7 Shifts

NOVEMBER 12, 2020

What documentation to give out and collect during onboarding. Run through difficult customer situations with new front-of-house (FOH) staff to ensure they won’t crack under pressure. A server’s manual could contain a detailed description of each menu item, allergen guidelines, and a customer service guide.

FOH 307

FOH Food Safety BOH Customer Service 307

7 Shifts

SEPTEMBER 26, 2022

Health, Allergen, and Food Safety Training and Certifications. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course. Or use a more traditional but easy to read restaurant resume template design for Google Documents. Cross-contamination. Undercooking. Food allergies.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. The FOH manager supervises all front-of-house staff and reports to the GM. The answer to the FOH manager.

Front of House 52

Front of House FOH Back of House Online Ordering 52

Touch Bistro

MARCH 25, 2021

Both front-of-house (FOH) and back-of-house (BOH) staff will benefit from having first-hand experience with your menu. The BOH restaurant employee training should entail: Familiarization with and/or memorization of recipes A tasting of as many items as possible to ensure consistency Allergen training. Pair new hires with mentors.

Hiring 52

Hiring Employee Relations FOH BOH 52