7 Shifts

NOVEMBER 12, 2020

Give out hard copies and make digital copies accessible on a cloud storage system so that staff can easily reference them. Run through difficult customer situations with new front-of-house (FOH) staff to ensure they won’t crack under pressure. Explain, in easy-to-understand terms, what each role entails.

FOH 307

FOH Food Safety BOH Customer Service 307

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. The FOH manager supervises all front-of-house staff and reports to the GM.

Front of House 52

Front of House FOH Back of House Online Ordering 52

Touch Bistro

MARCH 25, 2021

The process is sometimes referred to as organizational socialization and includes collecting paperwork, orienting new hires within your company’s culture, and providing restaurant employees with hands-on training. Both front-of-house (FOH) and back-of-house (BOH) staff will benefit from having first-hand experience with your menu.

Hiring 52

Hiring Employee Relations FOH BOH 52

Apicbase

MARCH 3, 2023

Some technologies integrate with the restaurant’s POS, allowing data to be easily shared between front-of-house (FoH) and back-of-house (BoH) systems. POS (Point of Sale) integration refers to integrating a restaurant’s point of sale system with other software and technologies used in the restaurant’s operations.

Point of Sale 52

Point of Sale POS Management Management 52