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What do you envision restaurants of the future will look like, both in BOH and FOH, in regard to robotics? As costs rise across various areas of the business, the long-term answer lies in incorporating technology, both in BOH and front-of-house (FOH). How tech-savvy does a restaurant operator need to be now and in the future?
For example, customers using these sources are searching for restaurants with information about allergens, vegan offerings and other consumer concerns and interests. Source More Smartly by Linking FOH to the BOH. Focus digital marketing on upsales by extending an offer while consumers are on site or creating an order off-premises.
Run through difficult customer situations with new front-of-house (FOH) staff to ensure they won’t crack under pressure. You can create one training manual that contains information about every role in the restaurant, create separate manuals for the BOH and FOH teams, or create separate manuals for each role.
Health, Allergen, and Food Safety Training and Certifications. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course. Recommended Reading: Restaurant Lingo & Slang Guide for FOH and BOH. Cross-contamination. Undercooking. Commercial kitchen equipment safety.
Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. The FOH manager supervises all front-of-house staff and reports to the GM. The answer to the FOH manager.
Integration with Back-of-House Systems In fact, the majority of respondents say that FoH and BoH are at least partially connected. But, you might be further along in your digital journey than you think. That’s where Apicbase comes in.
Both front-of-house (FOH) and back-of-house (BOH) staff will benefit from having first-hand experience with your menu. The BOH restaurant employee training should entail: Familiarization with and/or memorization of recipes A tasting of as many items as possible to ensure consistency Allergen training. Pair new hires with mentors.
Some technologies integrate with the restaurant’s POS, allowing data to be easily shared between front-of-house (FoH) and back-of-house (BoH) systems. Ingredients are linked to their respective suppliers, package sizes, nutritional values, and allergen information. This is how it works: every menu item is linked to a recipe.
Platform – Build a Reliable Tech Ecosystem Your restaurant kitchen software should be part of your overall ecosystem linking seamlessly with front-of-house (FOH) systems – reservations, ePOS, loyalty, and ordering tech – as well as accounting, payroll, and HR tech.
Streamlined, easy to access, and loaded with the info your BoH staff needs for prep and everything your FoH staff needs to make the sale and answer customer questions. NOTE: You can [and should] go real granular here, adding prep steps, production notes, images, and allergen/dietary info data to all your recipes. You’re done.
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