Modern Restaurant Management

JUNE 28, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on the impact of California's minimum wage, customer satisfaction, AI use in restaurants, popular cocktails and bathroom readiness. Early Impact of California's Minimum Wage A new edition of The Anchor from Placer.ai, written by R.J.

2024 294

2024 Mobile Ordering White Paper Customer Service 294

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. Late Night Snacking : with the rise of trends like girl dinner this year, 2024 will be the year of late night snacking, with more consumers ordering delivery for food during late night hours.

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

MAY 24, 2024

It increases the restaurant sales and builds a loyal customer base. Hence, we need to understand the key aspects of developing a loyalty program to increase restaurant sales and explore the ways that can be adopted. This kind of repeated business is a source of stable revenue essential for improved financial health.

Loyalty Program 438

Loyalty Program Point of Sale Email Marketing Customer Experience 438

7 Shifts

JULY 25, 2024

One of the best things to do is to find additional revenue streams to supplement your core food and beverage sales. Diversifying your income sources can help offset rising costs and boost your overall profitability. Profitability remains a challenge for many restaurants, especially with prices for ingredients and labor going up.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

Modern Restaurant Management

DECEMBER 20, 2023

As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence. . Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Here are some of their insights. Click here for the first part.

2023 492

2023 Loyalty Program Mobile Ordering Consumer Goods 492

SpotOn

DECEMBER 3, 2024

SAN FRANCISCO — December 3, 2024 — As the restaurant industry continues to face mounting pressures from rising costs, shifting consumer behaviors and sentiment, and the growing complexity of technology, SpotOn , a leading restaurant software and payments provider, reveals its 2025 predictions for independent restaurants.

2025 98

2025 Point of Sale Technology 2024 98

7 Shifts

JUNE 16, 2024

Set measurable goals: Establish specific and clear objectives, such as increasing sales, growing your social media presence, or garnering positive online reviews. Aside from stamps or stickers, a points system could also work well. In 2020, the number of establishments in the food and beverage industry was estimated to be 23.1

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Modern Restaurant Management

MARCH 8, 2024

According to the Qu 2024 State of Digital Report , QSR and FC restaurant guests can expect to see more kiosks in stores this year, as well as new mobile apps, and voice AI on the phone and in the drive-thru, which all topped the list of new ordering channels planned for 2024. Total tips averaged 18.9 Tips on Sundays averaged 18.73

Catering 251

Catering 2024 2023 Guest Recovery 251

Modern Restaurant Management

FEBRUARY 10, 2020

broadline foodservice sales of plant-based meat have grown 37 percent in the past year. Despite skyrocketing demand for plant-based food across the U.S., 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI).

Hospitality 459

Hospitality Food Consumer Goods 2019 459

EATER

APRIL 5, 2024

In a cease-and-desist letter sent March 18, 2024, Momofuku’s lawyer accuses Malaysian food brand Homiah, maker of Sambal Chili Crunch — called Crispy Sambal prior to 2023 — of infringing on its trademark rights. Jars of Homiah and Momofuku chili crunches alongside other popular chile crisp brands.

2023 349

2023 Small Business Restaurant Law Social Media 349

SpotOn

MARCH 19, 2024

March 19, 2024 —  SpotOn , the top-rated software and payments partner for restaurants and small businesses, has been named to Fast Company’s prestigious list of the Most Innovative Companies for 2024. SAN FRANCISCO, Calif., The three new devices, a 15.6” ” Station, 10” Station, and 6.5”

2024 98

2024 Innovation Email Marketing Point of Sale 98

Modern Restaurant Management

DECEMBER 19, 2023

We are also confident in our small-footprint concept that we’ve mastered over the last 35 years, and believe it positions us well when it comes to real estate site selection, which can be a true pain point for companies. Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry.

2023 294

2023 Front of House Customer Experience Customer Service 294

EATER

FEBRUARY 21, 2025

Hooters closed dozens of locations in the summer of 2024. In September of 2024, Bloomberg also reported that the chain was facing $300 million of debt and falling revenue. In the summer of 2024, Hooters closed dozens of stores nationwide. Neither Hooters nor the law firm responded to the publications requests for comment.)

Fast Casual 363

Fast Casual 2024 Restaurant Law 2012 363

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

Franchise 471

Franchise Franchising Food Fast Casual 471

Black Box Intelligence

NOVEMBER 7, 2024

Sales and Traffic Forecast Insights We have crunched the numbers and are ready to reveal our forecasts in traffic and sales growth for 2025. We expect this to continue next year – 2025 will, according to our 2025 projections, be a better one for restaurants than 2024. However, the improvements are unlikely to be huge.

2025 59

2025 Point of Sale 2024 Webinar 59

The Rail

MARCH 27, 2024

By Emma Carter, Contributor The 2024 National Restaurant Association report shows that sales are up and restaurants are hiring. From employee turnover rate to who makes the most sales, using data science for restaurants helps with employee management. You can use this data to optimize your sales.

Email Marketing 130

Email Marketing Point of Sale Seasonal Menu Customer Experience 130

Qu

OCTOBER 17, 2024

While a modern KDS is a solid starting point, adopting a holistic kitchen management system will take your operations even further. billion in 2024 from USD 6.08 Enhance order accuracy Sixty-four percent of brands surveyed say that order accuracy is mediocre or weak, which has a direct impact on guest satisfaction.

Food Order 52

Food Order Waste Technology BOH 52

Qu

NOVEMBER 25, 2024

While a modern KDS is a solid starting point, adopting a modern kitchen management system will take your operations even further. billion in 2024 from USD 6.08 Enhance order accuracy Sixty-four percent of brands surveyed say that order accuracy is mediocre or weak, which has a direct impact on guest satisfaction. The best part?

Food Order 52

Food Order Waste Technology BOH 52

Perfect Daily Grind

JUNE 2, 2023

points at 2023 Cup of Excellence El Salvador competition. The ten-times concentrated coffee is made with shade-grown Bourbon sourced from the Salvadoran highlands. Roasters who buy three or more Crown Jewels boxes sourced from East Africa can save US $10 per box with the code: CJ10EA. Semi-washed Pacamara receives 91.82

2023 127

2023 Education Workshop Events 127

Clover - Restaurants

JULY 5, 2024

Luckily in 2024, the U.S. restaurant industry continues to evolve and is on the brink of passing a historical $1 trillion in sales , with certain business models standing out for their profitability. Here are some of the most profitable QSR restaurants to open in 2024: 1.

2024 52

2024 Food Truck Fast Casual Fine Dining 52

Squirrel Systems

FEBRUARY 16, 2024

As we settle into 2024, the restaurant industry stands on the cusp of transformative changes, shaped by evolving consumer preferences, sustainability concerns, and a relentless pace of technological innovation. Restaurants that spotlight these offerings emphasize their commitment to reducing carbon footprints and supporting local economies.

2024 52

2024 Technology Menu Mobile Ordering 52

Apicbase

FEBRUARY 29, 2024

To give you the full picture of the positives and negatives of what lies ahead for 2024, we combed through dozens of recent industry reports and compiled a list of 93 restaurant industry statistics. Restaurant Industry Stats 2024 – Our Top 10 10 restaurant industry stats for 2024 to keep in mind. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

Restaurant Engine

MARCH 13, 2024

In this article, we take a broad look at food service trends to know in 2024. So, you can bet that one of the 2024 trends to look out for is sustainability practices. Trend: Add in Some Sour McCormick has designated tamarind as the flavor of the year for 2024. You can download a free app checker. Think multi-cultural fare.

2024 52

2024 Food Compost Front of House 52

Rocket Fuel

APRIL 15, 2024

In this Q and A, he discusses the trendlines for QSRs in 2024 and beyond, and what the future may hold for the industry and for Delaget itself. What do you think are the most important trends impacting QSRs in 2024? The overarching trend for QSRs in 2024 is the increasing complexity and data-centricity of the business.

2024 52

2024 Franchising Franchise Point of Sale 52

Perfect Daily Grind

MARCH 3, 2023

Dutch Bros raises more than US $900,000 through annual fundraiser. All of the drive-thru chain’s 700 locations donated US $1 from every drink sold on 17 February, as well as receiving donations from customers. Local charities across 14 different US states will receive all money raised. billion over the next 15 years.

2023 126

2023 Certification 2022 Events 126

Qu

MARCH 12, 2025

A new Skip button provides clear navigation for bypassing cross-sale opportunities when relevant while maintaining consistency with existing cross-sale rules and logic across all POS interfaces. Staff can maximize sales without compromising service speed, establishing additional revenue streams during drive-thru transactions.

Tip Distribution 40

Tip Distribution Online Ordering Mobile Ordering Customer Service 40

Black Box Intelligence

AUGUST 5, 2021

Some experts pointed to enhanced unemployment benefits as a deterrent for employees returning to work, although recent evidence shows that cutting those benefits doesn’t significantly reduce the labor shortage. . BLS reported that job openings reached a record high of 9.3 What’s driving the restaurant staffing shortage? Safety concerns.

Recruiting 102

Recruiting 2021 Management Management 102

Black Box Intelligence

AUGUST 5, 2021

Some experts pointed to enhanced unemployment benefits as a deterrent for employees returning to work, although recent evidence shows that cutting those benefits doesn’t significantly reduce the labor shortage. . BLS reported that job openings reached a record high of 9.3 What’s driving the restaurant staffing shortage? Safety concerns.

Recruiting 98

Recruiting 2021 Management Management 98

The Restaurant Times

JULY 8, 2020

Online ordering is not only favorable for customers but it also an excellent way for restaurants to increase the overall sales volume and provide better customer support. Online ordering is not only favorable for customers but it also an excellent way for restaurants to increase the overall sales volume and provide better customer support.

Online Ordering 52

Online Ordering Ordering Mobile Ordering Social Media 52

Apicbase

APRIL 5, 2024

The 2024 Square Future of Restaurants report surveyed thousands of restaurant owners and customers across the United States, Canada, and the UK. And over half of respondents said they plan to spend more on technology and automation tools in 2024. But automation in food service is much more than that. What Is Restaurant Automation?

Back of House 52

Back of House Front of House BOH Point of Sale 52

The Restaurant Times

JANUARY 27, 2022

Global contactless payments are expected to increase from $2 trillion to $6 trillion by 2024 , according to estimates. Source: Hospitality Technology. Touchscreen Point of Sale . Modern point of sale (POS) systems are thus helping businesses boost their efficiency. It is also quick, immediate, and easy.

Fine Dining 52

Fine Dining Technology Point of Sale Online Ordering 52

Black Box Intelligence

AUGUST 28, 2024

in sales growth and 1.8% Revenue Impact: Star Ratings Directly Affect Sales It’s no secret that higher star ratings correlate with higher sales. Black Box Intelligence data shows the impact ASR had on sales and traffic in the first half of 2024 to 2023. So, how do you ensure your sales and ASR improve?

Loyalty Program 52

Loyalty Program Point of Sale Customer Experience Customer Service 52

Apicbase

JUNE 12, 2024

The National Restaurant Association’s Restaurant Technology Landscape report 2024 finds that 76% of operators say using technology gives them a competitive edge. A modern point of Sale (POS) system simplifies transactions and tracks sales data. Tech helps operators to remain competitive.

Technology 52

Technology Operations Point of Sale Online Ordering 52

Qu

OCTOBER 17, 2024

While a modern KDS is a solid starting point, adopting a modern kitchen management system will take your operations even further. billion in 2024 from USD 6.08 Enhance order accuracy Sixty-four percent of brands surveyed say that order accuracy is mediocre or weak, which has a direct impact on guest satisfaction. The best part?

Food Order 52

Food Order Waste Technology BOH 52

Apicbase

MARCH 28, 2024

That means you are collaborating with multiple stakeholders who each have their own data points to focus on. All come with their own data sets and metrics – food cost, inventory variance, sales numbers, the list goes on. But with so many kitchen management systems vying for your attention, you need to narrow down the options.

Management 52

Management Management Point of Sale Kitchen Safety 52

Apicbase

FEBRUARY 6, 2023

To counter the challenge, dark kitchens are increasingly pivoting towards a hybrid model with sales channels that go beyond delivery and pick-up. Successful ghost kitchens lean heavily on integrated technology systems to accept online orders, process payments, and manage back-end operations. We wouldn’t either.

Delivery 52

Delivery Management Management Online Ordering 52

Modern Restaurant Management

MARCH 11, 2025

"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." Landlord/Tenant Disputes : in my practice, I have seen a huge increase in lease disputes.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418