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Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. To be added to this guide, reach out to Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Sign up here.
To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association-managed site also provides a direct connection to the industry’s grassroots engagement platform.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Other leisure-related categories affected the most included travel, cruises, lodging and airlines. COVID-19 Consumer Dining Trends.
In a recent survey of restaurant owners and managers, 85 percent of respondents reported an increase in comparison shopping and just 15 percent of respondents said they remain loyal to one restaurant supply store. Airlines scored last for online experiences (27 percent poor; 10 percent excellent). The Appeal of Coupons and Discounts.
Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” In addition to improving the guest experience, technology also makes it easier for restaurants to manage their operations.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Forty-one percent will avoid exchanging cash when dining at restaurants, bars or cafes. Yelp Economic Average. Foot Traffic Dashboard.
As consumers ramp up their event planning, operators should continue to leverage connected technology solutions to ensure the event booking and management process is streamlined and as user-friendly as possible. “As the nation reopens, customer preferences and sentiments rapidly evolve.
First of all, it might not be a post-Covid world, but more of a managed Covid world. We can get a clearer picture by looking at a city like Hong Kong, one of the most densely populated in the world which, despite bordering China, has managed to minimize the spread of the virus without a full lockdown. Dining Out.
They offer a wide range of hardware and software options to aid in everything from sales to management to accounting. Cash register/drawer. These software capabilities alleviate some of the administrative tasks of running and managing a business. Business owners have many POS systems from which to choose. Touchscreen terminal.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. Revenue Management Solutions (RMS) survey POS data from more than 100,000 locations in more than 40 countries. On the Road to Recovery. POS Performance Data. Dining When Safe.
Some restaurants also see service fees as a way to address a chronic problem in restaurants — few employees want to be managers and 35 percent of restaurant managers quit within the first year. The intention is to protect consumers from unnecessary or hidden fees from big companies like airlines or concert ticketing agencies.
The annual black-tie gala for these awards — a multimillion-dollar production that some have referred to as the Oscars of the restaurant industry, with big-name sponsors like San Pellegrino, All-Clad, American Airlines, and Capital One — had already been delayed and moved online due to the coronavirus pandemic. It was not designed that way.
Span of Control for Multi-Unit Managers Increased in Full-Service Restaurants . Span of control* for multi-unit managers shifted significantly since last March when looking at full vs. limited-service restaurants. . For full-service restaurants, the span of control for multi-unit managers increased. restaurants. restaurants.
According to the Fair Labor Standards Act , employers cannot keep employee tips — managers can only take gratuities that they earned from serving their own tables. Servers simply left to work at other restaurants where they could bring home more cash with tips. It isn't only about avoiding the surprise of an extra cost.
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