Culinary Digital

FEBRUARY 17, 2025

All institutional food service teams should start planning for 2026 The start of February will mark a little under one year to go for the implementation of the FDAs new Food Safety Modernization Act (FSMA) food traceability rules (3). In terms of the broader economy, inflation continues to decrease gradually, as do interest rates (5).

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2025 Management Management Food 52

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. State of the Industry. QDOBA Mexican Eats.

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2020 Mobile Ordering Online Ordering Food Order 402

The Rail

JANUARY 15, 2024

The installation of signs, for instance, can provide a silent reminder to employees to wash their hands, and should be placed both in the bathroom and in the kitchen areas. This involves taking into consideration the details that a customer typically interacts with during their restaurant experience — like the bathroom.

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Kitchen Safety Food Safety Allergens Food Supply 130

Hot Schedules

JANUARY 29, 2020

require emergency medical attention from contact with a food allergen. Accurate allergen information is critical to guarantee your guests’ safety. Plus, making sure information is easily accessible helps deliver a positive customer experience. In fact, each year, 200,000 people in the U.S. Ensure Accuracy.

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Allergens Food Food Safety Kitchen Safety 78

Ken Burgin

JUNE 6, 2023

Questions could range from ingredients of dishes to potential allergens. Role-Playing Scenarios : Design chat-based scenarios where ChatGPT acts as a customer with specific needs or complaints. This will help train staff in customer service skills and problem-solving.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Hot Schedules

DECEMBER 19, 2019

They amass a huge amount of information about how customers behave. Customer sentiment from review sites. Health and safety. Kitchen management systems. As a result, they have more time to focus on delivering outstanding customer experiences. Integrated analytics can help. Guest satisfaction scores.

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White Paper Allergens Download Kitchen Safety 78

Modern Restaurant Management

AUGUST 28, 2020

A unique partnership with the James Beard Foundation (JBF) complements the launch of the film through a custom mentorship program, presented by KitchenAid, developed to advance women in culinary arts and support the industry at large as it rebuilds.?. “You watch it and you walk away from it and it feels honest and real. .”

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Allergens Kitchen Safety Guest Recovery Customer Service 364

Apicbase

MAY 21, 2024

That means balancing brilliant ideas with practicality and taking the time to consider all variables that can impact food costs , menu scalability, and customer first impressions. Operational realities like ingredient sourcing, kitchen workflow, pricing strategy, and branding play a role in menu development.

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Menu Dietary Restrictions Allergens Seasonal Menu 52

Black Box Intelligence

DECEMBER 10, 2021

Technology in restaurants can be a game-changer for the customer experience, employee workflows and the bottom line. Restaurants like Chili’s have implemented new technology and processes to increase service efficiency and improve the guest experience. Restaurant automation is also powering ghost kitchens.

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Technology Online Ordering Employee Relations Point of Sale 52

The Restaurant Times

OCTOBER 29, 2020

Adhering to the social distancing guidelines and following government-mandated safety protocols is also critical for running a restaurant, amid the pandemic. These safety measures are also essential to retain customer trust. ’ Raymond also feels that restaurants should make an extra effort to delight the customers.

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Operations Kitchen Safety Guest Recovery Food Safety 40

Apicbase

MARCH 28, 2024

Kitchen management software comes in all shapes and sizes. But with so many kitchen management systems vying for your attention, you need to narrow down the options. The kitchen management software is the GPS-system ensuring swift and accurate calculations So, make sure the system you choose has a badass module to handle those recipes.

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Management Management Point of Sale Kitchen Safety 52

Apicbase

JULY 22, 2024

The webinar featured: Lloyd Mann, Vice President Culinary of Sodexo ; Oliver Fischer, Director Group Culinary at Gategroup ; Martin Wolf, Segment Director Catering at Rational ; Stephan Leuschner, Director of Ghost Kitchens, Culinary Concepts & Broadcast at Rational; Carl Jacobs, CEO & Co-founder of Apicbase.

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Catering Sustainability Technology Employee Relations 52

Apicbase

MAY 8, 2024

We also analyse customer feedback from platforms like G2 and Capterra to highlight the pros and cons users have encountered. One customer praises the ability to track the costs of inventory items and recipes, saying it allows a restaurant chain to give more specific feedback to managers rather than just “food cost is too high.”

Inventory 52

Inventory Food Supply Back of House Kitchen Safety 52

Apicbase

APRIL 5, 2024

The 2024 Square Future of Restaurants report surveyed thousands of restaurant owners and customers across the United States, Canada, and the UK. Production Maximise kitchen efficiency with precise production planning. But automation in food service is much more than that. Menu engineering Enhance profits with menu engineering software.

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Back of House Front of House BOH Point of Sale 52

Culinary Digital

MAY 16, 2022

Foodservice operations need to ensure that these choices stand out to customers as healthy. If an item—whether it’s a to-go sandwich or a bottle of freshly-squeezed juice—displays a label that suggests it’s healthy, then customers will feel more confident in purchasing it. But customers today need the facts.

Technology 52

Technology Food Safety Kitchen Safety Online Ordering 52

Apicbase

JUNE 11, 2024

Inefficiencies in a restaurant’s supply chain can increase costs, disrupt operations, and drive customers to competitors. Ensuring customer health remains a top priority. Vendor representatives who go out of their way to accommodate customers will be less inclined to do so if they must constantly chase payments.

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Supplies Management Management Food Supply 52

Touch Bistro

MARCH 25, 2021

A thoughtful, organized onboarding experience can increase revenue, boost employee engagement, and reduce your restaurant turnover rate. Start with the one we’ve created below, then customize it to meet the needs of your business. Why reinvent the wheel every time a new hire joins your team when you can formalize the process?

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Hiring Employee Relations FOH BOH 52

7 Shifts

NOVEMBER 15, 2024

Your waiters and waitresses are the face of your establishment, shaping the customer experience and directly impacting revenue. Waiter interview questions to ask: What experience do you have as a waiter or waitress? What does excellent customer service mean to you? Tell us about a time you dealt with a difficult customer.

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Hiring Customer Service Dietary Restrictions Customer Experience 195