Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. We will rely heavily on the travel industry in 2024 to continue bringing us customers from local cities like Philadelphia, DC, Baltimore, New York, NJ, etc.

2024 333

2024 Loyalty Program Customer Experience Customer Service 333

Modern Restaurant Management

SEPTEMBER 3, 2024

Common challenges include managing inventory across multiple locations, maintaining consistent brand identity, quality and service, and effectively analyzing data to make strategic decisions. Despite these challenges, the restaurant sector is ripe with technological opportunities.

Loyalty Program 460

Loyalty Program POS Online Ordering Customer Experience 460

Modern Restaurant Management

JUNE 28, 2024

Customers indicate better performance across most aspects of the full-service restaurant experience — with food order accuracy (92) and waitstaff courtesy and helpfulness (90) leading the way — appreciating restaurants’ efforts to satisfy customers despite inflation.

2024 296

2024 Mobile Ordering White Paper Customer Service 296

Modern Restaurant Management

JANUARY 31, 2025

This reflects the positive impact loyalty programs have on driving revenue, with 83 percent of restaurant leaders saying their loyalty program successfully drives up order or basket size, as well as repeat visits (82 percent) and return on investment (78 percent). titled Chili’s and Texas Roadhouse: Full-Service Success in 2024.

Marketing 221

Marketing Loyalty Program 2025 2024 221

Modern Restaurant Management

OCTOBER 1, 2024

With KDS screens, staff can monitor orders from almost any location on the premises, which can enhance efficiency and help the bar or lounge serve more customers. It also controls the flow of online orders based on in-house customer volume, helping the kitchen from becoming overwhelmed. Or all tools on one platform?

Bar 451

Bar Operations Back of House Front of House 451

Modern Restaurant Management

JANUARY 9, 2024

Heading into 2024, these restaurants, caterers, and other foodservice providers are becoming increasingly aware of the importance that incorporating sustainable practices within their daily operations has on drawing in the growing masses of eco-conscious consumers.

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2024 Sustainability Consumer Goods Food Supply 277

Modern Restaurant Management

AUGUST 16, 2023

With integrated point-of-sale (POS) systems, the entire dining process is streamlined, from when customers order to when they pay for their meals. POS systems offer a multitude of benefits for businesses, including: Streamlined operations by automating various tasks such as sales transactions, inventory management and reporting.

Loyalty Program 419

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

7 Shifts

OCTOBER 22, 2024

With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations. Let’s explore 26 proven online marketing strategies to help your restaurant thrive. A smooth mobile experience keeps people engaged and leads to more online bookings.

Book 195

Book Marketing Email Marketing Social Media 195

7 Shifts

JULY 25, 2024

Delivery and takeout 60% of American consumers reported ordering delivery or takeout once a week. To maximize this revenue stream, you must have an efficient online ordering system. For example, you can take orders from your social media profiles, like Facebook and Instagram, using a form or direct message.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

Modern Restaurant Management

DECEMBER 26, 2023

This past year saw the following trends: The Digital Revolution – In 2023, restaurants gravitated towards digitalization, embracing things like online ordering, mobile applications, and digital payment solutions. These adaptations were driven by evolving consumer preferences for convenience and safety.

Dietary Restrictions 311

Dietary Restrictions Food Safety Food Supply Food Truck 311

7 Shifts

SEPTEMBER 16, 2024

It helps buyers understand what the restaurant owns (like equipment and inventory) and what it owes (like loans or outstanding bills). Check your restaurant’s legal documents Make sure you have all your legal documents in order. BizBuySell and LoopNet are two online marketplaces where you can post your listing.

2024 195

2024 Document Point of Sale Cash Management 195

Modern Restaurant Management

DECEMBER 19, 2023

Solutions that specifically targeted the guest experience, from ordering to payment to on- and offline interaction, took priority. ” Throughout 2023, we’ve seen our guests approach value holistically, and we believe this will only continue into 2024.

2023 296

2023 Front of House Customer Experience Customer Service 296

EATER

AUGUST 20, 2024

Lille Allen Brands like Fly By Jing and Bachan’s are reaching a whole new audience from the shelves of the ultimate big-box store The last decade or so has been a golden era for cool food products sold directly to consumers online. Walmart was going to allow us to reach those customers.” at Walmart.

Retail 305

Retail Point of Sale Food Supply 2023 305

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

The Rail

AUGUST 8, 2024

Late payments can lead to harmed relationships and order delays, which can in turn wreak havoc on your day-to-day operations. You might even have to operate with a limited menu due to lack of ingredient inventory—and that’s a quick way to make sure you don’t grow revenue. million restaurant jobs by the end of 2024.

Loyalty Program 130

Loyalty Program Website Management Social Media Online Ordering 130

Qu

NOVEMBER 25, 2024

Kitchen operations, in particular, frequently lag behind front-of-house innovations, causing issues like over-preparing food, poor inventory management, and struggles to meet high demand during peak hours. As the demand for efficient online ordering solutions continues to grow, many restaurants struggle to keep up.

Online Ordering 52

Online Ordering Mobile Ordering Front of House Food Order 52

Bingage

APRIL 14, 2021

Previously, a traditional POS system was only limited to a restaurant billing software that includes took orders and generated a receipt. Whether you need to keep track or manage stock, orders, inventory, restaurant billing, you need a Point of sale system. Chefs :- To keep track of inventory, etc.

POS 97

POS Online Ordering Loyalty Program Point of Sale 97

Lavu

NOVEMBER 27, 2024

Here are the 7 must-have POS features that can transform your business: Inventory Tracking : Reduce food waste by 10% with real-time stock management and automated alerts. Online Ordering : Avoid third-party fees and improve efficiency with direct online ordering tools. Let’s dive deeper into each feature.

POS 78

POS Loyalty Program Point of Sale Online Ordering 78

7 Shifts

JULY 1, 2024

Running a bar is a lucrative business, proven by the fact that this industry is estimated to be valued at a whopping $36 billion in 2024. Minimum order amount: Some suppliers require a minimum order amount, and some give discounts for bulk orders. References: Who have they previously worked with?

Bar 221

Bar License Food Supply Restaurant Law 221

Deliverect

JANUARY 30, 2020

The industry’s been growing at a steady pace and is expected to yield a worldwide revenue of US $164 billion by 2024. But how can you make sure your at-home food experience meets your customers’ expectations? - Can your kitchen staff handle preparing additional delivery orders in a consistent and quick way? Keep it short (and simple).

Delivery 118

Delivery Menu Online Ordering Customer Experience 118

7 Shifts

MAY 23, 2024

In fact, 45% of restaurant operators expect their competition to be much more intense in 2024 than last year. Once in your customers' hands, this piece of paper can directly influence what your diners order and how much they spend in one sitting. It can also be a great step to creating more accurate inventory management!

Social Media 195

Social Media Loyalty Program Email Marketing Seasonal Menu 195

The Restaurant Times

FEBRUARY 16, 2021

A report by Juniper Research states that contactless payments will triple to $6 trillion worldwide by 2024. Restaurant POS systems that support multiple contactless online payment touchpoints will continue to have a clear advantage in mitigating a lot of customer concerns and adapt better in 2021. Contactless Wi-Fi-based Ordering.

Technology 98

Technology Mobile Ordering Online Ordering Cash Management 98

Mad Mobile

JANUARY 23, 2024

The retail trends and predictions of 2024 include the following: Hybrid seamless shopping is here to stay Retailers improve efficiency with AI Gen Z and Alpha are reshaping retail commerce Resale boom Optimizing fulfillment 1. With predictive AI, you can analyze vast datasets and forecast future trends. Next year, U.S.

Retail 52

Retail 2024 Social Media Online Ordering 52

Apicbase

FEBRUARY 29, 2024

To give you the full picture of the positives and negatives of what lies ahead for 2024, we combed through dozens of recent industry reports and compiled a list of 93 restaurant industry statistics. Restaurant Industry Stats 2024 – Our Top 10 10 restaurant industry stats for 2024 to keep in mind. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

The Restaurant Times

DECEMBER 21, 2021

With online food ordering proliferating and the willingness to spend long hours standing in lines plunging, dark kitchens are fast gaining popularity in the food and restaurant industry. The online delivery and takeout segment has witnessed a whopping 21.7% growth since 2017. Why Are Dark Kitchens A Good Idea? .

Online Ordering 98

Online Ordering Social Media Food Order Website Management 98

OneDine

JANUARY 9, 2024

With the onset of 2024, there’s no better time for restaurateurs to embrace innovative technological advancements to streamline operations, enhance customer experiences, and stay ahead in a competitive market. In 2024, we can expect a surge in the use of QR codes for menu browsing, ordering, and payment processing.

2024 52

2024 Technology Customer Experience Customer Service 52

Clover - Restaurants

JULY 5, 2024

Luckily in 2024, the U.S. Whether you’re interested in quick service or full service , this guide will help you navigate the 15 most profitable restaurant types to open in 2024 based on data. Here are some of the most profitable QSR restaurants to open in 2024: 1.

2024 52

2024 Food Truck Fast Casual Fine Dining 52

Squirrel Systems

FEBRUARY 16, 2024

As we settle into 2024, the restaurant industry stands on the cusp of transformative changes, shaped by evolving consumer preferences, sustainability concerns, and a relentless pace of technological innovation. Restaurants that spotlight these offerings emphasize their commitment to reducing carbon footprints and supporting local economies.

2024 52

2024 Technology Menu Mobile Ordering 52

Apicbase

JANUARY 28, 2025

Before we dive into the challenges of the Autumn Budget 2024, lets step back and look at the bigger picture. But theres another side to consider: people are still dining out, ordering in, connecting with friends, and exploring new experiences. Why are UK Restaurants Concerned About the 2024 Autumn Budget?

2024 52

2024 Waste Inventory Hospitality 52

Modern Restaurant Management

MARCH 11, 2025

Today, driving positive customer feedback via online channels is now equally as important as having a great location. While the ways we order and dine may have changed, the reasons people choose a restaurant haven’t. In 2024, we launched Mad Dash, which totally changed curbside pickup.

Loyalty Program 473

Loyalty Program Mobile Ordering Customer Experience Online Ordering 473

Lavu

NOVEMBER 27, 2024

LAVU POS Review 2024 Comparing Features of Lavu and Clover Features of Lavu Lavu’s iPad POS system is tailored for restaurant operations. It supports dual pricing, letting restaurants set separate prices for dine-in and takeout orders to better manage revenue. Its payment processing provides detailed insights into transactions.

POS 78

POS Customer Service Mobile Ordering Loyalty Program 78

BNG Point of Sale

OCTOBER 15, 2021

Equipped with wireless mobile point of sale devices, employees can check-out customers or access inventory information from anywhere within the store. The global market was worth $17 billion in 2017 and is expected to grow to $55 billion by 2024. Eliminate paper from the inventory count process forever.

Retail 98

Retail POS Point of Sale Mobile Ordering 98

Mad Mobile

MARCH 8, 2024

Restaurant industry experts have seen a massive shift in 2024 toward iPad-based POS systems. Giving your servers access to iPad-based ordering systems is one of the most effective ways to streamline workflows on the floor. Your team needs to have a clear view of orders coming in so they can fulfill them accurately.

POS 40

POS 2024 Mobile Ordering Loyalty Program 40

Apicbase

JUNE 12, 2024

The National Restaurant Association’s Restaurant Technology Landscape report 2024 finds that 76% of operators say using technology gives them a competitive edge. Advanced inventory management systems, such as Apicbase, ensure your restaurants stay stocked, and food costs are under control.

Technology 52

Technology Operations Point of Sale Online Ordering 52

Modern Restaurant Management

MARCH 11, 2025

"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." The pandemic made speed, accuracy, and seamless ordering non-negotiable.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Apicbase

APRIL 5, 2024

The 2024 Square Future of Restaurants report surveyed thousands of restaurant owners and customers across the United States, Canada, and the UK. And over half of respondents said they plan to spend more on technology and automation tools in 2024. But automation in food service is much more than that.

Back of House 52

Back of House Front of House BOH Point of Sale 52

Apicbase

JULY 17, 2024

According to the 2024 State of the Restaurant Industry Report , 60% of restaurants have shopped for new suppliers to save costs. Determining Demand : Use historical sales data and inventory levels to forecast and determine the necessary quantities of ingredients and supplies.

Operations 52

Operations Food Supply Supplies Inventory 52