Modern Restaurant Management
DECEMBER 30, 2024
2024 was a year of experimentation with AI, with restaurants testing it on customer-facing interactions, like AI drive-thru ordering, with varying degrees of success. In 2024, food prices have been high and consumer spending has been stretched thin, making it even more difficult for restaurants to attract new customers.
Modern Restaurant Management
DECEMBER 26, 2024
In fact, according to the National Restaurant Association’s 2024 State of the Restaurant Industry report , more than half of millennials and Gen Z adults report they would choose a restaurant that offers technological services like mobile payments over those that don’t.
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Modern Restaurant Management
DECEMBER 19, 2024
According to Statista , the global online food delivery market size was valued at $151.5 Increased Frequency of Fee and Rate Auditing Many restaurants and QSRs have had massive increases in order ahead and digital ordering over the last few years.
Modern Restaurant Management
MARCH 11, 2025
Today, driving positive customer feedback via online channels is now equally as important as having a great location. While the ways we order and dine may have changed, the reasons people choose a restaurant haven’t. In 2024, we launched Mad Dash, which totally changed curbside pickup.
Modern Restaurant Management
MARCH 11, 2025
"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." The pandemic made speed, accuracy, and seamless ordering non-negotiable.
Modern Restaurant Management
MAY 31, 2024
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on summer restaurant employment, indecisiveness ordering, online ordering trends, and the world's best cities for food. percent stating these hikes have changed their ordering decisions.
Modern Restaurant Management
DECEMBER 17, 2024
Steady Online Ordering Brings Food Waste, Donations to the Forefront of Priorities Ordering food online increases restaurant sales, but it also can potentially increase wasted food if proactive measures aren’t taken – for both the business and consumers at home. Now, the process is fully digitized.
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