Modern Restaurant Management

MARCH 11, 2025

"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." Landlord/Tenant Disputes : in my practice, I have seen a huge increase in lease disputes.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Modern Restaurant Management

APRIL 10, 2024

But if last year was any indicator, restaurant operators are on the road to relief in 2024. According to September 2023 numbers from the National Restaurant Association , 49 percent of restaurants reported year-over-year increases in same-store sales. In 2024, we expect these trends to shape the restaurant sector.

2023 492

2023 Point of Sale Loyalty Program 2024 492

Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. We will rely heavily on the travel industry in 2024 to continue bringing us customers from local cities like Philadelphia, DC, Baltimore, New York, NJ, etc.

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. Late Night Snacking : with the rise of trends like girl dinner this year, 2024 will be the year of late night snacking, with more consumers ordering delivery for food during late night hours.

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

MAY 31, 2024

Sixty-three percent of adults have worked in the restaurant industry at some point in their lives. Sixty-three percent of adults have worked in the restaurant industry at some point in their lives. This is the first time on record that demand has reached this level two summers in a row.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

DECEMBER 28, 2023

The incorporation of AI into point-of-sale systems has streamlined transactions resulting in reduced waiting times and higher customer satisfaction. The adoption of AI is more than a passing trend and represents a step towards creating a more efficient and sustainable future for the restaurant industry.

2024 309

2024 Dietary Restrictions Customer Experience Customer Service 309

Modern Restaurant Management

MAY 24, 2024

It increases the restaurant sales and builds a loyal customer base. Hence, we need to understand the key aspects of developing a loyalty program to increase restaurant sales and explore the ways that can be adopted. How can you keep customers returning to your restaurant when so many choices exist?

Loyalty Program 438

Loyalty Program Point of Sale Email Marketing Customer Experience 438

Modern Restaurant Management

OCTOBER 18, 2024

Technomic’s revised predictions for 2024 revealed a challenging road ahead for the restaurant industry, which has been plagued by rising prices and shifting consumer behavior since the onset of the pandemic. percent sales increase by 1.5 percentage points to 3.8 percent sales increase by 1.5 percentage points to 3.8

Operations 221

Operations Loyalty Program Fast Casual 2024 221

Modern Restaurant Management

SEPTEMBER 24, 2024

How do you build a company that people will love working for? That’s one of the questions chef and entrepreneur Erin Wade tackles in The Mac & Cheese Millionaire: Building a Better Business by Thinking Outside the Box. Each chapter is devoted to a specific value, giving a clear roadmap for aligning work and values. "In Profitability?

Communication 437

Communication Point of Sale Book Customer Experience 437

Modern Restaurant Management

DECEMBER 20, 2023

With growing awareness of climate change and sustainability, some restaurants were seen as lagging in adopting eco-friendly practices and minimising their carbon footprint. As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence. . Here are some of their insights.

2023 492

2023 Loyalty Program Mobile Ordering Consumer Goods 492

Modern Restaurant Management

AUGUST 16, 2023

With integrated point-of-sale (POS) systems, the entire dining process is streamlined, from when customers order to when they pay for their meals. POS systems offer a multitude of benefits for businesses, including: Streamlined operations by automating various tasks such as sales transactions, inventory management and reporting.

Loyalty Program 419

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

7 Shifts

JULY 25, 2024

One of the best things to do is to find additional revenue streams to supplement your core food and beverage sales. Research and compare different online ordering platforms and other point-of-sale (POS) systems like Toast, TouchBistro, and Square. In fact, only 27% of restaurant owners expect to be more profitable this year.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

Modern Restaurant Management

DECEMBER 21, 2023

In 2023, we saw sellers increasing throughput utilizing the “experience creates consumption” strategy and we predict an increase in draft program profitability in 2024 as more on-premise professionals embrace the needs of the highly coveted craft beverage loyalists. Here are some of their insights.

2023 309

2023 Insurance 2024 Employee Relations 309

Modern Restaurant Management

AUGUST 2, 2024

Restaurant leaders representing nearly 3,700 QSR, fast casual, casual dining, and fine dining locations shared 2024’s top challenges and opportunities alongside plans for investment in back-of-house technology, increased sales, and team training, benefits, and support.

Influencer 251

Influencer Pricing 2024 Social Media 251

Black Box Intelligence

JANUARY 16, 2025

Comp Sales -3.2% Comp Traffic Best Region: New England Best Segment: Family Dining Best Cuisine: Breakfast Worst Region: NY-NJ Worst Segment: Fast Casual Worst Cuisine: Sandwich The December 2024 Restaurant Industry Trends + A Year in Review 2024 saw many ups and downs. Same-store sales growth in December: -0.3%

2024 52

2024 Point of Sale 2025 Front of House 52

Modern Restaurant Management

FEBRUARY 10, 2020

broadline foodservice sales of plant-based meat have grown 37 percent in the past year. Despite skyrocketing demand for plant-based food across the U.S., 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI).

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

SEPTEMBER 27, 2024

This finding from Expert Market’s 2024 F&B Industry Report sheds light on a clear culinary gap within the industry's workforce. Expert Market’s survey results also revealed that labor shortages have been cited as a top concern for nearly a quarter (23 percent) of US F&B businesses, top chart.

Food Truck 251

Food Truck Fast Casual 2024 Food 251

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. Other top research lists how impactful the Super Bowl was for restaurants, the state of gift cards and top pizza cities. million by the end of 2023.

2023 508

2023 Consumer Goods 2022 Point of Sale 508

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. Even cost of sales may go down as the ghost kitchen typically has a smaller, more manageable menu. Food Halls – the numbers for current and future growth are substantial.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

Chowly

FEBRUARY 23, 2024

Entering 2024 brings uncertainty but holds hope for growth. Consumers play a crucial role in 2024, with expectations of lower interest rates and controlled inflation. While restaurant sales are predicted to rise in 2024, high operational costs will limit profit margins. Job opportunities expanded, with over 2.6

2024 96

2024 Loyalty Program Point of Sale 2023 96

Modern Restaurant Management

DECEMBER 19, 2023

We are also confident in our small-footprint concept that we’ve mastered over the last 35 years, and believe it positions us well when it comes to real estate site selection, which can be a true pain point for companies. Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry.

2023 294

2023 Front of House Customer Experience Customer Service 294

SpotOn

JUNE 17, 2024

Operators plan to increase direct online ordering capabilities in 2024 to take control of takeout profits Tech plays a vital role in increasing earning potential for staff, promoting retention Kiosks provide faster service, resulting in more transactions and higher check averages SAN FRANCISCO, Calif.,

Technology 111

Technology Operations Point of Sale Online Ordering 111

Qu

OCTOBER 17, 2024

While a modern KDS is a solid starting point, adopting a holistic kitchen management system will take your operations even further. billion in 2024 from USD 6.08 Enhance order accuracy Sixty-four percent of brands surveyed say that order accuracy is mediocre or weak, which has a direct impact on guest satisfaction.

Food Order 52

Food Order Waste Technology BOH 52

MBB Hospitality

DECEMBER 22, 2024

is projected to reach $353 billion by 2024, fueled by increased smartphone usage and consumer demand for convenience. Integration with POS Systems Seamless integration between online ordering platforms and point-of-sale (POS) systems enhances operational efficiency and reduces errors.

Online Ordering 52

Online Ordering Ordering Front of House Customer Service 52

Rocket Fuel

FEBRUARY 19, 2025

Traffic to QSRs fell nearly 2% through October of 2024 according to data from Circana. In this article, well explore how QSRs can avoid the five deadly sins of delivery and build a more sustainable approach to customer loyalty. Last year was a tough one for all restaurant brands. But were they worth it?

Delivery 52

Delivery Customer Experience Point of Sale POS 52

Qu

NOVEMBER 25, 2024

While a modern KDS is a solid starting point, adopting a modern kitchen management system will take your operations even further. billion in 2024 from USD 6.08 Enhance order accuracy Sixty-four percent of brands surveyed say that order accuracy is mediocre or weak, which has a direct impact on guest satisfaction. The best part?

Food Order 52

Food Order Waste Technology BOH 52

Squirrel Systems

FEBRUARY 16, 2024

As we settle into 2024, the restaurant industry stands on the cusp of transformative changes, shaped by evolving consumer preferences, sustainability concerns, and a relentless pace of technological innovation.

2024 52

2024 Technology Menu Mobile Ordering 52

Restaurant Engine

MARCH 13, 2024

In this article, we take a broad look at food service trends to know in 2024. Trend: A Nod to Sustainability According to one study , your customers care about sustainability. Consider these statistics from the study: 90% of people say sustainability matters to them. Use organic ingredients. Think multi-cultural fare.

2024 52

2024 Food Compost Front of House 52

Perfect Daily Grind

DECEMBER 23, 2022

New Ground predicts coffee shop sales and reliance on automation will increase in 2023. Dalla Corte launches PlaNet social responsibility and environmental sustainability programme. The PlaNet programme is part of Dalla Corte’s commitment to improve its sustainability practices. Tue, 20 Dec.

2023 121

2023 2022 Point of Sale Agriculture 121

Clover - Restaurants

JULY 5, 2024

Luckily in 2024, the U.S. restaurant industry continues to evolve and is on the brink of passing a historical $1 trillion in sales , with certain business models standing out for their profitability. Here are some of the most profitable QSR restaurants to open in 2024: 1.

2024 52

2024 Food Truck Fast Casual Fine Dining 52

Apicbase

JANUARY 28, 2025

Before we dive into the challenges of the Autumn Budget 2024, lets step back and look at the bigger picture. When the Autumn Budget landed, food and drink leaders warned ministers that the tax increase would cost the British Hospitality industry 3 billion and force businesses to reduce investments, cut jobs, and raise customer prices.

2024 52

2024 Waste Inventory Hospitality 52

Apicbase

FEBRUARY 29, 2024

To give you the full picture of the positives and negatives of what lies ahead for 2024, we combed through dozens of recent industry reports and compiled a list of 93 restaurant industry statistics. Restaurant Industry Stats 2024 – Our Top 10 10 restaurant industry stats for 2024 to keep in mind. Let’s dig in.

2024 52

2024 Operations Loyalty Program 2023 52

Black Box Intelligence

OCTOBER 25, 2024

Out of the Box: Monthly Restaurant Industry Update Restaurant Industry in Review: Trends from September 2024 SEPTEMBER: BY THE NUMBERS 0.4% Comp Sales -2.7% Out of the Box: Monthly Restaurant Industry Update Restaurant Industry in Review: Trends from September 2024 SEPTEMBER: BY THE NUMBERS 0.4% Comp Sales -2.7%

2024 52

2024 Guest Recovery Point of Sale Employee Relations 52

Perfect Daily Grind

MARCH 3, 2023

Dutch Bros raises more than US $900,000 through annual fundraiser. All of the drive-thru chain’s 700 locations donated US $1 from every drink sold on 17 February, as well as receiving donations from customers. Local charities across 14 different US states will receive all money raised. billion over the next 15 years.

2023 126

2023 Certification 2022 Events 126

Modern Restaurant Management

APRIL 1, 2025

Key data points: The demand for takeout and delivery has slightly outpaced the demand for dining in. This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining trends, hiring trends, tech trends, brunch trends, alcohol trends, and egg prices. Among delivery apps, DoorDash is the clear favorite.

Pricing 251

Pricing Technology 2025 Point of Sale 251

Aaron Allen & Associates

JUNE 13, 2024

*Originally Published in the Aaron Allen & Associates Newsletter on 06/03/2024 The 50 fastest-growing emerging restaurant chains expanded their sales by a median of 35% year-over-year (in 2022). This growth rate has remained consistent through the years for fast-growing concepts with sales between $20m-$60m.

Fast Casual 52

Fast Casual Point of Sale Guest Recovery Casual 52

Qu

OCTOBER 17, 2024

While a modern KDS is a solid starting point, adopting a modern kitchen management system will take your operations even further. billion in 2024 from USD 6.08 Enhance order accuracy Sixty-four percent of brands surveyed say that order accuracy is mediocre or weak, which has a direct impact on guest satisfaction. The best part?

Food Order 52

Food Order Waste Technology BOH 52