Modern Restaurant Management

FEBRUARY 5, 2024

Offering special Big Game Day and National Pizza Day coupons that highlight speedy delivery and quality ahead of time can help restaurant owners maximize orders. A failure to handle complex orders with speed and accuracy can damage the customer experience for almost half of customers and lead to lost business.

2024 492

2024 Loyalty Program Food Order 2030 492

The Restaurant Group

NOVEMBER 20, 2024

Introduce dishes or experiences that aren’t available elsewhere. Offer Promotions and Discounts Implement Loyalty Programs Reward repeat customers with discounts or freebies. Provide Time-Limited Offers Encourage visits during off-peak hours with special deals. Stay Authentic and Consistent Authenticity is key.

Loyalty Program 78

Loyalty Program Customer Experience Social Media Customer Service 78

ChowNow

OCTOBER 19, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. ChowNow has recently launched our Preferred Partner Program—a handpicked group of industry leaders to help take your restaurant to the next level.

Front of House 195

Front of House Back of House Online Ordering Certification 195

The Rail

OCTOBER 14, 2022

Let’s look at four management tips you can put into place to create and promote an allergen-friendly establishment. However, you can mitigate those issues by training your staff as much as possible on food allergens and how to avoid them. Identify Allergens on Your Menus. Train Your Staff.

Allergens 147

Allergens Management Management Dietary Restrictions 147

ChowNow

OCTOBER 18, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. ChowNow has recently launched our Preferred Partner Program—a handpicked group of industry leaders to help take your restaurant to the next level.

Front of House 195

Front of House Back of House Online Ordering Certification 195

Social Hospitality: Restaurants

DECEMBER 1, 2019

Not to mention: you must always deliver a memorable experience for customers. One such software, Nutritics, also calculates dishes’ allergens, calories, and nutrition based on inputted recipes. Buzztime offers tablets that let customers play trivia and poker games. All guests want a unique experience.

Technology 195

Technology Website Management Mobile Ordering Entertainment 195

Cheetah

JANUARY 20, 2022

Studies show that more options, even when it comes to food, makes customers less confident in their menu choices and reduces overall satisfaction. Of course, a menu should cater to various tastes with a diversity of flavors, textures, allergens, and even calorie count. Less Choice Leads to Happier Clients.

Seasonal Menu 148

Seasonal Menu Food Supply Allergens Supplies 148

Cheetah

NOVEMBER 16, 2021

November is World Vegan Month, the perfect opportunity for your restaurant to experiment with alternative menu specials. Restaurants that act now and start using clean label products will bring in more customers and increase sales. Less additives, allergens and preservatives. Reading Time: 4 minutes. Here’s how.

Food 147

Food Food Safety Consumer Goods Allergens 147

Ken Burgin

JUNE 6, 2023

Questions could range from ingredients of dishes to potential allergens. Role-Playing Scenarios : Design chat-based scenarios where ChatGPT acts as a customer with specific needs or complaints. This will help train staff in customer service skills and problem-solving.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

The Restaurant Group

JULY 10, 2019

By understanding more about current and potential customers, restaurants gain insight into the types of food and services that are in demand and highly valued by consumers. Restaurant owners and operators who take advantage of these characteristics have an opportunity to adjust their offerings to keep current customers and gain new ones.

Technology 68

Technology Allergens 2011 Customer Service 68

Indoor Media

MAY 10, 2019

You may not be surprised that word-of-mouth is still an excellent way to grow your customer base, but it may surprise you how many people are willing to try your restaurant based on a stranger’s recommendation. They combine a love of food, an interest in cooking, and some great photos or videos to create a sought-after experience.

Influencer 78

Influencer Marketing Social Media Food 78

Aaron Allen & Associates

SEPTEMBER 30, 2022

Customers could choose to have plant-based chorizo in their bowls. Other companies like Memphis Meats and New Age Meats are experimenting with lab-grown meat. Put Our Experience to Work for You. Plant-Based Baby Formula: Another Allergen-Friendly Target Market. We Can Help.

Marketing 105

Marketing 2022 Point of Sale Allergens 105

QSR Automations

MAY 2, 2024

ConnectSmart® RecipesPlus is not just a recipe hosting software, it’s a tool designed to create a consistent dining experience for your guests. In addition, by streamlining employee training, retention numbers will increase and the time spent training goes down—all helping to create a better guest experience.

Book 52

Book Social Media Employee Relations Allergens 52

Clover - Restaurants

APRIL 25, 2024

Read on to learn about how to create recipe card templates that maximize both employee efficiency and customer satisfaction. In fact, we’ll tell you why sharing your secret sauce can even be a key to customer loyalty. Leverage your recipe cards for marketing You know your dishes are good when customers start asking for the recipe.

Design 52

Design Loyalty Program Social Media Document 52

Apicbase

JANUARY 12, 2023

It consistently drives customer retention. To gain repeat customers, your interaction shouldn’t end once they’ve paid the bill. It opens the way to direct customer communication. Email is the best way to reach customers wherever they may be—without paying for advertising space. You could send customers: Welcome emails.

Email Marketing 52

Email Marketing Marketing Tip Distribution Social Media 52

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. Directing early customers to the bar area while they are waiting for their tables.

Front of House 52

Front of House FOH Back of House Online Ordering 52

Rocket Fuel

JANUARY 18, 2025

Now, more than ever, QSR chains are prioritizing the integration of technology to improve speed, accuracy and customer satisfaction. Digital ordering systems in particular play a key role in enhancing customer experience and operational efficiency.

2025 52

2025 Mobile Ordering Food Customer Service 52

Touch Bistro

MAY 31, 2021

A restaurant CRM is key to getting to know your customers and personalizing service at scale. A customer relationship management system built for restaurants is your secret weapon for knowing what your guests want and creating dining experiences they’ll remember. allergens (soy, gluten, dairy, etc.), What Is a CRM?

Loyalty Program 52

Loyalty Program Dietary Restrictions Customer Experience Customer Service 52

Black Box Intelligence

DECEMBER 10, 2021

Technology in restaurants can be a game-changer for the customer experience, employee workflows and the bottom line. Restaurants like Chili’s have implemented new technology and processes to increase service efficiency and improve the guest experience. A contactless menu experience benefits customers and restaurant operators.

Technology 52

Technology Online Ordering Employee Relations Point of Sale 52

Apicbase

JUNE 11, 2024

Inefficiencies in a restaurant’s supply chain can increase costs, disrupt operations, and drive customers to competitors. Ensuring customer health remains a top priority. Vendor representatives who go out of their way to accommodate customers will be less inclined to do so if they must constantly chase payments.

Supplies 52

Supplies Management Management Food Supply 52

Restaurant Clicks

SEPTEMBER 17, 2021

More information regarding the nutrients and ingredients and possible allergens can be found on each of the restaurant’s websites. Chick-Fil-A is a fast food restaurant that primarily specializes in chicken sandwiches but they also serve a range of other chicken products. Best Healthy Fast Food Options. chickfila). chickfila).

Food 93

Food Fast Casual Allergens Serving 93

Touch Bistro

MARCH 25, 2021

A thoughtful, organized onboarding experience can increase revenue, boost employee engagement, and reduce your restaurant turnover rate. restaurateurs should pay special mind to this last one. Start with the one we’ve created below, then customize it to meet the needs of your business. Pair new hires with mentors.

Hiring 52

Hiring Employee Relations FOH BOH 52

Apicbase

MAY 8, 2024

We also analyse customer feedback from platforms like G2 and Capterra to highlight the pros and cons users have encountered. One customer praises the ability to track the costs of inventory items and recipes, saying it allows a restaurant chain to give more specific feedback to managers rather than just “food cost is too high.”

Inventory 52

Inventory Food Supply Back of House Kitchen Safety 52

Modern Restaurant Management

AUGUST 28, 2020

A unique partnership with the James Beard Foundation (JBF) complements the launch of the film through a custom mentorship program, presented by KitchenAid, developed to advance women in culinary arts and support the industry at large as it rebuilds.?. He was instrumental in organizing the Frederick Community College Hospitality Program.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

Modern Restaurant Management

NOVEMBER 18, 2019

From quick-service and fast casual restaurants tasked with accommodating busy holiday shoppers, to dining establishments on a mission to wow guests with an impressive holiday meal or catering order, many restaurants will experience a holiday rush this season. With extra customers comes more dirty dishes. Be Prepared to Prepare.

Food Safety 385

Food Safety Food Allergens Seasonal Menu 385

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. Discounts and special offers for future visits (54 percent); free food (27.5

2020 402

2020 Mobile Ordering Online Ordering Food Order 402

Restaurant Clicks

DECEMBER 19, 2021

Aside from its abundance of art museums and ferry trips around Casco Bay, many come to Portland to experience its annual food and beverage festivals or public urban and wooden parks, earning the city its nickname, “Forest City.” Their private rooms and patio can also enhance your experience on relaxing days. Order Online.

Front of House 113

Front of House Online Ordering Seasonal Menu Back of House 113

Restaurant Clicks

DECEMBER 10, 2021

I recommend trying their Everything Bagel with Nova Cream Cheese, The Nettie Speciality Bagel Sandwich, Pastrami, Egg, & Cheese Breakfast Sandwich, or Roast Turkey Reuben. This restaurant also offers a catering menu for special occasions. Each menu item tastes great with cold brew coffee or a side of horseradish beets.

Online Ordering 130

Online Ordering Reservations Seasonal Menu Food Order 130

7 Shifts

NOVEMBER 15, 2024

Your waiters and waitresses are the face of your establishment, shaping the customer experience and directly impacting revenue. Waiter interview questions to ask: What experience do you have as a waiter or waitress? What does excellent customer service mean to you? Tell us about a time you dealt with a difficult customer.

Hiring 195

Hiring Customer Service Dietary Restrictions Customer Experience 195