Modern Restaurant Management

JULY 20, 2020

Even as restrictions loosen and thousands of restaurants can legally open their dining rooms, many customers remain hesitant to dine in. As part of a multilayered approach to air quality, a restaurant also can turn to the latest air purification technology. Those safeguards could be critical to a restaurant’s bottom line.

Kitchen Safety 558

Kitchen Safety Food Safety Allergens Consumer Goods 558

Modern Restaurant Management

SEPTEMBER 8, 2021

Hygiene and cleanliness often go hand in hand, but adoption and follow-through with measures like disinfection , handwashing , and hand sanitizer use within commercial facilities were not as consistent prior to the COVID-19 pandemic. Building Trust Through Cleanliness. Communicating Cleanliness.

Kitchen Safety 489

Kitchen Safety Employee Relations Communication Point of Sale 489

Goliath Consulting

MARCH 13, 2024

As springtime ushers in warmer weather and fluctuating temperatures, restaurants must prioritize maintaining their HVAC systems to ensure a comfortable and inviting dining experience. Spring also brings increased allergens, worsening indoor air quality if HVAC systems are neglected. Let’s redefine your digital dining experience.

Allergens 195

Allergens Outdoor Customer Experience Dine-in 195

7 Shifts

SEPTEMBER 26, 2022

Health, Allergen, and Food Safety Training and Certifications. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course. Table of Contents. Skills for Your Resume.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Modern Restaurant Management

JANUARY 3, 2024

We will also continue to leverage our revamped ‘Restaurant of the Future’ model along with our advanced technology strategy and are eager for this next phase of growth for the company. Unique experiential opportunities will further enhance customer engagement, providing memorable moments beyond just the act of dining.

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

Modern Restaurant Management

FEBRUARY 5, 2024

Pizza Ordering Predictions HungerRush released the results of a national dining survey on 2024 pizza ordering predictions for The Big Game (February 11) and National Pizza Day (February 9). In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. million times per month.

2024 492

2024 Loyalty Program Food Order 2030 492

Modern Restaurant Management

OCTOBER 29, 2021

For many, embracing new technology was the only way forward. Once cardholders realized they could get away with a “digital dine-and-dash,” it was clear that the problem would not go away. Back in December 2019 , I wrote a piece commenting on the rapid increase in chargebacks in the food and beverage industry.

Mobile Ordering 251

Mobile Ordering Online Ordering Customer Service Food Order 251

The Restaurant Group

NOVEMBER 20, 2024

Introduction In the bustling world of dining, how to attract more guests to a restaurant is the secret sauce to success. Develop a Unique Dining Concept Understand Your Target Audience First things first, know your crowd. Family-style meals or group discounts can make dining out more appealing and affordable.

Loyalty Program 78

Loyalty Program Customer Experience Social Media Customer Service 78

Modern Restaurant Management

NOVEMBER 4, 2019

The iconic Upper West Side Italian restaurant will be the first in the U.S. to add Meatless Farm’s plant-based products to its menu. Based on the success of the early trial, restaurateur Peter Condouris has designed a comprehensive menu, which will coincide with the restaurant’s regular menu each Monday.

Fast Casual 280

Fast Casual Seasonal Menu Innovation Customer Experience 280

ChowNow

OCTOBER 19, 2023

With 28,000 associates and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. Meet our current Partners and see what they have to offer. They are North America’s first “real”​ online video-based, food safety course.

Front of House 195

Front of House Back of House Online Ordering Certification 195

ChowNow

OCTOBER 18, 2023

With 28,000 associates and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. Meet our current Partners and see what they have to offer.

Front of House 195

Front of House Back of House Online Ordering Certification 195

Restaurant365

FEBRUARY 18, 2022

According to the National Restaurant Association’s recently published State of the Restaurant Industry, the percentage breakdown of operators who plan on investing in back-of-the-house technology in 2022 are as follows: Family dining – 30%. Casual dining – 28%. Fine dining – 28%. Allaying allergen fears.

Technology 78

Technology Dietary Restrictions Back of House Front of House 78

The Rail

MAY 15, 2024

As a result, the demand for quick and convenient dining options has been met. It’s perfect for a quick bite, personal dining experience, or when guests are on the go. Table service, on the other hand, encompasses both a fine dining experience and a full-service restaurant that offers variety and a complex menu.

Fast Casual 130

Fast Casual Customer Service Customer Experience Fine Dining 130

The Restaurant Group

JULY 10, 2019

How Demographics, Lifestyle, and Technology are Changing Restaurant Consumer Trends. Thanks to primarily technology, consumers are capable of locating restaurants anywhere, viewing menu offerings, prices, pictures of food, and reviews. SERVING EVERYTHING WITH A SIDE OF TECH. MENU OPTIONS FOR MULTIPLE DIETS.

Technology 68

Technology Allergens 2011 Customer Service 68

Hot Schedules

JANUARY 29, 2020

require emergency medical attention from contact with a food allergen. Accurate allergen information is critical to guarantee your guests’ safety. Servers who may be well-versed in one iteration of a dish may find themselves in a tight spot if a change has been made but nutritional or allergen data hasn’t been updated.

Allergens 78

Allergens Food Food Safety Kitchen Safety 78

Hot Schedules

OCTOBER 6, 2019

Our research found that two-thirds of consumers want to know the nutritional information of every dish on the menu when dining out. This is where technology can help. With a menu and engineering solution, you can automate the publishing of menus (and nutritional and allergen information) to your website. Menu Options.

Catering 60

Catering Allergens White Paper Customer Experience 60

Culinary Digital

DECEMBER 19, 2024

While the new technology is getting outsized coverage in these areas, the reality is that AI is emerging everywhere – and could be popping up in a kitchen near you, if it isnt there already! AI-powered supply chain platforms provide an enticing solution. Want to learn more?

Management 52

Management Management Food Supply Food 52

QSR Automations

MAY 2, 2024

ConnectSmart® RecipesPlus is not just a recipe hosting software, it’s a tool designed to create a consistent dining experience for your guests. This revolutionary digital recipe platform will transform your kitchen operations, making recipe execution and training a breeze.

Book 52

Book Social Media Employee Relations Allergens 52

Apicbase

MAY 21, 2024

Menu Planning Tailoring your menu to perfection for a dining experience that keeps customers coming back for more. Setting a final menu takes time, because there are many factors to juggle beyond recipes. Operational realities like ingredient sourcing, kitchen workflow, pricing strategy, and branding play a role in menu development.

Menu 52

Menu Dietary Restrictions Allergens Seasonal Menu 52

The Restaurant Times

JUNE 14, 2022

It is one of the touchpoints through which customers interact with your restaurant, and based on their perception, decide whether or not they want to dine there. Although the look and feel of a menu may attract customers, it is much more than that. This is where a robust restaurant menu management system comes into play. Recipe Management.

Menu 52

Menu Management Management Allergens 52

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. They should dress professionally and wear clean aprons since they spend a lot of time in the dining room. The FOH staff greets and receives customers and relays their requests.

Front of House 52

Front of House FOH Back of House Online Ordering 52

Apicbase

APRIL 5, 2024

And over half of respondents said they plan to spend more on technology and automation tools in 2024. And over half of respondents said they plan to spend more on technology and automation tools in 2024. Restaurant automation is the use of technology to simplify and improve restaurant operations. What Is Restaurant Automation?

Back of House 52

Back of House Front of House BOH Point of Sale 52

Rocket Fuel

JANUARY 18, 2025

Now, more than ever, QSR chains are prioritizing the integration of technology to improve speed, accuracy and customer satisfaction. Consumers are demanding choices that cater to a variety of dietary needs, including plant-based, low-carb and allergen-free options.

2025 52

2025 Mobile Ordering Food Customer Service 52

The Restaurant Times

AUGUST 30, 2022

As a restaurateur, if you wish to beat the competition, you need to invest in modern business technology to help you differentiate yourself from others. One such new-age technology is the restaurant point of sale (POS) system. With the advancement in technology, the scope for restaurant POS systems has become quite widespread.

POS 52

POS 2022 Point of Sale Mobile Ordering 52

Apicbase

MARCH 28, 2024

The restaurant profit margin takes into account all your revenue streams, from in-house dining and takeaway orders to branded merchandise and meal kits. Understanding what influences your restaurant profit margin helps you assess the success of the business and make positive changes.

Food Truck 52

Food Truck Front of House Allergens Inventory 52

The Restaurant Times

OCTOBER 13, 2021

On the other hand, cultivating a relationship necessitates a focus on customers’ intentions even after the dining experience is over. . For instance, you can utilize the pay-at-the-table technology with tablet-based POS software, allowing customers to settle their bills swiftly and simply. .

Loyalty Program 52

Loyalty Program POS Allergens Mobile Ordering 52

Touch Bistro

MAY 31, 2021

A customer relationship management system built for restaurants is your secret weapon for knowing what your guests want and creating dining experiences they’ll remember. allergens (soy, gluten, dairy, etc.), A restaurant CRM is key to getting to know your customers and personalizing service at scale. What Is a CRM?

Loyalty Program 52

Loyalty Program Dietary Restrictions Customer Experience Customer Service 52

The Restaurant Times

OCTOBER 29, 2020

You have to reassure the guests so that they feel comfortable to dine at the restaurant.’ With a career in F&B, hospitality & retail spanning more than 25 years, Raymond Santamaria founded Santamaria London, a strategic growth consulting firm in January this year. In Conversation with Raymond Santamaria. says Raymond. .

Operations 40

Operations Kitchen Safety Guest Recovery Food Safety 40

Apicbase

MARCH 28, 2024

Kitchen management software comes in all shapes and sizes. It makes choosing the system that is right for you all the more complicated. In this post, we’ll help you narrow down the options. Most successful food businesses are now multi-unit and multi-channel. Here are the top features to look out for to make that happen.

Management 52

Management Management Point of Sale Kitchen Safety 52

Modern Restaurant Management

NOVEMBER 2, 2023

Each year, 48 million people get sick and 3,000 die from (preventable) foodborne illness in the United States. From mystery meat in chemical buckets and mouse prints in soda syrup to tears in a parking lot and threats of being shot, Francine L. Shaw's “ Who Watches the Kitchen ?” What’s s your favorite story in the book?

Kitchen Safety 474

Kitchen Safety Food Safety Allergens Employee Relations 474

Modern Restaurant Management

AUGUST 28, 2020

In this edition of MRM News Bites, we feature a new documentary on women in the culinary world, the loss of an industry legend, a contest to create healthy recipes and products and services to help restaurant in the pandemic. 'A 'A Woman's Place' on Hulu. The documentary is available on-demand exclusively on Hulu.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

Modern Restaurant Management

NOVEMBER 17, 2020

When it comes to dine-in, guests are going big with seafood (+17 percent) and steak (+8 percent) topping the list. With guests are dining out less, it makes sense that they are ordering bigger ticket items when they do. With guests are dining out less, it makes sense that they are ordering bigger ticket items when they do.

2020 402

2020 Mobile Ordering Online Ordering Food Order 402

Cheetah

DECEMBER 29, 2021

Now that technology has unlocked quality plant-based alternatives , which deliver nearly indistinguishable taste and texture as their meaty counterparts, major restaurant chains have shifted their focus to highly processed plant-based alternatives. The healthy food trend has touched all parts of the food industry, including fast food.

Dietary Restrictions 148

Dietary Restrictions Food Allergens Fine Dining 148

Modern Restaurant Management

JANUARY 5, 2021

Much of the focus on change has revolved around the physical ordering and dining space. How to adapt the layout of the point of sale, how to demonstrate a commitment to hygienic practices and how the adoption of ordering technologies can promote social distancing and reduce staff/guest contact.

Online Ordering 395

Online Ordering Point of Sale Allergens Customer Experience 395

Apicbase

OCTOBER 25, 2024

Did you know a poorly managed menu could cost you thousands in wasted food and lost profits each month? The more locations you operate, the bigger the loss. Menu management touches all core aspects of running a restaurant. It starts with accurate pricing, clear dish descriptions, and consistent nutritional information.

Menu 52

Menu Management Management Allergens 52

Clover - Restaurants

MAY 3, 2024

A recent survey by P&G Professional found more than 92% of Americans say it’s very important to see a visibly clean restaurant when they’re dining indoors, outdoors, and when ordering takeout. Restaurant strategies and technologies are constantly improving which can help transform and ensure food health and safety.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52

Apicbase

MARCH 16, 2025

We cant assume well have a full dining room at lunchtime anymore. Technology plays a key role for companies like ISS and Vermaat, but its not plug-and-play. Few know this better than Sandra Rijswijk , Digital Transformation Manager at Vermaat, and Daniel Corlett , Managing Director Workplace Services at ISS UK. The Fixed Lunch Hour?

Catering 52

Catering Dietary Restrictions Back of House Front of House 52