Airlines Customer Experience Guest Recovery 
Modern Restaurant Management
SEPTEMBER 30, 2020
Rewards Network, together with American Airlines AAdvantage Dining and United Airlines MileagePlus Dining, surveyed their members to learn more about what they anticipate their dining habits will look like over the next few months. The importance of making guests feel comfortable. Incentivize guests to choose your restaurant.
Modern Restaurant Management
MAY 1, 2020
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.
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Modern Restaurant Management
DECEMBER 28, 2023
Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. And while our business has evolved over the past decade, so have our customers. The top items paired with ibuprofen included Cheesesteaks, Cognac, Nacho Fries, Bacon Egg and Cheese, and Cold Brew!
Modern Restaurant Management
AUGUST 17, 2020
Execution will play a pivotal role in building customer trust and ensuring today's diners remain loyal." Both sides agreed that a negative take-out experience – ranging from a reduced menu to poor service – was a deal-breaker. Since the week ending June 28 the industry’s recovery remains stagnant.
Modern Restaurant Management
DECEMBER 31, 2020
Added benefit: plant-based menu items often have lower food costs, allowing for increased profit margins or lower price points for your guests. East Palo Alto, CA) offers Fitness guest rooms with integrated smart Tonal all-in-one fitness system with personal trainer. ? ’s (New York, NY) VIP Suite has a Peloton bike.
Modern Restaurant Management
FEBRUARY 14, 2020
Student volunteers support in a variety of hands-on roles that range from assisting chefs with the preparation of their dishes, to facilitating guest registration. The Houses for the Holidays campaign ran from November 12 to December 31 and gave guests the opportunity to purchase a DIY gingerbread house for $5.95 in Plano, Texas. .
Modern Restaurant Management
SEPTEMBER 27, 2021
Prepare for dine-in resurgence : consumers miss dine-in experiences, leading to pent-up demand and expected increases in visit frequency. That was followed by airline travel (46 percent), attending live events (43 percent) and seeing movies in theaters (39 percent). " Post-COVID Behavior Themes. Full-Service Restaurants.
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