Trending Articles

article thumbnail

‘Marketing Doesn’t Stop at Getting Customers in the Door’

Modern Restaurant Management

Omnichannel communications and value-oriented customer expectations are two elements challenging restaurant owners and operators, according to a survey from Klaviyo. “Every guest touchpoint–whether it’s a dine-in experience, an online order, or even a response to a review – can influence future business,” Mike Eng, Senior Director of Vertical Expansion at Klaviyo, told Modern Restaurant Management (MRM) magazine. “Restaurants need to think beyond just serving

Marketing 471
article thumbnail

Keith Lee Knows Opening His Own Restaurant Will Be Tough

EATER

Keith Lee, the internets most famous food critic. | Photo by Renee Dominguez/SXSW Conference & Festivals via Getty Images The TikTok food critic has spent the last few years advocating for independent restaurants, most recently in a partnership with Toast. He also hopes to open his own someday. At this point, theres no denying that Keith Lee is among the countrys most influential food critics.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Restaurant Menu Pricing: How to Set Prices That Boost Profits And Keep Customers

ChowNow

Menu pricing isnt just about covering costsits about finding that sweet spot where profitability, customer perception, and operational reality meet. Set prices too low, and youre leaving money on the table. Too high, and youll drive customers away. Somewhere in between is the number that makes sense for your food costs, your market, and your restaurants unique position.

Pricing 195
article thumbnail

Spring HVAC Maintenance: A Smart Investment for Restaurants

Goliath Consulting

As the chill of winter fades and patio season returns, restaurant owners have a prime opportunity to prepare their HVAC systems for the demands of spring. With rising temperatures, fluctuating humidity, and increased allergens in the air, a neglected HVAC system can impact both guest experience and operational costs. Instead of waiting for issues to arise, a proactive maintenance approach can prevent costly repairs, improve energy efficiency, and ensure diners stay comfortable throughout the sea

Allergens 221
article thumbnail

Future-Proof Your Talent Pipeline

Get ready for the future of business. As HR navigates an ongoing labor shortage, leaders need stronger, more adaptable recruiting strategies. Do you have the tools you need to build a talent pipeline that drives sustainable business growth?

article thumbnail

Creative Ways to Announce Your Restaurant's Move to Build Excitement

The Rail

By Jordan Hayes, Contributor Relocating a restaurant is a major event that offers an opportunity to rebrand, refresh, and create excitement among your customers. Whether youre moving to a bigger space, a more strategic location, or a trendier neighborhood, the way you announce your restaurant's move can shape how customers respond to the change. A well-planned announcement not only reassures loyal patrons but also attracts new customers eager to explore your new location.

article thumbnail

From Restaurant GM to Multi-Unit Leader: Why These Promotions Often Fail—and How to Fix It

Modern Restaurant Management

In the restaurant industry, moving from General Manager (GM) to Multi-Unit Leader (MUL)—whether as a District Manager, Area Manager, or Regional Director—is usually seen as a natural career progression. After all, a high-performing GM has already mastered running a restaurant, hitting numbers, developing teams, and managing day-to-day operations, so giving them more locations should be a win.

Coaching 275

More Trending

article thumbnail

10 KPIs for Online Food Delivery Every Restaurant Needs

ChowNow

If youre one of the thousands of restaurants that added online food delivery in recent years, you might be wondering: is it actually helping my business grow? The only way to know for sure is by tracking key performance indicators (KPIs) that drive business growth. These metrics give you a clear picture of your delivery performancefrom order volume and customer retention to delivery speed and profitability.

Delivery 195
article thumbnail

How Online Food Ordering Transforms Restaurants: Key Benefits Explained

The Restaurant Group

Introduction Hey there, fellow food enthusiast! Ever noticed how ordering your favorite meal has become as easy as pie? That’s the magic of online food ordering systems. They’ve not only spiced up our dining experiences but also served up a platter of benefits for restaurants. Let’s dig into how these systems are changing the game.

article thumbnail

How Multilingual Menus improve Restaurant Operations

Lavu

Multilingual Menus improve Restaurant Operations by solving language barriers and enhancing operational efficiency. These menus enable restaurants to better communicate with a diverse range of customers, streamline ordering processes, reduce errors, and improve overall guest satisfaction. By offering multilingual options, restaurant owners can create a more inclusive dining experience, attracting a wider customer base while optimizing staff productivity.

article thumbnail

Gen Z Wants More Than Good Food — Here’s How to Keep Them Coming Back

Modern Restaurant Management

The restaurant industry is undergoing a significant shift as Gen Z diners reshape dining expectations. This generation prioritizes social responsibility over traditional brand loyalty and gravitates toward integrity, sustainability, and values-driven experiences. To successfully engage this influential consumer group, restaurants can no longer rely solely on brand recognition; they must adopt innovative strategies that align with Gen Z’s preferences.

article thumbnail

State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

article thumbnail

Smartfood Popcorn Doesn’t Hit Like It Used To

EATER

Would Smartfood betray me? | Lille Allen One womans quest to figure out why her beloved white cheddar popcorn started to disappoint Smartfood White Cheddar popcorn is the only snack I ever want. I mean this. I do not often crave sweets, and while I will happily accept chips and Cheetos and various Haldirams mixes, Smartfood is the only one that sends me into a focused stupor.

article thumbnail

AI For Restaurants: Practical Uses And Real-World Benefits

ChowNow

Artificial intelligence (AI) is everywhere right now. Its powering voice assistants, helping people write emails faster, and even suggesting what to watch or where to eat next. With rapid advances happening across various industries, including the food industry, you might be wondering: What does AI have to do with running my restaurant? The short answer?

article thumbnail

10 Tactics Top Restaurant Brands Use to Trim Food Costs and Boost Profitability

Crunchtime

Managing food costs is one of the biggest challenges in the restaurant industry. Without effective restaurant inventory management, its easy for waste, inefficiencies, and inaccurate data to erode your profits. Our new ebook, 10 Strategies to Take Control of Food Costs , highlights proven tactics operators can implement to control food costs and streamline operations.

Food 78
article thumbnail

Best POS System Features for Special Occasion Promotions and Customer Loyalty

Lavu

Managing special occasion promotions is easier than ever with the best POS system features and integrated online ordering. These advanced tools empower restaurants to create personalized offers, track customer data, and automate processes to enhance customer loyalty and streamline operations. With capabilities like real-time inventory management, automated scheduling, and customer relationship management (CRM) integration, restaurants can efficiently run tailored promotions for birthdays, annive

POS 78
article thumbnail

Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

article thumbnail

Yelp Report: Breakfast’s Booming and Value’s Valuable

Modern Restaurant Management

Value-driven dining and a growing interest in regional brands are two trends uncovered in Yelp's 2025 Fastest Growing Brand s report. Among the report highlights are: Fast food and value-driven restaurants are thriving—McDonald’s (#25), Taco Bell (#33), and Popeyes (#11) are among the brands seeing significant consumer interest growth.' Breakfast is booming—coffee and bakery brands saw the highest search growth with breakfast and brunch searches up 142 percent year-over

2024 221
article thumbnail

The Best Toaster Ovens (for Making Everything From Roast Chicken to, Well, Toast)

EATER

I tested five of the most high-tech toaster ovens on the market. and honestly, theyre all pretty amazing. But which one is right for you? Toaster oven technology has never been more advanced or effective. The modern toaster oven heats up fast, stays consistently hot and temperature-controlled, and is perfectly proportioned and feature-designed for solo apartment-dwellers or couples who share smaller spaces, although some models also cater to those with families (i.e., theyre tater-tot ready).

Uniforms 218
article thumbnail

Starbucks taps new tech to help with order timing

Restaurant Business

The coffee chain is hiring the team behind Empower Delivery, the software company founded by Starbucks new chief development officer, Meredith Sandland.

Ordering 233
article thumbnail

The Psychology of Restaurant Menu Design: Proven Strategies for More Sales

The Restaurant Group

Introduction Have you ever wondered why certain menu items seem more tempting than others? Thats the power of Menu Psychology at work. Its not just about listing dishesits about crafting an experience that subtly guides customer choices, increasing both satisfaction and sales. Menu Psychology involves strategic menu design, menu formatting, menu presentation, and menu organization to make decisions easier for customers while maximizing a restaurant’s revenue.

Design 78
article thumbnail

The Funding Recipe for Your Restaurant – A Guide To Growing Your Business

Fuel your restaurant’s success with our comprehensive 2025 funding guide! Running a restaurant comes with unique financial challenges, from managing seasonal fluctuations to covering unexpected expenses like equipment repairs or ingredient shortages. This guide dives into fast, flexible financing options for restaurant owners. Discover how to bridge cash flow gaps, fund expansions, or navigate slow seasons without compromising service quality.

article thumbnail

How Recipe Costing Integration Improve Menu Profitability

Lavu

Recipe costing integration simplifies restaurant management and boosts profits by combining automated tools with POS systems. By accurately tracking ingredient costs and streamlining menu pricing, it helps restaurants minimize waste, maintain profit margins, and make data-driven decisions. Integrated systems also provide real-time insights into inventory levels, ensuring better cost control and operational efficiency.

Menu 78
article thumbnail

Reducing Fire Risk in Your Commercial Kitchen

Modern Restaurant Management

As a restaurant manager, you want to do everything in your power to keep your commercial kitchen as well as your entire facility safe and welcoming to staff and patrons alike. However, fire hazards such as neglected kitchen equipment and grease buildup can lead to serious kitchen fires, threatening lives and livelihoods. While there is no way to completely eliminate fire risk in commercial kitchens, you and your staff can take steps to reduce the risk.

article thumbnail

Book Dinner and a Room at Paris’s Best Hotel Restaurants

EATER

The Travel buds Grand hotels are home to some of the French capitals most exciting and elegant meals, according to Eaters local dining expert and guidebook author Hotel restaurants tend to have a special energy. In a cosmopolitan culinary capital like Paris , they tend to attract a dynamic mix of locals from around the corner and visitors from around the world.

Hotels 199
article thumbnail

The Chilihead: Kevin Hochman brings pride back to Chili's

Restaurant Business

The 2025 Restaurant Business Restaurant Leader of the Year engineered the industrys most unlikely comeback with a simple formula: Get people in the door and give them a good time once they get there.

2025 295
article thumbnail

2025 Payroll Calendar Templates (Biweekly, Semi-Monthly, and Monthly)

Use these handy calendar templates to stay on top of payroll in 2025! Download them today to share with your HR team or post for employees. Whether your company has biweekly, semi-monthly, or monthly pay periods, Paycor has you covered. Get your templates today!

article thumbnail

Chicken & Waffles & Streamlined Systems at Uptown’s

SpotOn

For many, chicken and waffles are the ultimate comfort food—indulgent, sweet and savory, hard to argue with. But for RaShawn Moore, the aroma of deep fried batter and maple syrup was a sign he was out of his comfort zone. On a whim, Moore had reached out to a friend, Chef Judy , about starting a restaurant—what would become Uptown’s Chicken & Waffles.

article thumbnail

How Edge Computing Will Define the Future of Your Restaurant

Qu

In December 2024, technology leaders from various industries gathered at Amazon’s premier conference, AWS Re:Invent, where Qus CEO participated in a panel discussion. This marked a significant milestone, as the restaurant industrytraditionally underrepresented at such eventsemerged as a focal point of technological innovation. Restaurants are no longer merely adopting technology; they’re driving transformative changes that will redefine customer experiences and operational efficiency

article thumbnail

The Potential Impact of Tariffs for Restaurants

Modern Restaurant Management

Pooja Nair, Partner at Ervin Cohen & Jessup LLP, and aModern Restaurant Management (MRM) magazine legal contributor, discusseshow restaurant operators might be impacted bytariffs.

Magazine 221
article thumbnail

Nothing Is More Satisfying Than Rolling Out Pasta From Scratch

EATER

This pasta recipe only uses three ingredients and a little elbow grease Fresh pasta is quite fun to make, especially if you have a few extra hands to help manage the long sheets as you are rolling and cutting them. Since flour and eggs both vary widely, youll need to adjust the recipe to arrive at a smooth, moist but not-too-sticky dough, adding flour if the dough is too sticky and dampening it with a sprinkle of water if its too dry.

Take-out 175
article thumbnail

10 HR Metrics for 2025: HR Data Toolkit

The right HR metrics can illuminate hidden trends, justify decisions to the C-suite, and give you an edge in this unpredictable economy. Download Paycor’s guide and learn how to calculate your: Cost-per-Hire Total Financial Impact of Absences Voluntary Turnover Rate And more!

article thumbnail

The RATIONAL iHexagon brings microwave technology into a new era

Restaurant Business

Unlike microwaves of the past, the iHexagon doesnt use microwave technology at all times.

article thumbnail

3 Takeaways from Bar & Restaurant Expo 2025

SpotOn

I just got back from the Bar & Restaurant Expo in Las Vegas. It was my fifth time attending, and as always, walking the show floor was a blast—and an education. When I walk the floor, I’m looking for two things: something I’ve never seen before, or something that’s starting to become a trend. This year, both were easy to spot.

Bar 52
article thumbnail

Why ‘Hyperlocal’ is the Future of Restaurant Marketing

Restaurant Engine

Concentrate on hyperlocal marketing strategies to reach your target customer. How can your restaurant stand out in the middle of so much digital noise? Not only are you competing with chain restaurants and their massive advertising budgets, but youre also competing against local restaurants on social media platforms and with their own pay-per-click budgets.

article thumbnail

Talkin’ Tacos, Scaling Up, Optimization, and Loyalty

Modern Restaurant Management

Adam Guild of Owner speaks withMo Farraj, co-founder of Talkin’ Tacos about scaling a restaurant business, menu and labor optimization, loyalty, marketing and more.Farraj has grown from one location to 22 in just fouryears, along with his co-founder Omar Al-Massalkhi.

Menu 221
article thumbnail

The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!