Remove Allergens Remove Customer Service Remove Food Safety
article thumbnail

Best Practices for Surviving in a Cautious Landscape

Modern Restaurant Management

With guests searching for value, how can local restaurants compete and thrive in such a competitive market and build trust withconsumers who are more cautious about price and safety than ever? "Value Previously, he co-founded CAKE, which was acquired by Sysco and helped create Sysco Labs, a platform for food service distributors. "People

Allergens 402
article thumbnail

Why Training is the Key to Accurate Messaging About Gluten-Free Foodservice

Modern Restaurant Management

When staff are unable to answer basic questions about your gluten-free menu, or ask inappropriate questions of guests who inquire about gluten-free options, consumers may have doubts about your ability to ensure their safety or prepare a dish that meets their dietary needs. The first step is to clearly identify any gluten-free dishes.

Training 449
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Food Safety Practices in the Time of COVID-19

Modern Restaurant Management

Maybe the absolute last thing any restaurant wants to focus on are food safety regulations such as the Food Safety Modernization Act (FSMA). Maybe the absolute last thing any restaurant wants to focus on are food safety regulations such as the Food Safety Modernization Act (FSMA).

article thumbnail

Key Takeaways from the 2022 FDA Food Code

Modern Restaurant Management

In the waning days of 2022, FDA issued an updated Food Code with several important updates. economy, and the Food Code impacts virtually every American. Let’s examine the key new provisions of the 2022 Food Code. Many of the key changes in the 2022 Food Code relate to food allergens.

2022 471
article thumbnail

Expected Effects of the COVID-19 Pandemic on Restaurants

Modern Restaurant Management

Let’s observe some of the established ones that emerged in the restaurant industry in the past year – and won’t fade away any time soon: Customer Habits Have Changed, Undeniably. Restaurants will have to continue providing exceptional service in terms of technology, too. Online Ordering Will Continue to Thrive.

Allergens 520
article thumbnail

The Rise of Transparent Dining and What It Means for Restaurants

The Rail

By Indiana Lee, Contributor Guests want to know where their food comes from, how it was raised, and whether it aligns with their values. According to a study from Delierect , 43% of restaurant diners say they are willing to pay more for sustainable dishes, and 68% believe restaurants should take active steps to reduce food waste.

article thumbnail

A Simple Step to Improve Customer Satisfaction and Retention

Modern Restaurant Management

Great service can make up for poor food, but great food cannot make up for poor service. All food service managers want employees to be trained in the following key areas: Knowledgeable about the menu and menu item specifications. Allergens–especially on new menu items or specials.

Allergens 295