Trending Articles

article thumbnail

Vibe Check: Elevating Experience for Better Guest Engagement

Modern Restaurant Management

Tableside caviar service A prosciutto cart An authentic kaiseki tasting experience and members-only Japanese whiskey lounge Tableside s’mores These are just a few examples of ways restaurants across the country are hoping to attract guest by elevating the dining experience and creating a vibe highlighted by superior food and presentation. inKind’s CEO Johann Moonesinghe noted this trend toward immersive, quality-focused experiences prioritizing ambiance and exceptional food. "Aft

article thumbnail

EVERY PLATE TELLS A STORY

Culinary Cues

The benchmark song on what was arguably Rod Stewarts most artistic album proclaimed that Every Picture Tells a Story lamenting that there are memories attached to our experiences, mementos, or a work that we invest our time in. It is those memories that gives everything meaning and some level of importance in our lives and to others who surround us.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why Hospitality Still Matters: The Heart of Restaurant Success

Goliath Consulting

Hospitality isnt just serviceits the emotional connection that keeps guests coming back. Providing good food is just the beginning. In todays competitive dining landscape, hospitality is what truly sets a restaurant apart. While trends come and go, the ability to make guests feel genuinely welcomed, appreciated, and cared for remains timelessand crucial to long-term success.

article thumbnail

Restaurant KPIs Every Operator Should Track (With Easy-to-Use Formulas)

ChowNow

Running a restaurant without tracking your key metrics is like flying blind. Sure, instincts matter, but lets be honest, following your intuition is really just a guessing game, and eventually, a strong hunch will turn out to be a bad judgment. With razor-thin margins and hundreds of moving parts, guessing your way through important decisions wont cut it long termthats where you can leverage KPIs (Key Performance Indicators).

article thumbnail

How to Set Better OKRs and Drive Results

Before you can achieve success, you have to define it. Objectives and Key Results (OKRs) give you the framework to do just that. Paycor’s free guide includes a step-by-step process leaders can use to work toward – and achieve – their loftiest business goals.

article thumbnail

How Restaurants Can Utilize a Small Business Loan to Fuel Growth

The Rail

By Tracie Johnson, Contributor Running a restaurant requires more than just a good idea, a great menu, and determination. Whether for operations expansion, equipment upgrades, staff recruiting, or more marketing activity, growth calls for resources. Even the most exciting companies find it difficult to realize their full potential without the appropriate financial support.

article thumbnail

Value Is the New Battleground for Loyalty

Modern Restaurant Management

A third of diners said their favorite restaurant changed in the past 12 months, with “better food” (46 percent) and “better value” (40 percent) cited as the leading reasons, according to Tillster’s 2025 Phygital Index Report. The report found that loyalty is eroding as brands worked hard to offer new limited time offers, value meals, upgraded loyalty programs, and digital innovations.

More Trending

article thumbnail

SpotOn Powers Restaurants with Insights, Innovation, and Industry Growth in 2025

SpotOn

SpotOn grows in popularity amongst restaurants committed to delivering unique, community-driven hospitality experiences. New financial insights help operators prepare for the future while improving profitability. Recent product innovations enhance operational efficiency and guest engagement for restaurant operators. San Francisco , April 14, 2025 — SpotOn , a leading software and payments partner for restaurants and small businesses, enters 2025 with strong momentum driven by new client w

2025 109
article thumbnail

How To Cut Restaurant Operating Costs Without Compromising Quality

ChowNow

Running a restaurant is equal parts passion and precisionespecially when it comes to running the numbers. One of operators most difficult challenges is balancing restaurant operating costs without compromising the food, service, and customer experience that makes your restaurant unique. Fortunately, though, cutting costs doesnt have to mean cutting corners, sacrificing the qualities of your restaurant that keep customers coming back again and again.

article thumbnail

How to Turn Old Restaurant Footage into Digital Content for Social Media

The Rail

By Jim Franzen, Contributor In the quiet hours of a Wednesday mid-afternoon, when the fryers long since cooled and the sun has dipped into a smudged shade of bronze over the alley dumpster, you might find yourself in the back office, cardboard box cracked open, sifting through faded photos and dusty VHS tapes. The whole thing smells faintly of vinegar and chili oil, as do the people you used to be.

article thumbnail

No Reservations About Putting Restaurants First

Modern Restaurant Management

It's not exactly as sexy as a superhero origin story, but the founding of Tock does involve problem solving. Nick Kokonas was trying to solve Alinea's costly no-show problem and the resistance they faced when introducing prepaid reservations. In the decade that has passed since, reservation technology has become a vital part of the restaurant industry. "We've also seen a significant shift in how restaurants handle guest commitments," Tock CEO Matt Tucker told Modern Restauran

article thumbnail

How to Set Better OKRs and Drive Results

Before you can achieve success, you have to define it. Objectives and Key Results (OKRs) give you the framework to do just that. Paycor’s free guide includes a step-by-step process leaders can use to work toward – and achieve – their loftiest business goals.

article thumbnail

Influencer Marketing for Restaurants: A Comprehensive Guide to Boosting Your Brand

The Restaurant Group

Hello, restaurant owner! Ready to turn your eatery into the talk of the town? Let’s dive into the world of restaurant influencer marketing a game-changer that’s as juicy as your signature burger. This guide will walk you through the ins and outs, making the process as easy as pie. What Is Restaurant Influencer Marketing? Imagine having a local foodie with a loyal following rave about your dishes on social media.

article thumbnail

Kitchen Display Systems vs. Traditional Order Tickets: Which Improves Restaurant Efficiency?

Lavu

When it comes to streamlining operations in a busy kitchen, choosing the right order management system is crucial. Kitchen Display System vs Traditional Order Tickets has become a key debate for many restaurants. Kitchen Display Systems (KDS) have emerged as a game-changer, offering real-time updates and seamless communication between front-of-house and kitchen staff.

article thumbnail

Applebee's is switching to Toast for its POS

Restaurant Business

The casual-dining chain will upgrade its point-of-sale and back-of-house systems across all 1,500 U.S. locations as it looks to streamline operations and improve the customer experience.

POS 214
article thumbnail

When Should You Consider an Inventory Management RFP for Your Restaurant?

Crunchtime

As restaurants grow in size, managing inventory across multiple locations becomes more complex. T he right solution can give you tighter control over food costs, reduce waste, and create more consistent operations across every location. But w hen youre evaluating new inventory management tech, especially for a growing restaurant operation, the process can feel overwhelming fast.

article thumbnail

What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

article thumbnail

Smarter, Faster, More Human: Why AI and Automation Are Transforming Restaurants

Modern Restaurant Management

The hospitality industry has always been about delivering great service—but today, that means more than just good food and friendly staff. Restaurant operators are dealing with shrinking margins, labor shortages, and higher guest expectations than ever before. The smartest ones aren’t just adapting—they’re using AI and automation to transform how their businesses run.

Airlines 251
article thumbnail

Restaurant Accounting: Comprehensive Guide to Financial Management

The Restaurant Group

What is Restaurant Accounting? Simple Definition of Restaurant Accounting Restaurant accounting is the process of recording, analyzing, and interpreting financial data for a restaurant. A restaurant accountants responsibilities typically include tasks such as recording transactions in the general ledgerthe master document for capturing financial transactions.

article thumbnail

Boost Restaurant Sales with Personalized Restaurant Marketing Using POS Data

Lavu

Personalized restaurant marketing using POS data is a powerful way to drive sales and foster customer loyalty. By tapping into the insights your POS system provides, you can tailor marketing efforts that speak directly to the needs and preferences of your customers. Whether its sending personalized offers or creating targeted promotions, leveraging this data helps you make smarter decisions that resonate with your audience.

POS 78
article thumbnail

Takeaways from Day 2 of the Restaurant Leadership Conference

Restaurant Business

In-store cameras are coming; when good marketing is a bad thing; is data really necessary; and more insights from RLC.

article thumbnail

State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

article thumbnail

Estilo Y Vino: A Journey from Dream to Reality

Sante

In the bustling town of Beacon, New York, a vibrant hub for art and culture, a unique wine bar stands Continue Reading The post Estilo Y Vino: A Journey from Dream to Reality appeared first on Sant.Food.Wine.Spirits.

Bar 245
article thumbnail

Pouring Profits: How Restaurants Can Save Big on Water Costs

Modern Restaurant Management

Restaurants nationwide are facing growing uncertainty. With food and overall costs climbing, owners and managers are finding creative ways to reduce expenses and manage their spending more efficiently. While this uncertainty may seem like a challenge, it also offers restaurateurs the opportunity to step back and look at the factors that may be eating away at their bottom line.

article thumbnail

How Overportioning Silently Drained €91.000 in 3 Months (And How Apicbase Stopped It)

Apicbase

Even when recipes are standardised across locations, food cost can spiral. And when it does, the P&L wont tell you why. Thats what happened at this 24-location pizza chain. Sales were up. Quality consistent. No complaints. On the surface, everything looked fine. But underneath, something was off, and no one could see it. That changed when they started using Apicbase.

article thumbnail

How Real-Time Inventory Tracking Helps Restaurants Cut Food Costs

Lavu

Managing food costs is a growing challenge for restaurants as ingredient prices fluctuate and margins shrink. Real-Time Inventory Tracking offers a powerful solution by giving operators instant visibility into whats in stock, whats being used, and what needs to be reordered. This level of insight helps prevent overstocking, minimizes spoilage, and reduces the risk of theft or manual errors.

article thumbnail

Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

article thumbnail

A large Burger King franchisee declares bankruptcy

Restaurant Business

Consolidated Burger Holdings, which operates 57 locations in Florida and Southern Georgia, declared Chapter 11 bankruptcy after a dispute with the company over remodels and amid heavy debt.

article thumbnail

Beyond the Shelf: What Inventory Turnover Really Tells You

ChefMod

Beyond the Shelf: What Inventory Turnover Really Tells You In the restaurant world, high inventory turnover is often treated like a badge of honor. It signals fast-moving product, fresh food, and smart orderingright? Not always. If youve ever run out of a key ingredient mid-shift or placed a last-minute order that blew up your food cost, you know that too much turnover can be just as bad as too little.

article thumbnail

GLP-1 Users Turn to QSRs

Modern Restaurant Management

While nearly one in ten respondents to a survey of more than 2,000 US diners conducted by Revenue Management Solutions (RMS) have used or are using GLP-1, it hasn't slowed their restaurant-going behavior. One quarter of those currently taking a GLP-1 medication increased their QSR visits in the past month with 43 percent of past users reporting more visits.

Dine-in 251
article thumbnail

Torchy’s Tacos on Operationalizing Guest Feedback—and Why It All Starts with Caring

Black Box Intelligence

Key Takeaways What You Need To Know: Authenticity Isnt a Vibe Its an Operating Principle Every Guest Deserves a Response Small Fixes = Big Wins Feedback That Fuels Brand Loyalty Operationalizing Guest Feedbackand Why It All Starts with Caring Insights from Torchy’s Tacos In the latest episode of Lessons from the Field , we sat down with Brandon Rathert, Director of Brand Marketing at Torchys Tacos.

article thumbnail

The Funding Recipe for Your Restaurant – A Guide To Growing Your Business

Fuel your restaurant’s success with our comprehensive 2025 funding guide! Running a restaurant comes with unique financial challenges, from managing seasonal fluctuations to covering unexpected expenses like equipment repairs or ingredient shortages. This guide dives into fast, flexible financing options for restaurant owners. Discover how to bridge cash flow gaps, fund expansions, or navigate slow seasons without compromising service quality.

article thumbnail

Top Energy-Wasting Mistakes in Restaurants — And How a POS System Can Fix Them

Lavu

Running a restaurant is tough enough without energy bills quietly eating into your profits. Yet many owners unknowingly fall into common traps that drive up utility costs month after month. From inefficient workflows to outdated equipment, energy-wasting mistakes in restaurants are more commonand costlythan most realize. The good news? Technology is changing that.

Waste 78
article thumbnail

Starbucks is changing its dress code

Restaurant Business

The coffee shop chain starting in May will require employees to wear black shirts with black or blue denim jeans or khaki pants to allow our iconic green apron to shine.

article thumbnail

Supplier Relationship Management (SRM) for Restaurants: Moving Beyond Rebates Toward Real Cost Control

ChefMod

For many restaurant owners and operators, managing food costs can feel like a losing battle. Ingredient prices change daily, deliveries arrive incomplete, supplier terms shift without warning, and chefs are left to make rapid-fire purchasing decisions with minimal data. In this chaotic environment, its no surprise that rebate programs often seem like a lifeline.

Audits 52
article thumbnail

Would You Like AI With That? Putting Artificial Intelligence to Work in the Fast Food Industry 

Modern Restaurant Management

Forget data centers and distant research labs: your local quick service restaurant may soon be the frontline of AI adoption in the real world. McDonald’s has plans for a significant AI overhaul while Yum! Brands – parent of KFC, Taco Bell and Pizza Hut – is partnering with Nvidia to accelerate the development of AI technologies for its restaurants.

Food 221
article thumbnail

Future-Proof Your Talent Pipeline

Get ready for the future of business. As HR navigates an ongoing labor shortage, leaders need stronger, more adaptable recruiting strategies. Do you have the tools you need to build a talent pipeline that drives sustainable business growth?