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The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. Digitize Your Ordering Function and Enhance Your Presence. Just prior to the pandemic, off-premises orders accounted for 60 percent of restaurant engagements, according to a National Restaurant Association report.
Food Service Skills For Your Resume. 5 Restaurant & Food Service Skills for Your Resume. Health, Allergen, and Food Safety Training and Certifications. Food allergies. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course. Cooking and Food Preparation.
In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. Run through difficult customer situations with new front-of-house (FOH) staff to ensure they won’t crack under pressure. In other industries, the average employee tenure is 4.2
Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. Bringing foodorders from the kitchen to each appropriate table. The answer to the FOH manager.
Changes in Contract Catering Whats changing across the board: Rising labour and food costs Growing pressure around compliance and reporting Evolving expectations from both clients and guests A need for digital clarity across departments These arent isolated challenges. But, at least, the priorities are clear to everyone.
Some technologies integrate with the restaurant’s POS, allowing data to be easily shared between front-of-house (FoH) and back-of-house (BoH) systems. This end-to-end solution uses data from your POS to provide insights into sales, food costs, menu engineering and inventory management. Check out Apicbase’s POS integrations.
Most successful food businesses are now multi-unit and multi-channel. The F&B director works with the order forms, the COO analyses the profit and loss statements, the inventory manager checks the stock counts, the executive chef works in the recipes database and so on. In this post, we’ll help you narrow down the options.
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