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For example, customers using these sources are searching for restaurants with information about allergens, vegan offerings and other consumer concerns and interests. Source More Smartly by Linking FOH to the BOH. Don’t Confuse Customer Communications with Customer Loyalty. One precedes the other.
For after-hours questions, tell trainees to communicate with their mentors via your restaurant's team communication tool to help staff maintain a work-life balance. Here are some sample guidelines for in-person communication while at work: There’s no such thing as over-communication. Be thorough in your communication.
If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Health, Allergen, and Food Safety Training and Certifications.
With 96% of restaurants planning to expand , operators are looking for the best software to manage BOH operations like inventory, recipes, production, and scheduling. Unless these tools can share data and communicate effectively, a bloated tech stack like this creates inefficiencies and data silos.
The restaurant back office, or back of house (BOH), is the non-customer-facing side of the restaurant business. You will have clear menus with accurate allergen information and everything available to order. Seamless integrations and API connectivity APIs enable software systems to communicate , enhancing their functionality.
7Shifts, a restaurant manager scheduling and communication platform, shares some hard skills that would be beneficial to restaurant workers. Learning health and allergen safety, meal prep, cooking skills, and taste profiling are all recommended. ” – Bruce Boches, Prep Cook and BOH Trainer, City Works.
Product development – clean data on ingredients, allergens, and nutritional values along with recipe and menu optimization tools. All while cutting out meetings and phone calls which are far less productive than managing communication through your restaurant kitchen software. Tick ’n Cook is an example of a kitchen display system.
This allows you to improve communication between locations and transfer items. Apicbase calculates recipe costs and nutritional values and keeps track of allergens. It is a popular choice for BOH management, mainly for companies in the US. MarketMan tracks ingredient prices to help optimise menu prices.
Here’s an overview of the process: Complete all necessary paperwork Set up direct deposit Communicate restaurant guidelines and policies Explain staff scheduling policies Set up new hires in your staff systems Provide hands-on menu training and tasting Provide mentorship and shadowing opportunities Give constructive feedback.
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