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Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Restaurant design footprint will fundamentally change with more BOH kitchen size needed and less FOH seats as more people gravitate toward digital and delivery.
However, most QSRs increasingly use online orders and delivery as a source of income, which comes at an additional cost. The best way to achieve this is by equipping the front and back-of-house (BOH) staff with efficient tools such as a kitchen display system (KDS) and a point of sale (POS) system.
IMARC Group , 2022) Global food ordering is expected to top $365 billion by 2030. ( A large percentage of these investments are driven by food service industry startups that help businesses streamline BoH operations to reduce food waste. Many are turning to locally sourced foods to combat the issue. billion by 2028.
billion by 2030. billion by 2030. Toast , 2023) 58% of operators said that rising inventory costs was their number one source of financial strain in 2023. Gitnux , 2024) 35% and 34% of baby boomers and Gen Xers respectively are interested in locally sourced food. Ready To Digitise Your BoH Processes?
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