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"The pandemic forced the restaurant industry to reinvent itself overnight, moving from a primarily in-store dining experience to an omnichannel, digital-first business. These changes have become permanent shifts in how they target customers, market themselves, and design their offerings." As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry.
Five years after the onset of the COVID-19 pandemic, our relationship to food and dining has undergone some permanent changes I got COVID for the first time this past February. I was lucky to have a job I didnt need to be physically present for, no children that needed care, no underlying health conditions, a booster shot, and ample, union-bargained sick leave.
So much to learn, so little time. Where do you begin, whats the best way to learn? What should you do, where should you turn? If you are serious about a kitchen career and have the focus to map out the best path, then listen up. Every cook, at least every serious cook, seems to want to work in one of those exceptional fine dining or cutting-edge experimental operations that are depicted in shows like Chefs Table or The Bear.
When people are hungry, they turn to Google. Its the number one way customers discover new restaurants and if your business isnt showing up in the search results, youre losing diners to competitors who are. Local restaurant SEO is the best way to attract new customers, and its easier than you thinkyou dont need to be a technical expert to start seeing real results.
The right HR metrics can illuminate hidden trends, justify decisions to the C-suite, and give you an edge in this unpredictable economy. Download Paycor’s guide and learn how to calculate your: Cost-per-Hire Total Financial Impact of Absences Voluntary Turnover Rate And more!
Todays consumers are very knowledgeable about ingredients, and theyre looking to beverages to conveniently manage their health. Spins sales data found that 39% of beverage sales are dedicated to products that promote health and wellness. We see a surge in the functional beverage space thats blurring the boundaries for all beverage formats creating opportunities for innovation.
Five years have passed since the pandemic upended the restaurant industry, and its effects continue to shape consumer behavior. Are people dining out more or less? What’s driving their choices? How can restaurants stay ahead? Revenue Management Solutions (RMS) explored these questions in its latest consumer report, Adapting to Change: How Restaurant Trends Have Evolved.
A restaurant referral program is essential for client acquisition, as 61% of diners trust recommendations from friends, family, and coworkers. It encourages customers to share their experiences and rewards them for bringing in new guests. Personal recommendations are more effective than influencers or review platforms, which only 22% and 15% of diners trust, respectively.
A restaurant referral program is essential for client acquisition, as 61% of diners trust recommendations from friends, family, and coworkers. It encourages customers to share their experiences and rewards them for bringing in new guests. Personal recommendations are more effective than influencers or review platforms, which only 22% and 15% of diners trust, respectively.
At Trinas Starlite Lounge, the hot dog tower comes with five hot dogs, fries, and sauce | Trinas Starlite Lounge In this economy, the pricey seafood tower has given way to way to the hot dog tower For Trinas Starlite Lounge , the longstanding bar in Somerville, Massachusetts, 2024 was financially pretty rough. And then the election happened. We felt a little stuck, says co-owner Emma Hollander.
Restaurants collect a ton of customer data. Every online order, email sign up, and reward program interaction generates valuable insightsbut if that data just sits there, youre missing a major opportunity. Think about it: What if you could automatically send a special offer to a customer who hasnt ordered in a while? Or adjust your staffing schedule based on peak ordering times?
PCI Compliance for Restaurants is essential to protecting customer payment data and preventing costly breaches. With 70% of transactions made via cards, restaurants are prime targets for cyberattacks. Failure to comply with PCI standards can result in fines of up to $100,000 per month, legal complications, and a significant loss of customer trust. Implementing robust security measures ensures compliance and safeguards both business operations and customer data.
Picture this: You’re at self-checkout where you just scanned, bagged and paid for your own groceries when the screen asks, “Would you like to leave a tip?” Wait… for who? If that scenario feels all too familiar, you're not alone. Tipping expectations have skyrocketed, and consumers are pushing back. According to a recent Bankrate survey , nearly one in three Americans think tipping has gone too far.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Introduction Hey there! Let’s talk about something that can make or break your restaurant: restaurant branding. Imagine walking into a place that just feels right the logo, colors, menu, and even the way the staff greets you. Thats the power of branding! So, what exactly is restaurant branding ? It’s how your restaurant presents itselfits logo design, menu design, interior design, and overall guest experience.
Eater Staff Why drink from a boring old glass when you can sip from a dragon-embellished chalice? We are living in a renaissance of incredible cocktail glasses. Maybe its just that the internet has given folks more access to some of the best unique cocktail glasses the world has to offer, but I feel like I cant turn a digital corner without falling in love with a confetti-embellished Champagne coupe or a set of old fashioned glasses that look like Barbapapas in the best way possible.
Managing delivery orders shouldnt feel like running an obstacle course, but for many restaurant operators, thats exactly what it is. Juggling multiple food delivery apps means switching between tablets, manually entering orders into the POS, and trying to keep track of ever-changing fees and commissions. Its a recipe for chaos, leading to mistakes, slower service, and shrinking profit margins.
POS systems do more than handle payments they utilize POS data to help restaurants analyze and manage seasonal sales trends. By leveraging POS data, restaurants can adjust inventory, staffing, and marketing strategies to maximize profits during busy periods and minimize waste during slow seasons. Heres how POS data can help: Analyze Past Trends : Use historical data to spot patterns and forecast seasonal demand.
Fuel your restaurant’s success with our comprehensive 2025 funding guide! Running a restaurant comes with unique financial challenges, from managing seasonal fluctuations to covering unexpected expenses like equipment repairs or ingredient shortages. This guide dives into fast, flexible financing options for restaurant owners. Discover how to bridge cash flow gaps, fund expansions, or navigate slow seasons without compromising service quality.
"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry.
Introduction Ever noticed how a beautifully plated dish can make your mouth water before you even take a bite? That’s the magic of food presentation. It’s not just about making food look pretty; it’s about enhancing the entire dining experience. When food looks good, we anticipate it tasting good too. This visual appeal in food can elevate our perception of taste and quality, making each bite more enjoyable.
Recruiting and Retaining Restaurant Staff for Growth Insights from Kura Sushis Strategy Hiring and keeping great employees is a major challenge for restaurants today. With so many job options out there, how do you find the right people? And more importantly, how do you get them to stay? Kura Sushi , a fast-growing sushi restaurant chain, has found a way to make it work.
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
Is your local restaurant overpaying for payroll? Get Free Payroll for Restaurants and simplify payroll management effortlessly. Handling fluctuating hours, tip tracking, and compliance can be complex, but Lavu Payroll offers a cost-effective solution. Reduce errors, save money, and streamline operations with our easy-to-use payroll system designed for restaurants.
"The pandemic forced the restaurant industry to evolve – or disappear. It wasn’t just about survival; it was about reinvention. Adaptability became non-negotiable as takeout, delivery, and digital ordering shifted from secondary revenue streams to essential lifelines." As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry.
The fast-food giant is creating a new Restaurant Experience Team to move faster to support general managers. But it also creates teams around beef, chicken and beverages to compete with more specialized restaurant chains.
Managing restaurant inventory is a constantly evolving challenge. While many operators would love for their inventory setup to be a “set it and forget it” process, the reality is that inventory is fluidchanging with trends, customer preferences, and the natural flow of purchasing decisions. The question isnt just how to set up inventory lists, but how to maintain, refine, and optimize them over time to mirror whats happening in the business.
Use these handy calendar templates to stay on top of payroll in 2025! Download them today to share with your HR team or post for employees. Whether your company has biweekly, semi-monthly, or monthly pay periods, Paycor has you covered. Get your templates today!
Take your restaurant marketing to the next level with AI tools. According to one source , over half of restaurants currently use or have plans to use AI (artificial intelligence) in their businesses in different ways. Are you one of these? If not, its time to leverage its power. In this article, we look at how you can leverage AI tools to optimize your restaurants marketing in 2025.
Meet the Team in Fort Worth City Works in Fort Worth is a place where people come together to celebrate the every day. Behind the bar, Daelyn Davis keeps the energy high and the drinks flowing. Whether shes mixing up a Ketel One dirty martini, or sharing a laugh with coworkers, Daelyn brings her passion to every shift. Get to know more about her and the moments that make City Works more than just a place to grab a drink.
Who would think that one of the world’s top culinary schools was founded in an Upper West Side apartment? Originally known as Peter Kump’s New York Cooking School, the Institute of Culinary Education (ICE) has played a pivotal role in shaping the food landscape for 50 years growing from just five students in the first year to now more than 19,000 graduates.
The HR industry is changing. Did you know… 1. There will be 4M more jobs than workers by 2033 ( BLS ). 2. For 84% of workers, flexibility is a top priority ( FlexJobs ). 3. 75% of employees have used AI at work ( CFO.com ). It’s time to meet the moment! Use Paycor’s guide to design a blueprint for success.
Its time to lose your preconceived notions about what breakfast can be. | Shutterstock Who needs eggs when you can have a bowl of brothy beans instead? In case you havent seen one of the 1,004,553 news stories about it, theres an egg shortage right now caused by an ongoing outbreak of avian influenza. The topic has been so dominant in the news, in fact, that there are equally vast numbers of articles about ways to substitute eggs in your morning breakfast , including tons of vegan products that
Trend Watch Whats Shaping Restaurants in 2025 Big Chains Are ClosingIndependent Operators Need to Stay Sharp Some of the biggest names in the business are scaling back. Wendys, Dennys, Red Lobster, and TGI Fridays have all shut down locations or filed for bankruptcy. Why does this matter to you? Because its proof that high costs and inefficiencies will put any restaurant at risk.
Blog , Featured , Food Safety , Handwashing , Non-featured This is one of the many important topics discussed in PathSpot and LANDEDs webinar last week. In todays competitive job market, businesses need to go beyond traditional perks to attract and retain top talent. Its not just about offering high salaries or great benefits. Employees are increasingly seeking environments that are not only conducive to their professional growth but also aligned with their personal values and well-being.
A $10 million lawsuit would be the nail in the coffin for nearly every hospitality business. However, the incidence of nuclear verdicts — where a jury awards above $10 million — continues to rise. Recent data shows that U.S. juries awarded more than $14.5 billion in nuclear verdicts in 2023 — a 15-year high. Society Insurance has spent 110 years helping protect businesses and has seen firsthand how nuclear verdicts have evolved in the U.S.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
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