2024 By the Numbers Participants reported continued food and labor cost increases with slight shifts compared to the end of 2023. percent more visits than the year-to-date Tuesday average.”

Influencer 251

Influencer Pricing 2024 Social Media 251

7 Shifts

OCTOBER 1, 2024

From creating a welcoming ambiance to offering unique menu items, let’s explore the ways you can refine your restaurant's customer experience in 2024. Design an inviting ambiance The ambiance of your space can significantly influence how customers feel and their overall impression of your establishment.

Customer Experience 397

Customer Experience 2024 Customer Service Online Ordering 397

Modern Restaurant Management

FEBRUARY 13, 2025

percent in 2024. Increase in average prepaid value: The average prepaid reservation has increased 36 percent to $102 so far this year, up from $75 in 2024.²This Recent diner data from OpenTable shows that in the US,Valentine's Day reservations are trending higher than 2024, up double digits YoY.

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2024 Fine Dining Book Reservations 221

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. Late Night Snacking : with the rise of trends like girl dinner this year, 2024 will be the year of late night snacking, with more consumers ordering delivery for food during late night hours.

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2024 2023 Food Order 2013 474

EATER

SEPTEMBER 9, 2024

She traces Nahid Joon’s family history while also providing details of her many travels, from Nice to London to Dubai, that influenced the way she cooked. According to Dolly, Rachel is her favorite cook, and her dishes are deeply influenced by the duo’s upbringing.

2024 352

2024 Book Influencer Take-out 352

Restaurant Business

MARCH 10, 2025

This trend is known as Precision Wellness, identified by Innova as one of the top influencing trends in 2025. New innovations and a stable price likely contributed to ice teas recent jump from the seventh to the third most popular beverage , according to Bev50 2024 survey.

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Beverage 2001 Innovation 2025 211

Modern Restaurant Management

JANUARY 31, 2025

1 Squad Goals : OpenTable data revealed a 34 percent increase in parties of more than six on Galentine’s Day (February 13) in 2024, compared to the previous year.2 titled Chili’s and Texas Roadhouse: Full-Service Success in 2024. percent year-over-year during 2024. percent during 2024 and were up 4.2

Marketing 221

Marketing Loyalty Program 2025 2024 221

Modern Restaurant Management

MAY 10, 2024

With 22 percent of Gen Zers having at least one immigrant parent and the unlimited access they have to the world through social media, this generation has grown up with more exposure to dynamic cultures; and that global perspective has influenced everything from fashion to food.

Social Media 450

Social Media 2024 Seasonal Menu 2023 450

EATER

DECEMBER 20, 2024

A Spanish restaurant selling pan dulce, its like a symbol of the fusion that took place here, and that mix of Spanish and Italian influences that became the cuisine of Argentina, where you cant really discern where Italy stops and where Spain starts, Caparrs says. Plaza Mayor Lines form outside Plaza Mayor in an undated photo.

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Point of Sale Merchandise Pricing Seasonal Menu 299

Modern Restaurant Management

MAY 31, 2024

Casual Dining Preferences Market Force Information unveiled a survey on casual dining preferences across the United States highlighting shifting trends influenced by economic factors and evolving consumer tastes. Online Ordering Trends DoorDash released its fourth annual 2024 Restaurant Online Ordering Trends Report.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

FEBRUARY 7, 2024

The Gen Z Influence This tasteful group of about 70 million Americans craves authenticity in every bite, from organic street foods to diverse global cuisines. Gen Z is arguably the most diverse American generation to date, both ethnically and culturally, which deeply influences their expectations for dining.

Social Media 493

Social Media Customer Experience Influencer Dine-in 493

Modern Restaurant Management

JANUARY 18, 2024

As we look forward to 2024, we see emerging patterns that are set to redefine cocktail culture, sparking creativity, and tantalizing our taste buds in unexpected ways. Included in this exploration, you will find an exclusive recipe that embodies these 2024 cocktail trends.

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2024 Compost Sustainability Presentation 275

Modern Restaurant Management

DECEMBER 12, 2023

It seems almost everyone, from social media influencers to evening news anchors, is extolling the capabilities of this emerging tech. In this article, I will share my perspective on the current state of automation and why I believe it is poised for significant growth in 2024.

Customer Service 507

Customer Service Customer Experience Social Media Innovation 507

EATER

FEBRUARY 18, 2025

More recently, as chefs have been working up seasonal menus to highlight local specialties and homegrown bars have been remixing native spirits, Sri Lanka drew millions of tourists in 2024 , announcing the islands comeback on the global stage after a few years of economic uncertainty. Travel around and youll be rewarded.

Hotels 298

Hotels Seasonal Menu Back of House Small Business 298

Modern Restaurant Management

APRIL 24, 2024

“People read reviews, are influenced by reviews, and are very influenced by negative reviews,” George Swetlitz, co-founder of RightResponse AI, told Modern Restaurant Management magazine. Reviews impact the number of diners available to your restaurant. Roughly 30 percent of restaurants have a rating below 4.0,

Dine-in 446

Dine-in Influencer Customer Service 2024 446

EATER

MARCH 21, 2025

@ dzaslavsky Screenshot via TikTok The story behind the salad, or morkovcha, is one of Korean culinary innovation, forcible exile, and a violent dictatorship Last winter, a Ukrainian American wellness and lifestyle influencer named Danielle Zaslavsky posted a TikTok of herself slurping a grated carrot salad straight from a frosty mason jar.

Social Media 285

Social Media 2006 Agriculture Food Order 285

EATER

MARCH 13, 2024

Jackson’s pasta salads are not your meemaw’s pasta salads; they feel very 2024, with lots of punchy, assertive flavors and de rigueur ingredients like tinned fish and Calabrian chiles. I am not a wellness influencer. In fact, you won’t find a single glop of mayo within these pages, which is certainly a choice. .

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2024 Book Take-out Food Order 340

EATER

SEPTEMBER 18, 2024

But two weeks later, in Kansas City, I ate dinner while an influencer a table over had his phone stand and ring light set up for the entire meal, shining across the dining room. If I have any power as a food writer to influence behavior, then I’ll use it now: Put your lights away and let us eat in peace. I cannot abide by this.

Social Media 345

Social Media Influencer 2024 Document 345

7 Shifts

OCTOBER 22, 2024

Build a mobile-friendly restaurant website In 2024, roughly around 63% of all web traffic came from mobile devices. Collaborate with influencers Collaborating with influencers and food bloggers can significantly boost your restaurant's visibility and attract new customers. times more impactful than influencer content.

Book 195

Book Marketing Email Marketing Social Media 195

7 Shifts

MAY 31, 2024

billion social media users as of April 2024, restaurants that take advantage of various social media platforms are reaching a wider customer base than ever. It is also included in the Top 100 Best Software Awards of 2024. This tool recommends influencers who meet your restaurant's niche. With over 5.07

2024 221

2024 Marketing Email Marketing SEO 221

Modern Restaurant Management

JUNE 17, 2024

Despite the bite from inflation, TouchBistro’s 2024 U.S. Moreover, 14 percent of Gen Z diners indicated that early and exclusive access to new menu items was the number one factor influencing them to join a restaurant loyalty program, which was more than any other generation. "We

Operations 473

Operations Loyalty Program Mobile Ordering Consumer Goods 473

EATER

MARCH 11, 2025

percent from 2020 to 2024. Ben Mesirow , associate editor, travel Marcus Eakers s vibrant works depict exaggerated human experiences that draw influence from surrealism, symbolism, animation, illustration and everything in between. food prices have risen by 23.6

Food Supply 293

Food Supply Outdoor Food Order Food Safety 293

Modern Restaurant Management

SEPTEMBER 30, 2024

Better Order Accuracy Equals More Satisfied Customers If a customer has a good experience at a restaurant, it will influence their decision to return. Shifting Consumer Patterns Require Restaurants to be Data-driven and Nimble 2024 has already seen shifts in how and when consumers make a purchase.

2025 450

2025 Fast Casual Food Customer Experience 450

Modern Restaurant Management

JULY 23, 2024

The most efficient way to automate compliance is through an AI-driven WFM platform, which serves as the nexus for staffing, scheduling, payroll, and other key operations functions influenced by labor laws. According to a study from Hospitality Technology, 78 percent of restaurant IT budgets will increase in 2024.

Restaurant Law 508

Restaurant Law Employee Relations Kitchen Safety Customer Experience 508

The Rail

DECEMBER 20, 2023

As 2023 fades and 2024 emerges, we have seen the writing on the wall and offer you three trends worth considering for your annual planning. We believe these are opportunities for you to be ahead of a trend that will benefit your business over the course of 2024. Let’s look into our crystal ball for 2024.

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2024 Entertainment Sports Email Marketing 147

7 Shifts

JUNE 16, 2024

These strategies can combine traditional restaurant advertising techniques like pamphlets, billboards, and radio promotions with modern ideas like running paid ads, advertising on social media, and collaborating with influencers. billion this 2024, it is expected to grow to approximately 4.7 billion by 2026.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Modern Restaurant Management

SEPTEMBER 27, 2024

This finding from Expert Market’s 2024 F&B Industry Report sheds light on a clear culinary gap within the industry's workforce. This insight seems unsurprising, considering that data from April 2024 revealed 43 percent of small business owners in the US were unable to pay their full rent on time.

Food Truck 251

Food Truck Fast Casual 2024 Food 251

Modern Restaurant Management

DECEMBER 21, 2023

In 2023, we saw sellers increasing throughput utilizing the “experience creates consumption” strategy and we predict an increase in draft program profitability in 2024 as more on-premise professionals embrace the needs of the highly coveted craft beverage loyalists.

2023 309

2023 Insurance 2024 Employee Relations 309

Modern Restaurant Management

MAY 24, 2024

Today, customers find restaurant brands through influencers, social media, review sites, and multiple channels. Additionally, the food industry will cross $1 trillion in sales by the end of 2024. This is one of the most prominent questions that restaurant owners face today. With so many options, staying fresh and agile is important.

Loyalty Program 438

Loyalty Program Point of Sale Email Marketing Customer Experience 438