Modern Restaurant Management

FEBRUARY 5, 2024

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. Pizza Ordering Predictions HungerRush released the results of a national dining survey on 2024 pizza ordering predictions for The Big Game (February 11) and National Pizza Day (February 9). Fifth place goes to guacamole.

2024 492

2024 Loyalty Program Food Order 2030 492

Modern Restaurant Management

JANUARY 3, 2024

We will also continue to leverage our revamped ‘Restaurant of the Future’ model along with our advanced technology strategy and are eager for this next phase of growth for the company. The conventional approach of utilizing points-based reward systems is making way for a more personalized and gratifying model.

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

ChowNow

OCTOBER 19, 2023

With 28,000 associates and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. Meet our current Partners and see what they have to offer. They are North America’s first “real”​ online video-based, food safety course.

Front of House 195

Front of House Back of House Online Ordering Certification 195

ChowNow

OCTOBER 18, 2023

With 28,000 associates and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. Meet our current Partners and see what they have to offer.

Front of House 195

Front of House Back of House Online Ordering Certification 195

Lavu

MARCH 7, 2025

PCI Compliance for Restaurants is essential to protecting customer payment data and preventing costly breaches. With 70% of transactions made via cards, restaurants are prime targets for cyberattacks. Failure to comply with PCI standards can result in fines of up to $100,000 per month, legal complications, and a significant loss of customer trust.

POS 78

POS Guest Recovery Document Audits 78

Apicbase

MARCH 3, 2023

Restaurant technology has come a long way. Although the point-of-sale system (POS) remains the technological heart of restaurants, numerous technologies run behind the scenes these days. POS integration is essential. And thanks to automation the risk of human error when transferring the data is heavily reduced.

Point of Sale 52

Point of Sale POS Management Management 52

Black Box Intelligence

DECEMBER 10, 2021

Trending Technology in Restaurants. Technology in restaurants can be a game-changer for the customer experience, employee workflows and the bottom line. The need for convenience and seamlessness was already driving rapid adoption of restaurant technology, and the pandemic accelerated it. Get weekly updates. Restaurant robots.

Technology 52

Technology Online Ordering Employee Relations Point of Sale 52

Apicbase

AUGUST 19, 2022

Every article about technology for the hospitality industry seems to start with a similar statement. Whether investing in so many different technologies makes sense is hardly ever discussed. Whether investing in so many different technologies makes sense is hardly ever discussed. A New Technology Strategy For Hospitality.

Hotels 52

Hotels Technology Hospitality Back of House 52

Culinary Digital

DECEMBER 19, 2024

While the new technology is getting outsized coverage in these areas, the reality is that AI is emerging everywhere – and could be popping up in a kitchen near you, if it isnt there already! What do we mean by AI?

Management 52

Management Management Food Supply Food 52

Apicbase

APRIL 5, 2024

And over half of respondents said they plan to spend more on technology and automation tools in 2024. Restaurants use software and smart hardware to automate everyday tasks and management duties, such as purchasing ingredients, managing inventory, making production lists, dealing with allergens, and calculating costs.

Back of House 52

Back of House Front of House BOH Point of Sale 52

Apicbase

MAY 21, 2024

Finding the right balance is crucial for driving sales, managing costs, and providing a best-in-class experience. Menu development is the process of aligning back-of-house culinary talent with operations management to design a profitable, sustainable menu that aligns with the brand.

Menu 52

Menu Dietary Restrictions Allergens Seasonal Menu 52

The Restaurant Times

AUGUST 30, 2022

As a restaurateur, if you wish to beat the competition, you need to invest in modern business technology to help you differentiate yourself from others. One such new-age technology is the restaurant point of sale (POS) system. What is a Restaurant POS System?

POS 52

POS 2022 Point of Sale Mobile Ordering 52

Apicbase

AUGUST 25, 2023

Digitisation is more than introducing new technology; it requires a digital mindset – a new way of thinking that changes how restaurants operate. Hospitality is expanding through technology. To navigate these challenges, many are turning to technology as a solution to boost revenue and reduce costs.

Cash Management 52

Cash Management Technology Front of House Allergens 52

Apicbase

NOVEMBER 4, 2022

New technologies that optimise workflows are emerging and help restaurateurs maximize their restaurant’s efficiency and profit margins while minimizing costs. . According to an article by McKinsey & Co , businesses see an average of 5% to 10% growth in revenue by adopting digital technologies that enable data analytics and automation.

Hospitality 52

Hospitality Loyalty Program Point of Sale Customer Experience 52

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. This group of workers includes managers, hosts, waitpersons, and bartenders, among others.

Front of House 52

Front of House FOH Back of House Online Ordering 52

Apicbase

MARCH 28, 2024

That means you are collaborating with multiple stakeholders who each have their own data points to focus on. All come with their own data sets and metrics – food cost, inventory variance, sales numbers, the list goes on. But with so many kitchen management systems vying for your attention, you need to narrow down the options.

Management 52

Management Management Point of Sale Kitchen Safety 52

Touch Bistro

MAY 31, 2021

Sales people, for example, use CRMs to take and save notes about sales pitches, calls, and meetings. allergens (soy, gluten, dairy, etc.), A restaurant CRM is key to getting to know your customers and personalizing service at scale. As a restaurateur, you’re not only in the business of food. What Is a CRM?

Loyalty Program 52

Loyalty Program Dietary Restrictions Customer Experience Customer Service 52

The Restaurant Times

OCTOBER 29, 2020

He provides consultancy & project management services to a variety of clients, acting as the de facto sales & marketing lead on their behalf. ’ From a practical point of view, restaurant operators can talk to their suppliers to renegotiate payment terms. Overcoming the pandemic-induced challenges . adds Raymond. .

Operations 40

Operations Kitchen Safety Guest Recovery Food Safety 40

Apicbase

MAY 8, 2024

The right restaurant management software significantly enhances efficiency and control of operating costs. MarketMan offers tools for automating invoicing, recipe costing, and food cost calculations, making it a popular choice among restaurateurs. It runs in the cloud, so these functions are available wherever you are on any device.

Inventory 52

Inventory Food Supply Back of House Kitchen Safety 52

Modern Restaurant Management

NOVEMBER 2, 2023

From mystery meat in chemical buckets and mouse prints in soda syrup to tears in a parking lot and threats of being shot, Francine L. Shaw's “ Who Watches the Kitchen ?” ” takes readers on a rollicking, astonishing journey through the hidden truths of the foodservice industry. What’s s your favorite story in the book?

Kitchen Safety 474

Kitchen Safety Food Safety Allergens Employee Relations 474

Modern Restaurant Management

JANUARY 5, 2021

How to adapt the layout of the point of sale, how to demonstrate a commitment to hygienic practices and how the adoption of ordering technologies can promote social distancing and reduce staff/guest contact. Much of the focus on change has revolved around the physical ordering and dining space.

Online Ordering 395

Online Ordering Point of Sale Allergens Customer Experience 395

Apicbase

OCTOBER 25, 2024

All information—technical sheets, recipes, allergens, and food costs—was entered by hand for each country. All information—technical sheets, recipes, allergens, and food costs—was entered by hand for each country,” he explained. Did you know a poorly managed menu could cost you thousands in wasted food and lost profits each month?

Menu 52

Menu Management Management Allergens 52

Apicbase

OCTOBER 19, 2023

Slapping on technology isn’t a magic fix. Adoption of new technologies has skyrocketed in recent years. My point, if we keep thinking of digital transformation purely in the sense of ‘digitising’, we risk complicating the decision-making process. If technologies don’t talk, data might be misinterpreted or misused.

Technology 52

Technology Inventory Allergens POS 52

Apicbase

OCTOBER 19, 2023

Slapping on technology isn’t a magic fix. Adoption of new technologies has skyrocketed in recent years. My point, if we keep thinking of digital transformation purely in the sense of ‘digitising’, we risk complicating the decision-making process. If technologies don’t talk, data might be misinterpreted or misused.

Technology 52

Technology Inventory Allergens POS 52

Clover - Restaurants

MAY 3, 2024

Restaurant strategies and technologies are constantly improving which can help transform and ensure food health and safety. An estimated 3,000 people in the U.S. die each year due to foodborne illness. When people see dirt or grease at a restaurant, 82% say they lose their appetite.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52

Apicbase

MARCH 16, 2025

When that happens, food sales suffer, and so does office culture. Technology plays a key role for companies like ISS and Vermaat, but its not plug-and-play. Think about all the data points that need to stay in sync across hundreds of sites: Guest data : Preferences, dietary needs, meal choices, and buying habits. Choice is huge.

Catering 52

Catering Dietary Restrictions Back of House Front of House 52

Modern Restaurant Management

DECEMBER 17, 2024

Restaurants will continue to invest in comprehensive Back-of-House Technologies Following the pandemic, restaurants focused heavily on Front-of-House technology to streamline and digitize the diner experience. While features like ordering and paying via QR codes have become the norm, Back-of-House systems have lagged in sophistication.

2025 419

2025 Back of House Front of House Customer Experience 419

Modern Restaurant Management

OCTOBER 15, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dismal restaurant sales traffic, best foodie cities , top breakfast foods in America, food fraud and why Brits love chicken shops. For the first time in two years, growth was negative during the third quarter of 2019 with same-store sales growth of -0.4

2019 211

2019 Point of Sale Small Business Consumer Goods 211