article thumbnail

Five Digitally Disrupted Industries to Study as Restaurants Make the Shift

Modern Restaurant Management

The long-awaited joy of a bustling dining room has finally returned. Today we will take a look at how disintermediation of the guest has impacted hotels, airlines, real estate, movies, and consumer packaged goods. Fortunately, many other digitally disrupted industries offer key insights on how to navigate the shift.

Airlines 493
article thumbnail

10 Inspirational Hospitality Industry Stories During COVID-19

Social Hospitality: Restaurants

JetBlue and United Airlines: Free Flights for Medical Volunteers. Long Island City-based JetBlue and United Airlines are offering free round-trip flights for medical volunteers traveling to New York City to join the frontline in the battle against COVID-19. Hotel Trundle Shares Stories of Happiness.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Post-COVID 19 Dining Expectations (Infographic)

Modern Restaurant Management

How are consumers feeling about going out to eat as restaurants begin to emerge from the COVID-19 pandemic and open their dining rooms? Insights from the research are available in a new report “ How will restaurant dining behaviour shift after COVID-19? "It’s not about who makes the best burger anymore. .

Airlines 568
article thumbnail

Contactless Gives Guests Control of Their Own Experience

Modern Restaurant Management

Restaurant Group, which owns and operates 24 restaurants throughout California, Idaho, Nevada, Texas, and Washington, said it would be the first in the nation to introduce a completely contactless dining experience, while maintaining a guest-forward approach to hospitality. Late in 2020, Eureka! Guests can contact Eureka!

article thumbnail

The Experience Paradox

Modern Restaurant Management

Two years of COVID restrictions have reminded all of us just how important in-person dining is to our daily lives. Perhaps that is why, for many of us, eating a gourmet restaurant meal in the isolation of our home is not nearly the same as sitting around a table with friends and family at our favorite dining spot.

article thumbnail

Restaurant Revenue Management: 3 Killer Strategies to Boost Sales

7 Shifts

It was used in the airline and hotel industry to significant effect, with some companies reporting sales increasing of between 2 to 5%. It's now becoming more common in the restaurant industry because restaurants embody many of the same business characteristics of airlines and hotels that made revenue management so successful.

article thumbnail

Don’t Let COVID-19 Erode Customer Experience

Modern Restaurant Management

As an example, most restaurant brands have added six-foot markers to help aide in social distancing, reduced inside dining capacity, added plexiglass partitions to help keep both their customers and employees safe, instituted mandatory mask policies, and other safety measures brought on by the pandemic.