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Before you spend the money and roll out a dozen new tablets across your front of house and kitchen, its worth asking: Are these things actually built for the job? Tablets are everywhere in restaurants these days, and with good reason. But heres the thing: just handing your employees a tablet and hoping for the best doesnt work.
Without this assurance, gluten-free consumers are likely to take their business elsewhere – or, worse yet, leave negative reviews on popular dining apps. Meeting the needs of gluten-free consumers also extends beyond the front of the house. Messaging about gluten-free options and safety protocols begins with your menu.
Then it’s a matter of leveraging their strengths, including unique menu offerings, fresh and high-quality ingredients, community engagement, and a full dining experience. "Guests want to know what items are included in each dish, where the products come from, and other information like allergens. . "Guests
Robots are quickly becoming an integral part of the restaurant experience in both the dining room and kitchen. In addition, a robot can be set to cruise around the dining room, offering diners extra napkins and cutlery so waiters are not tasked with these small errands. Robin Zheng. Yes – the cuteness factor is key!
Health, Allergen, and Food Safety Training and Certifications. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course. Table of Contents. Skills for Your Resume.
Unique experiential opportunities will further enhance customer engagement, providing memorable moments beyond just the act of dining. Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here.
This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. ChowNow has recently launched our Preferred Partner Program—a handpicked group of industry leaders to help take your restaurant to the next level.
This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. ChowNow has recently launched our Preferred Partner Program—a handpicked group of industry leaders to help take your restaurant to the next level.
Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. Hence, your restaurant’s front-of-the-house staff members should always maintain a high standard of personal hygiene and present a polished, welcoming image.
Between self-service, order management, home delivery options, and futuristic robotic servers, there’s no shortage of great ideas for boosting front-of-house productivity. Casual dining – 28%. Fine dining – 28%. Allaying allergen fears. Quickservice – 29%. Fast casual – 26%. Coffee & snack – 27%.
Restaurants use software and smart hardware to automate everyday tasks and management duties, such as purchasing ingredients, managing inventory, making production lists, dealing with allergens, and calculating costs. What Back-of-House Processes Can Restaurants Automate? What Back-of-House Processes Can Restaurants Automate?
The restaurant profit margin takes into account all your revenue streams, from in-housedining and takeaway orders to branded merchandise and meal kits. Understanding what influences your restaurant profit margin helps you assess the success of the business and make positive changes. They typically see profit margins of about 3% to 6%.
A customer relationship management system built for restaurants is your secret weapon for knowing what your guests want and creating dining experiences they’ll remember. allergens (soy, gluten, dairy, etc.), A restaurant CRM is key to getting to know your customers and personalizing service at scale. What Is a CRM?
The restaurant business is very profitable, or at least was a thriving business before the pandemic. The sector has suffered a lot since the outbreak of COVID-19 due to lockdowns and various social norms given the virality of the pandemic. One such new-age technology is the restaurant point of sale (POS) system. What is a Restaurant POS System?
You have to reassure the guests so that they feel comfortable to dine at the restaurant.’ Maybe offer them a cocktail on the house, or let them sample something you’re working on. In Conversation with Raymond Santamaria. Overcoming the pandemic-induced challenges . The teams also have to be trained. adds Raymond. .
Kitchen management software comes in all shapes and sizes. It makes choosing the system that is right for you all the more complicated. In this post, we’ll help you narrow down the options. Most successful food businesses are now multi-unit and multi-channel. Here are the key considerations to look out for when making your decision.
In this edition of MRM News Bites, we feature a new documentary on women in the culinary world, the loss of an industry legend, a contest to create healthy recipes and products and services to help restaurant in the pandemic. 'A 'A Woman's Place' on Hulu. The film reveals a concerning statistic from a 2013 study by the Office of U.S.
ViA VECCHiA Blue Spoon Little Tap House East Ender Katahdin Restaurant The Front Room. They also have a covered heated pavilion for outdoor dining if you want to enjoy Portland’s fresh autumn air. I recommend ordering their House Smoked Turkey Panini, Poutine, Cider-Poached Beets, or Beef Stew.
A recent survey by P&G Professional found more than 92% of Americans say it’s very important to see a visibly clean restaurant when they’re dining indoors, outdoors, and when ordering takeout. An estimated 3,000 people in the U.S. die each year due to foodborne illness.
We cant assume well have a full dining room at lunchtime anymore. Few know this better than Sandra Rijswijk , Digital Transformation Manager at Vermaat, and Daniel Corlett , Managing Director Workplace Services at ISS UK. The Fixed Lunch Hour? That’s over. The fixed lunch hour is dead. And its not just when and where employees eat.
Restaurants will continue to invest in comprehensive Back-of-House Technologies Following the pandemic, restaurants focused heavily on Front-of-House technology to streamline and digitize the diner experience. I think 2025 will be the year restaurants focus on turning insight to action through integrations.
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