The Restaurant Coach University

MARCH 2, 2017

When business is slow, many restaurants turn to discounts and coupons in order to get more people through the door. Their price is tied to their reputation. They don’t really care about the quality insomuch as they want a good price. I think in today’s market, that means it’s got to be mobile.

Loyalty Program 126

Loyalty Program Coupons Seating Customer Experience 126

The Food Corridor

MAY 22, 2020

Many restaurants go further than this, checking each guest’s temperature and requiring every diner to sign a declaration in order to track the spread should a confirmed case be recorded. There will be more space, and less density, which has obviously negative impacts on economies of scale, and therefore, food prices. .

Food Truck 80

Food Truck Online Ordering Kitchen Safety Catering 80

Modern Restaurant Management

SEPTEMBER 30, 2020

Rewards Network, together with American Airlines AAdvantage Dining and United Airlines MileagePlus Dining, surveyed their members to learn more about what they anticipate their dining habits will look like over the next few months. How Comfortable are Diners? Most important factors when it comes to the takeout and delivery.

2020 189

2020 Mobile Ordering Guest Recovery Customer Service 189

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. You can see which other restaurants they frequent, too, and the types of items they order from those places.

Mobile Ordering 215

Mobile Ordering Front of House Customer Service Customer Experience 215

Modern Restaurant Management

MAY 1, 2020

In Taiwan and South Korea, where restaurant dining rooms remained open during the pandemic, frequent users actually reported ordering more takeout and delivery. Providing fast and convenient food options is the name of the game, with casual, fast-casual and fast-food concepts making up 74 percent of third-party delivery orders in this study.

2020 192

2020 Food Safety Fast Casual Guest Recovery 192

Modern Restaurant Management

DECEMBER 31, 2020

Added benefit: plant-based menu items often have lower food costs, allowing for increased profit margins or lower price points for your guests. United Airlines? From digital touch screen ordering to contactless check-ins with a mobile app, customers will continue to desire streamlined experiences through technology.

2021 203

2021 Hotels Airlines Guest Recovery 203

Modern Restaurant Management

JUNE 12, 2020

Headquartered in Sterling, Virginia, Cuisine Solutions services more than 22,000 restaurants, as well as first and business class on the top 10 airlines in the world, retailers and major hotels. Wisely uses order data collected from Olo to populate the CRM. ” I Heart Mac & Cheese Signs New Deal. Yoshinoya Rewards.

Franchise 169

Franchise Franchising Food Safety Kitchen Safety 169

Modern Restaurant Management

MAY 5, 2021

“With almost 40 million alcoholic drinks sold weekly in America’s casual dining chains, small $ gains per beverage order can very quickly add up to some serious revenue gains. This signals that the mobile order-ahead, curbside pickup and delivery capabilities that gained traction during the pandemic are here to stay.

2021 196

2021 Coupons Loyalty Program Fast Casual 196

ExactHire - Restaurants

SEPTEMBER 29, 2021

Before executive orders deemed them essential, grocery store workers, delivery drivers and manufacturing workers were more likely to be referred to collectively as “low-wage workers.” Rude or even violent customers lashed out at helpless cashiers or airline attendants. Who Are Low Wage Workers? Creative Recruiting Ideas.

Recruiting 52

Recruiting Employee Relations Healthcare Small Business 52

ExactHire - Restaurants

SEPTEMBER 29, 2021

Before executive orders deemed them essential, grocery store workers, delivery drivers and manufacturing workers were more likely to be referred to collectively as “low-wage workers.” Rude or even violent customers lashed out at helpless cashiers or airline attendants. Who Are Low Wage Workers?

Recruiting 52

Recruiting Employee Relations Healthcare Small Business 52