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By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. Lavu, the restaurant technology services company, estimates 42 percent of food purchases are made online.
Robotic technology doesn't just bring novelty; it delivers practical benefits that enhance the guest experience. What do you envision restaurants of the future will look like, both in BOH and FOH, in regard to robotics? In what ways can robotic technology be used to enhance the guest experience and engagement?
Restaurant technology training, including how to request shifts and what to do during opening and closing shifts. Your back-of-house (BOH) team should also have some basic customer service training. A server’s manual could contain a detailed description of each menu item, allergen guidelines, and a customer service guide.
Health, Allergen, and Food Safety Training and Certifications. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. Cross-contamination. Undercooking.
Technology is transforming the way restaurant operators work. Streamlined allergen management ensuring ZERO food allergy incidents. Advanced analytics and forecasting. automated procurement. you name it, tech companies (like Apicbase) are already working on it. A fully automated supply chain. Their digital F&B strategy is nonexistent.
With 96% of restaurants planning to expand , operators are looking for the best software to manage BOH operations like inventory, recipes, production, and scheduling. 3 Key Challenges of Multi-Site Restaurant Technology Using software to manage operations across multiple sites can streamline and simplify complex processes.
Learning health and allergen safety, meal prep, cooking skills, and taste profiling are all recommended. Staying up-to-date with the latest restaurant and hospitality technology and tools is important as well, as technology is playing more of a role in the way restaurants are run. “ I’m happy in my position.
And over half of respondents said they plan to spend more on technology and automation tools in 2024. Restaurants use software and smart hardware to automate everyday tasks and management duties, such as purchasing ingredients, managing inventory, making production lists, dealing with allergens, and calculating costs.
The restaurant back office, or back of house (BOH), is the non-customer-facing side of the restaurant business. You will have clear menus with accurate allergen information and everything available to order. What Is Restaurant Back Office Software? A comprehensive digital solution designed to streamline ops and admin.
Restaurant technology has come a long way. Although the point-of-sale system (POS) remains the technological heart of restaurants, numerous technologies run behind the scenes these days. Ingredients are linked to their respective suppliers, package sizes, nutritional values, and allergen information.
Product development – clean data on ingredients, allergens, and nutritional values along with recipe and menu optimization tools. The right BOH system allows you to integrate all of your tech elements and make sure they talk to each other effectively to save time and avoid costly errors.
Apicbase calculates recipe costs and nutritional values and keeps track of allergens. It is a popular choice for BOH management, mainly for companies in the US. The central database stores detailed information about your ingredients, recipes, and food costs.
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