Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board. percent during Q4.

Marketing 221

Marketing Loyalty Program 2025 2024 221

Modern Restaurant Management

JUNE 17, 2024

Despite the bite from inflation, TouchBistro’s 2024 U.S. “A whopping 53 percent of Gen Z told us they engage with a restaurant loyalty program once a week or more often, versus just 22 percent of Boomers who said the same,” said Pendrill.

Operations 473

Operations Loyalty Program Mobile Ordering Consumer Goods 473

Modern Restaurant Management

MAY 24, 2024

This stresses the need for customer retention programs. Today, customers find restaurant brands through influencers, social media, review sites, and multiple channels. Thus, loyalty programs are the best ROI-driven strategy for customer retention. This customer loyalty stays strong, negating the changing market landscape.

Loyalty Program 438

Loyalty Program Point of Sale Email Marketing Customer Experience 438

7 Shifts

OCTOBER 22, 2024

Build a mobile-friendly restaurant website In 2024, roughly around 63% of all web traffic came from mobile devices. Use data from your POS system, online ordering platform, or loyalty program to divide your customers based on factors like their dining frequency, preferences, or location.

Book 195

Book Marketing Email Marketing Social Media 195

Modern Restaurant Management

MAY 31, 2024

Casual Dining Preferences Market Force Information unveiled a survey on casual dining preferences across the United States highlighting shifting trends influenced by economic factors and evolving consumer tastes. Online Ordering Trends DoorDash released its fourth annual 2024 Restaurant Online Ordering Trends Report.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

7 Shifts

JUNE 16, 2024

These strategies can combine traditional restaurant advertising techniques like pamphlets, billboards, and radio promotions with modern ideas like running paid ads, advertising on social media, and collaborating with influencers. Devise a strategy that works specifically for you. ” Just don't ask for a 5-star review outright.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Modern Restaurant Management

SEPTEMBER 27, 2024

This finding from Expert Market’s 2024 F&B Industry Report sheds light on a clear culinary gap within the industry's workforce. This insight seems unsurprising, considering that data from April 2024 revealed 43 percent of small business owners in the US were unable to pay their full rent on time.

Food Truck 251

Food Truck Fast Casual 2024 Food 251

Modern Restaurant Management

FEBRUARY 10, 2020

The organization’s registered dietitians, nurses and medical doctors deliver lunch-and-learns and employee wellness programs in hospitals to provide the education on the evidence behind plant-based nutrition. billion by 2024. PCRM also helps hospitals with implementation of new plant-based menu items. Health Care Without Harm.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Chowly

FEBRUARY 23, 2024

Entering 2024 brings uncertainty but holds hope for growth. The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Consumers play a crucial role in 2024, with expectations of lower interest rates and controlled inflation.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

The Rail

AUGUST 8, 2024

A typical restaurant’s revenue is influenced by several factors, including location, menu pricing, and customer turnover. A payment processor with advanced features like customer profiles, integrations, and loyalty program functionality can help you build stronger, and more profitable, relationships with your patrons.

Loyalty Program 130

Loyalty Program Website Management Social Media Online Ordering 130

7 Shifts

MAY 23, 2024

In fact, 45% of restaurant operators expect their competition to be much more intense in 2024 than last year. Once in your customers' hands, this piece of paper can directly influence what your diners order and how much they spend in one sitting. The competition in the restaurant industry is getting tighter.

Social Media 195

Social Media Loyalty Program Email Marketing Seasonal Menu 195

Lavu

NOVEMBER 27, 2024

Loyalty Programs : Increase repeat visits by 42% and average check size by 28% with personalized rewards. This data can fuel targeted marketing campaigns to boost loyalty and increase the average spend per visit. This reduced customer complaints about waiting by 45% and boosted loyalty program participation by 28%.

POS 78

POS Loyalty Program Point of Sale Online Ordering 78

Apicbase

FEBRUARY 29, 2024

To give you the full picture of the positives and negatives of what lies ahead for 2024, we combed through dozens of recent industry reports and compiled a list of 93 restaurant industry statistics. Restaurant Industry Stats 2024 – Our Top 10 10 restaurant industry stats for 2024 to keep in mind. Let’s dig in. billion by 2030.

2024 52

2024 Operations 2023 Loyalty Program 52

Squirrel Systems

FEBRUARY 16, 2024

As we settle into 2024, the restaurant industry stands on the cusp of transformative changes, shaped by evolving consumer preferences, sustainability concerns, and a relentless pace of technological innovation. They support online ordering, mobile payments, and loyalty programs and can integrate with third-party delivery services.

2024 52

2024 Technology Menu Mobile Ordering 52

Black Box Intelligence

AUGUST 28, 2024

Black Box Intelligence data shows the impact ASR had on sales and traffic in the first half of 2024 to 2023. They also influence how your employees feel about their work. Customer Loyalty: Ratings Influence Repeat Business Average star ratings don’t just attract new customers—they play a crucial role in retaining existing ones.

Loyalty Program 52

Loyalty Program Point of Sale Customer Experience Customer Service 52

PathSpot

JULY 16, 2024

Every step taken, from kitchen preparation to serving the table, influences how customers perceive and trust your establishment. Highlighting these standards protects your reputation and fosters loyalty, distinguishing your brand in a competitive market.

Food Safety 40

Food Safety Kitchen Safety Food BOH 40

Black Box Intelligence

MAY 5, 2023

Surveys offer a convenient, cost-effective way to collect valuable feedback and increase customer loyalty. Unbiased questions help to ensure that the data collected is objective and free from any form of influence or bias that may affect the results.

Customer Experience 52

Customer Experience Customer Service Take-out Email Marketing 52

Modern Restaurant Management

JANUARY 31, 2020

According to a report from Sift: 62 percent are concerned that their interactions with QSRs will lead to some type of fraud, whether it’s stolen payment information, account takeover, hijacked loyalty rewards points, or fake reviews. Giants Enterprises operates a daily tourism program at Oracle Park as well as The Gotham Club.

2020 480

2020 Loyalty Program 2019 Point of Sale 480

Buzztime Business

DECEMBER 26, 2023

When the ball drops at midnight, you’ll be ready to welcome in 2024…your most successful year yet. Resolution #2 – Bring in More Customers Attracting more patrons is one of your 2024 bar and restaurant goals…right? A Facebook Loyalty Study asked 14,000 adults to describe businesses they like best. Put fun on the menu.

2024 97

2024 Bar Email Marketing Loyalty Program 97

Modern Restaurant Management

APRIL 1, 2025

Nearly half (47 percent) of diners say they engage with loyalty programs at least once a week, up significantly from just 34 percent in 2023. To improve retention, operators are focused on technology that delivers structured onboarding programs, leadership development, and real-time feedback tools.

Pricing 251

Pricing Technology 2025 Point of Sale 251

Modern Restaurant Management

DECEMBER 31, 2019

percent by 2024, and 2020 will be a catalyst year that could drive that number up. Restaurants will likely continue to offer innovative benefits like free or discounted education, or other programs such as our managing partners program, which allows managers to run their own locations. Consumers will crave transparency.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

Modern Restaurant Management

MARCH 4, 2025

percentage points less than sales growth from the same two-month period in 2024. This edition ranks the top fraud challenges faced by global food delivery and ride-hailing companies in 2024. Parents of young children are the most influenced, with many saying a playground makes a restaurant feel more family-friendly.

2025 221

2025 Delivery 2024 Point of Sale 221

Modern Restaurant Management

DECEMBER 18, 2024

L&L Hawaiian Barbecue brings a distinct fusion of Asian, Pacific Islander, and American influences to consumers in the continental U.S. As of 2024, over half of U.S. These insights will help anticipate individual preferences and empower restaurants to reimagine their loyalty programs and ordering systems with exceptional precision.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

DECEMBER 17, 2024

This is why it’s essential that operators invest in comprehensive training programs and foster a positive work environment. A well-trained, motivated workforce is the cornerstone of exceptional service and high-quality products – two factors that are critical to generating customer loyalty.

2025 419

2025 Back of House Front of House Customer Experience 419

Modern Restaurant Management

NOVEMBER 1, 2024

Voice of the Restaurant Industry Toast's 2024 Voice of the Restaurant Industry some insights and data suggesting a cautiously optimistic outlook: profits are rising, with 63 percent reporting increased margins compared to last year. As consumer searches for malls are declining, restaurants are breathing life back into malls.

2024 221

2024 Point of Sale Mobile Ordering Fast Casual 221