Modern Restaurant Management

DECEMBER 27, 2023

As the calendar turns towards 2024, the restaurant industry stands at a crossroads, with innovation and adaptation at the heart of its ongoing evolution. As such, restaurants are investing in training and development programs to upskill their workforce, ensuring team members are equipped to handle the latest tools and technologies.

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2024 Food Supply Kitchen Safety Influencer 506

EATER

NOVEMBER 15, 2024

That trajectory follows the plans that CEO and founder Marc Lore detailed earlier this year: to expand from 11 locations in March 2024 to 35 by the end of year to 90 by the end of 2025. As of March 2024, Wonder offered “as many as 500 items available for order at a given Wonder, across 28 distinct menus,” according to the New York Times.

Food 301

Food 2024 2023 2025 301

Modern Restaurant Management

APRIL 9, 2025

Unsurprisingly, compliance ranked as one of restaurants’ biggest operational challenges in 2024. Streamlining Compliance Training and Enforcement A well-trained workforce promotes a safer restaurant experience for all.

Restaurant Law 251

Restaurant Law Employee Relations Food Safety Training 251

Modern Restaurant Management

DECEMBER 23, 2024

Train your staff to ask for reviews in the right way If you’re not actively asking for reviews, you’re missing out. Train and reward your staff to encourage honest reviews after a positive interaction without being pushy and avoiding review gating. Make the process seamless, honest, and your review count will grow.

2025 308

2025 SEO Social Media Front of House 308

7 Shifts

OCTOBER 1, 2024

From creating a welcoming ambiance to offering unique menu items, let’s explore the ways you can refine your restaurant's customer experience in 2024. In this case, you should train your staff on effective communication, active listening, and conflict resolution skills.

Customer Experience 397

Customer Experience 2024 Customer Service Online Ordering 397

Modern Restaurant Management

DECEMBER 31, 2024

This final edition of Modern Restaurant Management (MRM) magazine's Research Roundup for 2024 features news of operator challenges and priorities, delivery trends, wages and hourly worker considerations. As operators look to bolster these two key areas, they’re also closely watching employee training and guest preferences.

Franchise 221

Franchise Franchising 2024 Mobile Ordering 221

Modern Restaurant Management

DECEMBER 2, 2024

One would think that, in 2024, foodborne illnesses would be a thing of the past. The reality is that, in the world of foodborne illness, it doesn't matter whether it’s 2024 or 1824. Also, take the time to regularly schedule refresher food safety meetings or mini-training sessions.

Food Safety 275

Food Safety Management Management Kitchen Safety 275

Modern Restaurant Management

DECEMBER 28, 2023

2024 AI Predictions As we enter the year 2024, the restaurant industry is on the brink of changes driven by AI that go beyond what is ordinary. Improved Staff Training : Restaurant staff will benefit from assistants, and AI powered training modules resulting in enhanced service, quality and reduced onboarding time.

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2024 Dietary Restrictions Customer Experience Customer Service 309

Modern Restaurant Management

DECEMBER 27, 2023

restaurant industry will continue to shake off the aftereffects of the pandemic in 2024, but that doesn’t mean the challenges that remain are easily dispelled. It’s a continuing problem into 2024 for establishments that serve, making it critical to have adequate liquor liability insurance.

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2024 Insurance Recruiting Restaurant Law 294

Modern Restaurant Management

JUNE 28, 2024

The ACSI Restaurant and Food Delivery Study 2024 is based on 14,604 completed surveys. Customers were chosen at random and contacted via email between April 2023 and March 2024 for the restaurant industries and between November 2023 and March 2024 for food delivery. between January and May 2024.

2024 294

2024 Mobile Ordering White Paper Customer Service 294

Modern Restaurant Management

JANUARY 20, 2025

It’s like training a pilot to fly but not teaching them how to fuel the plane or maintain it. Stop Overpaying Your Distributors In 2024, Sysco reported a gross profit of $14.6 They can get off the ground, but staying airborne? That’s a different story. Let’s get started. billion, reflecting a 4.7

Operations 418

Operations Beverage Point of Sale Pricing 418

Lavu

NOVEMBER 29, 2024

Accessibility in digital menus is no longer optional – it’s a legal requirement in 2024 under the ADA. Staff Training : Teach teams to assist customers and maintain accessible practices. Training Staff and Working with Vendors Accessibility isn’t just about design – it’s also about teamwork and education.

2024 78

2024 Mobile Ordering Online Ordering Customer Service 78

7 Shifts

SEPTEMBER 9, 2024

High turnover not only disrupts business operations but also leads to increased costs and time spent on hiring and training new staff. Train your managers well In the same survey we did for 1,500 active restaurant employees, nearly half of them mentioned leaving their jobs due to poor management. With an average turnover rate of 79.6%

2024 335

2024 Social Media Insurance Leadership 335

Modern Restaurant Management

JANUARY 31, 2025

1 Squad Goals : OpenTable data revealed a 34 percent increase in parties of more than six on Galentine’s Day (February 13) in 2024, compared to the previous year.2 titled Chili’s and Texas Roadhouse: Full-Service Success in 2024. percent year-over-year during 2024. percent during 2024 and were up 4.2

Marketing 221

Marketing Loyalty Program 2025 2024 221

Modern Restaurant Management

MAY 7, 2024

The tightening labor market of 2024 presents a complex set of challenges for business owners, from a shrinking labor force to the increasing prevalence of counteroffers. Prepare for Economic Changes : Stay ahead of the curve with economic forecasts predicting the continuation of these trends into 2024. The bottom line?

Marketing 418

Marketing 2050 Recruiting 2024 418

Modern Restaurant Management

AUGUST 15, 2024

These expenses include money spent on recruiting, hiring, and training new staff, and lost productivity. Train Employees Training increases service speed and instills multitasking skills in employees, maximizing productivity without needing to hire additional staff. percent compared to other industries’ rate of 4.9

Loyalty Program 448

Loyalty Program Hiring Point of Sale Recruiting 448

Modern Restaurant Management

FEBRUARY 18, 2025

Fast forward to December 2024, and Auggie’s grossed over $300,000 in a single month. While rewarding at times, it often feels like a never stopping freight train of challenges that only you can overcome. But here’s the twist: its success didn’t come from a perfect concept, prime location, or impeccable timing.

Social Media 432

Social Media Book Back of House Take-out 432

7 Shifts

SEPTEMBER 3, 2024

This post is adapted from our “What Restaurant Employees Want” report, originally published in May 2024. That’s where training comes in — and when developing training programs, it’s important to remember what employees prefer. The preferred length of training time is between one and two weeks, with 46.6

Training 195

Training Download 2024 Management 195

Modern Restaurant Management

SEPTEMBER 3, 2024

According to the National Restaurant Association's new Restaurant Technology Trends Report 2024 , the addition of convenience-enhancing options, like accessibility to the restaurant via smartphone, web- or app-based ordering systems and digital or contactless payment options, were most important to customers.

Loyalty Program 458

Loyalty Program POS Online Ordering Customer Experience 458

Modern Restaurant Management

MARCH 13, 2024

Investing in comprehensive training programs is key to meeting these skill requirements. Encouraging and training employees to be adaptable and capable of handling multiple roles within the restaurant enhances flexibility in staffing and operations.

Loyalty Program 491

Loyalty Program Customer Service Customer Experience Insurance 491

EATER

SEPTEMBER 9, 2024

As Velez writes, her recipes are “a mix of my classical training and love of Americana filtered through the Bronx and the islands of the Caribbean”; as such, there’s soursop in her peach cobbler and ripe plantains in her sticky buns, snickerdoodles flavored with sorrel, and pecan pie spiked with tamarind.

2024 352

2024 Book Influencer Take-out 352

Modern Restaurant Management

MARCH 22, 2024

The FDA has already issued more than 50 food recalls in 2024, causing many consumers to worry about food safety – and raising an important question for the restaurant industry: Would we know exactly what to do in a recall situation? Train your team. During a recall, your team should: Gather comprehensive information.

Food Safety 472

Food Safety Social Media Food Supply Website Management 472

Modern Restaurant Management

MAY 31, 2024

” The restaurant industry is the nation’s training ground. Online Ordering Trends DoorDash released its fourth annual 2024 Restaurant Online Ordering Trends Report. Sixty-three percent of adults have worked in the restaurant industry at some point in their lives. FoodTok and friends promote neighborhood discovery.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

MARCH 4, 2024

Apps, unlike employees, don’t need suggestive selling training, and they never forget to upsell during the lunch rush. In the upcoming Q1 2024 customer behavior report, RMS found that 72 percent of diners believe restaurant prices are higher, and they may be curbing their spending as a result.

Dine-in 493

Dine-in Loyalty Program 2024 2023 493

Modern Restaurant Management

APRIL 18, 2025

Environmental factors also change – new infrastructure is built and neighbouring retailers come and go – so the performance of an AI system will rely on it being trained and tested on an ongoing basis. Recognizing the Risks The big chains appear to understand the risks.

Food 221

Food Kitchen Safety Food Order Food Safety 221

Modern Restaurant Management

JULY 23, 2024

The burden of ensuring labor efficiency often falls to managers, who are already overwhelmed with managing front-of-house, kitchen, and backend responsibilities–in addition to training new employees and interacting with customers. Giving them the tools they need to succeed will minimize risk while maximizing productivity.

Restaurant Law 508

Restaurant Law Employee Relations Kitchen Safety Customer Experience 508

Modern Restaurant Management

SEPTEMBER 16, 2020

billion by 2024. When launching such a program, managers can decrease their costs and increase their chances of success by using a bin system to separate recyclables from other trash, educating staff on proper recycling procedures, and monitoring disposal practices to verify that employees are putting their training to work.

Recycling 383

Recycling Waste Workshop Training 383

Restaurant Business

JUNE 3, 2024

In fact, according to the National Coffee Association’s NCDT Spring 2024 report, 67% of Americans have consumed a coffee in the last day. According to Datassential’s Buzz 2024 report, the leading factors attracting customers out of the home for coffee occasions are convenience, quality and price.

Supplies 276

Supplies Beverage 2024 Customer Experience 276

EATER

OCTOBER 24, 2024

That name could refer to the fact that these cakes were made to feed visitors who were called to militia training days, or to the idea of the cake helping to “muster” votes.

2016 329

2016 Reference 2024 Government 329

7 Shifts

JULY 25, 2024

With an expected annual growth rate of 4.57% from 2024 to 2029, meal kits provide an opportunity to increase revenue and reach more customers. Train staff to recommend appetizers to diners. By strategically creating combos, you can drive increased sales per customer and boost their dining experience through simplified ordering.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

EATER

JANUARY 30, 2025

At the time, Piedimonte described his cooking philosophy, which marries his Italian heritage with French training, to Eater Montreal: Sometimes, you can develop flavors that are completely new. Despite the international location, just one chef hails from Canada: Massimo Piedimonte of Cabaret lEnfer in Montreal, which opened in 2022. (At

Back of House 199

Back of House Coaching 2024 Presentation 199

7 Shifts

AUGUST 16, 2024

As of 2024, they make around $26.42 One of a restaurant manager’s primary responsibilities is hiring, training, and scheduling staff so that the business runs smoothly. Step 6: Keep learning to become a great manager Pursue ongoing education and training to stay ahead in the restaurant industry.

Management 195

Management Management 2024 Leadership 195

Modern Restaurant Management

MAY 24, 2024

To attain the same, here are a few points to consider: Staff Training: When you have regular and in-depth training sessions for staff, you can be assured of them having the right set of skills needed. Additionally, the food industry will cross $1 trillion in sales by the end of 2024. It is not just about implementing a strategy.

Loyalty Program 438

Loyalty Program Point of Sale Email Marketing Customer Experience 438

Crunchtime

JANUARY 19, 2024

Take a deep dive into the 2023 Restaurant Operations Report, with a focus on the findings specific to training and development to help drive ops excellence.

Training 167

Training 2024 2023 Operations 167

7 Shifts

SEPTEMBER 25, 2024

This post is adapted from our “What Restaurant Employees Want” report, originally published in May 2024. Creating viable career paths through training, upskilling, and promotions can enable operators to keep top talent around—while growing their business with them.

Loyalty Program 329

Loyalty Program Hospitality Download 2024 329

Modern Restaurant Management

NOVEMBER 13, 2020

Proposition 22 requires companies with independent-contractor drivers to provide specified alternative benefits, including: minimum compensation and healthcare subsidies based on engaged driving time, vehicle insurance, safety training, and sexual harassment policies. Litigation.

2020 474

2020 Restaurant Law Food Safety Food Order 474

EATER

FEBRUARY 18, 2025

More recently, as chefs have been working up seasonal menus to highlight local specialties and homegrown bars have been remixing native spirits, Sri Lanka drew millions of tourists in 2024 , announcing the islands comeback on the global stage after a few years of economic uncertainty. Fox Jaffna A full spread at Fox Jaffna.

Hotels 289

Hotels Seasonal Menu Back of House Small Business 289