Modern Restaurant Management

DECEMBER 31, 2024

This final edition of Modern Restaurant Management (MRM) magazine's Research Roundup for 2024 features news of operator challenges and priorities, delivery trends, wages and hourly worker considerations. This is according to a survey conducted by TD Bank at the 2024 Restaurant Finance and Development Conference in Las Vegas, Nevada.

Franchising 221

Franchising Franchise 2024 Mobile Ordering 221

Modern Restaurant Management

OCTOBER 4, 2022

All of these tools require a reliable connection in order to ensure a positive customer experience. percent of payments by 2024. Here are just a few examples of how IoT devices are making that change possible: Connected Point of Sale (POS) Systems. Mobile POS. They’re expected to make up 51.7

Point of Sale 505

Point of Sale Mobile Ordering Cash Management Customer Experience 505

Modern Restaurant Management

SEPTEMBER 3, 2024

By focusing on key technologies like point-of-sale (POS) systems, local dining businesses can maximize their investments and position themselves for success in a digital-driven industry. Online Ordering and Delivery Platforms Integrating online ordering and delivery can open new revenue streams and cater to the growing demand for convenience.

Loyalty Program 458

Loyalty Program POS Online Ordering Customer Experience 458

Lavu

NOVEMBER 29, 2024

Accessibility in digital menus is no longer optional – it’s a legal requirement in 2024 under the ADA. Related video from YouTube 2024 Accessibility Standards for Digital Menus The 2024 updates focus on making digital menus more inclusive and easier to use. adults with disabilities. These standards align with WCAG 2.1

2024 78

2024 Mobile Ordering Online Ordering Customer Service 78

Modern Restaurant Management

DECEMBER 20, 2023

Many dining establishments found ways to use AI to track and flag stock quantities, automate schedule-making for staff, implement customer service chatbots and process online orders. The increasing threat of fraud, especially through spoofing, is also anticipated to drive the widespread adoption of secure mobile payment methods in the future.

2023 492

2023 Loyalty Program Mobile Ordering Consumer Goods 492

Modern Restaurant Management

AUGUST 16, 2023

With integrated point-of-sale (POS) systems, the entire dining process is streamlined, from when customers order to when they pay for their meals. POS systems offer a multitude of benefits for businesses, including: Streamlined operations by automating various tasks such as sales transactions, inventory management and reporting.

Loyalty Program 419

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

7 Shifts

OCTOBER 22, 2024

Build a mobile-friendly restaurant website In 2024, roughly around 63% of all web traffic came from mobile devices. If your website isn’t optimized for mobile, you could be losing out on potential customers. A smooth mobile experience keeps people engaged and leads to more online bookings.

Book 195

Book Marketing Email Marketing Social Media 195

Modern Restaurant Management

DECEMBER 2, 2019

They are also especially appealing to younger demographics who prefer to use mobile payment methods. By 2024, global digital gift card sales are projected to hit $698.2 Whether customers are on a desktop or mobile site, the option to purchase a gift card should always be clearly visible.

Point of Sale 341

Point of Sale Email Marketing Loyalty Program Mobile Ordering 341

Modern Restaurant Management

DECEMBER 21, 2023

In 2023, we saw sellers increasing throughput utilizing the “experience creates consumption” strategy and we predict an increase in draft program profitability in 2024 as more on-premise professionals embrace the needs of the highly coveted craft beverage loyalists. The impact of these technological shifts is multifaceted.

2023 309

2023 Insurance Employee Relations 2024 309

Lavu

FEBRUARY 14, 2024

Running a Bar: 7 Key Features You Need to Become The Best Bar POS System in 2024 In the bustling world of hospitality, the backbone of a bar’s success lies in its operational efficiency and customer satisfaction. At the forefront of this achievement is the POS software, a pivotal technology that has transformed how bars operate.

POS 166

POS Bar Point of Sale Front of House 166

Modern Restaurant Management

DECEMBER 31, 2019

percent by 2024, and 2020 will be a catalyst year that could drive that number up. Online ordering will continue to have a profound effect on the industry in 2020, but the power dynamics will change. Restaurant managers and employees now spend on average 46 hours/week managing a POS. ChowNow CEO Chris Webb. It should be four.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

BNG Point of Sale

OCTOBER 15, 2021

Mobile POS For Retail. What Is A Mobile POS System For Retail? A mobile point of sale is a system in which POS software is installed on handheld, mobile devices, such as an iPad or Android tablet or smartphone. The device functions as a mobile cash register and terminal to process sales transactions.

Retail 98

Retail POS Point of Sale Mobile Ordering 98

7 Shifts

JUNE 16, 2024

Best restaurant marketing ideas for 2024 Here are some of the proven and tested restaurant marketing ideas you can try in 2024: Offer your customers rewards using loyalty programs 47% of diners in loyalty programs say they use their memberships a couple of times monthly, and 32% use them several times weekly. billion by 2026.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Bingage

APRIL 14, 2021

POS Systems has changed the pattern of how the restaurant industry works. To be updated and evolv e the latest technology, POS software is being designed for this purpose. What is Restaurant POS software? A restaurant POS software manages and streamlines all your restaurant business operational work.

POS 97

POS Online Ordering Loyalty Program Point of Sale 97

Lavu

NOVEMBER 27, 2024

A modern Point of Sale (POS) system can help you do just that by cutting costs, reducing waste, and streamlining operations. Here are the 7 must-have POS features that can transform your business: Inventory Tracking : Reduce food waste by 10% with real-time stock management and automated alerts. Let’s dive deeper into each feature.

POS 78

POS Loyalty Program Online Ordering Point of Sale 78

MBB Hospitality

DECEMBER 22, 2024

Restaurant online ordering has emerged as a crucial aspect of the food service industry, reshaping restaurant operation strategies and fostering growth in restaurant delivery services. This article explores how online ordering is advancing and highlights the key concerns for businesses aiming to stay competitive.

Online Ordering 52

Online Ordering Ordering Front of House Customer Service 52

Qu

NOVEMBER 25, 2024

New Online Ordering 70% of guests prefer ordering directly from restaurants 1 , and guest expectations for fast, seamless digital experiences have never been higher. As the demand for efficient online ordering solutions continues to grow, many restaurants struggle to keep up.

Online Ordering 52

Online Ordering Mobile Ordering Front of House Food Order 52

SpotOn

DECEMBER 30, 2024

At the beginning of 2024, the NRA reported that 73% of operators expected profit to be less or the same over the year, with 38% saying they didn't make any profit in 2023. You should be able to find this data in your POS reporting. Look in your POS reporting for hourly labor and check your books for the others. Labor costs.

Operations 52

Operations Loyalty Program Online Ordering Fast Casual 52

The Restaurant Times

FEBRUARY 16, 2021

A report by Juniper Research states that contactless payments will triple to $6 trillion worldwide by 2024. Restaurant POS systems that support multiple contactless online payment touchpoints will continue to have a clear advantage in mitigating a lot of customer concerns and adapt better in 2021. Contactless Wi-Fi-based Ordering.

Technology 98

Technology Mobile Ordering Online Ordering Cash Management 98

The Restaurant Times

JANUARY 26, 2023

A traditional point of sale (POS) used to be a restaurant billing software that processed orders and produced receipts. But as cloud technology developed, the basic POS system transformed into a full-fledged restaurant management system. This adds a layer of complexity to POS systems. Read along!

POS 59

POS 2023 Loyalty Program Point of Sale 59

Squirrel Systems

FEBRUARY 16, 2024

As we settle into 2024, the restaurant industry stands on the cusp of transformative changes, shaped by evolving consumer preferences, sustainability concerns, and a relentless pace of technological innovation. Restaurants that spotlight these offerings emphasize their commitment to reducing carbon footprints and supporting local economies.

2024 52

2024 Technology Menu Mobile Ordering 52

Mad Mobile

MAY 29, 2024

At our booth, we proudly showcased our latest innovations, including the all-new CAKE POS, our new mobile POS device, and other essential restaurant technologies. Technology consolidation Innovative POS companies like CAKE are offering more comprehensive modules to help restaurants operate more efficiently and grow.

2024 45

2024 Mobile Ordering POS Reservations 45

Qu

MARCH 28, 2025

In December 2024, technology leaders from various industries gathered at Amazon’s premier conference, AWS Re:Invent, where Qus CEO participated in a panel discussion. An Edge computing architecture enables real-time, intelligent routing of orders to appropriate stations based on current conditions, not rigid rules.

Fast Casual 52

Fast Casual Technology Point of Sale Mobile Ordering 52

SpotOn

MAY 14, 2024

When it comes to different POS systems, you’ve most likely heard of SpotOn mentioned alongside Shift4’s SkyTab POS, Toast , Clover , Square , and others. About SpotOn Restaurant POS SpotOn's point-of-sale offers plenty of payment options for various restaurant types.

POS 52

POS Point of Sale Customer Service Online Ordering 52

Clover - Restaurants

JULY 5, 2024

Luckily in 2024, the U.S. Whether you’re interested in quick service or full service , this guide will help you navigate the 15 most profitable restaurant types to open in 2024 based on data. Here are some of the most profitable QSR restaurants to open in 2024: 1.

2024 52

2024 Food Truck Fast Casual Fine Dining 52

Qu

MARCH 12, 2025

Qu’s Winter Product Highlights offer diverse ordering options that bridge the physical and digital divide, including smarter drive-thru ordering, expanded online ordering (with curbside and tableside options), and more personalized kiosk ordering.

Tip Distribution 40

Tip Distribution Online Ordering Mobile Ordering Customer Service 40

Mad Mobile

MARCH 8, 2024

Restaurant industry experts have seen a massive shift in 2024 toward iPad-based POS systems. In the Mobile POS Payments market, the number of users is expected to amount to 101.10m users by 2028. These systems are more affordable than a legacy POS across the board. In the kitchen, though, bigger is better.

POS 40

POS 2024 Mobile Ordering Loyalty Program 40

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

7 Shifts

MAY 23, 2024

In fact, 45% of restaurant operators expect their competition to be much more intense in 2024 than last year. Once in your customers' hands, this piece of paper can directly influence what your diners order and how much they spend in one sitting. The competition in the restaurant industry is getting tighter.

Social Media 195

Social Media Loyalty Program Email Marketing Seasonal Menu 195

Apicbase

FEBRUARY 29, 2024

To give you the full picture of the positives and negatives of what lies ahead for 2024, we combed through dozens of recent industry reports and compiled a list of 93 restaurant industry statistics. Restaurant Industry Stats 2024 – Our Top 10 10 restaurant industry stats for 2024 to keep in mind. Let’s dig in. billion by 2030.

2024 52

2024 Operations 2023 Loyalty Program 52

Lavu

NOVEMBER 27, 2024

Choosing the right POS system for your restaurant? LAVU POS Review 2024 Comparing Features of Lavu and Clover Features of Lavu Lavu’s iPad POS system is tailored for restaurant operations. It supports dual pricing, letting restaurants set separate prices for dine-in and takeout orders to better manage revenue.

POS 78

POS Customer Service Mobile Ordering Loyalty Program 78

Focus POS

MARCH 18, 2022

5 Restaurant Online Ordering Facts All Restaurateurs Should Know. It’s essential to look at past facts, previous diner ordering habits, and the ebb and flow of trends. Suppose you are considering adding restaurant online ordering or third-party delivery integration. The Key to Success is Knowing the Facts.

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

Qu

MARCH 20, 2024

A whopping 44% of brands are gearing up to introduce kiosks as a fresh ordering channel in 2024. Additional investment plans also favor mobile apps (25%), expanded delivery partnerships (25%), phone AI ordering (20%), and voice-activated drive-thru systems (16%). Qu Flex is a dual-purpose POS and Kiosk solution.

Fast Casual 52

Fast Casual Casual Ordering Mobile Ordering 52

The Restaurant Times

JULY 8, 2020

The number of food delivery orders placed online has seen a staggering increase in Saudi Arabia in recent years. Online ordering is not only favorable for customers but it also an excellent way for restaurants to increase the overall sales volume and provide better customer support. Make sure that the website is mobile optimized.

Online Ordering 52

Online Ordering Ordering Mobile Ordering Social Media 52

The Restaurant Times

JANUARY 27, 2022

From online ordering, self-checkouts, and touchless payments to delivery and pick-up, the food and beverage sector can no longer afford to ignore the latest tech in order to remain relevant and competitive in the marketplace. Contactless technology is becoming more widely accepted, and not just for placing orders online.

Fine Dining 52

Fine Dining Technology Point of Sale Online Ordering 52

Apicbase

FEBRUARY 6, 2023

Everyday more and more people are using their phones and other devices to order food for delivery or pick-up. Their setup, layout and location [lean, focussed and near the target audience] make them better suited to handle online orders. That’s where tech comes in. We wouldn’t either. The interest goes both ways.

Delivery 52

Delivery Management Management Online Ordering 52

Mad Mobile

MARCH 8, 2024

Tableside ordering systems are set to revolutionize how diners interact with your restaurant. Implementing a tableside ordering system doesn’t have to be complicated, but there are inherent challenges you’ll have to overcome. Why? The restaurant industry’s dramatic shift to digital tableside ordering systems is undeniable.

Ordering 40

Ordering POS Online Ordering Mobile Ordering 40