The Rail

JANUARY 21, 2025

In this article, we'll explore five practical ways AI helps restaurants reduce food waste by up to 30%, making sustainability an attainable goal for the industry. Her most significant contributions in this realm can be found in the articles she has authored for the blog on Shapiroe.com.

Waste 182

Waste Compost Recycling Food 182

Culinary Cues

MARCH 31, 2025

PLAN BETTER TRAIN HARDER Work Hard and be Kind Dick Cattani Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 900 articles about the business and people of food) CAF Talks Podcast [link] More than 90 interviews with the most influential people in food Make more music.

Consumer Goods 402

Consumer Goods Transportation Small Business Take-out 402

Modern Restaurant Management

NOVEMBER 26, 2024

In the January 23, 2024 New York Times article,“The Menu Trends That Define Dining Right Now,” the publication gathered 121 menus from restaurants all over the United States. The article goes on to suggest that “restaurant menus can be surprisingly revealing.

Seasonal Menu 251

Seasonal Menu 2024 Customer Experience Menu 251

Modern Restaurant Management

JANUARY 20, 2025

Sysco, US Foods, and similar distributors have multiple revenue streams, but in this article, we’ll focus on one of their biggest sources of income: margins. The good news is there’s no reason you can’t carve out a little chunk of that $14.6 billion for yourself.

Operations 418

Operations Beverage Point of Sale Pricing 418

Culinary Cues

MARCH 10, 2025

PLAN BETTER TRAIN HARDER Work Hard and be Kind Dick Cattani Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 900 articles about the business and people of food) CAF Talks Podcast [link] More than 90 interviews with the most influential people in food

Hotels 334

Hotels Fine Dining Seasonal Menu Healthcare 334

Culinary Cues

NOVEMBER 22, 2024

PLAN BETTER – TRAIN HARDER Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 900 articles about the business and people of food) CAFÉ Talks Podcast [link] More than 90 interviews with the most influential people in food These are my memories of cooking for the soul.

Food 388

Food Front of House Point of Sale Back of House 388

Culinary Cues

NOVEMBER 10, 2024

PLAN BETTER – TRAIN HARDER Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 900 articles about the business and people of food) CAFÉ Talks Podcast [link] More than 90 interviews with the most influential people in food

Front of House 395

Front of House Back of House Sourcing Travel 395

Culinary Cues

NOVEMBER 25, 2024

PLAN BETTER – TRAIN HARDER Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 900 articles about the business and people of food) CAFÉ Talks Podcast [link] More than 90 interviews with the most influential people in food Happy Thanksgiving. What are you thankful for?

Food Supply 377

Food Supply Uniforms Café Take-out 377

Culinary Cues

DECEMBER 16, 2024

PLAN BETTER TRAIN HARDER Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 900 articles about the business and people of food) CAF Talks Podcast [link] More than 90 interviews with the most influential people in food This is the missing ingredient in so many guest experiences.

Employee Relations 379

Employee Relations Presentation Small Business Recruiting 379

Culinary Cues

OCTOBER 3, 2024

Nearly nine years ago, during the first twelve months of Harvest America Cues blog, one of my articles went viral attracting almost 40,000 views in one day. The article struck a nerve with its focus on A Cook’s Kitchen Laws. Since then, more than 100,000 people have read and shared that article.

Coaching 427

Coaching Restaurant Law Training Article 427

Modern Restaurant Management

OCTOBER 7, 2024

In almost every conversation I have with other industry professionals, someone will say “before COVID… ” or “since COVID… ” As a matter of fact, in many of my articles I make the same comparison. I’ll make this connection for you later in this article.

2025 474

2025 Loyalty Program Waste Compost 474

EATER

MARCH 14, 2025

A New York Times article that year reported that some restaurants were shutting down for months at a time because they were having so much difficulty finding workers. There were already labor shortages before the pandemic, but industry leaders were taken aback by the unprecedented shortfall. Ive never been in a situation like this.

Marketing 313

Marketing Recruiting Hiring Back of House 313

Modern Restaurant Management

JUNE 14, 2022

Last month, our article summarized the “state of the market” for employee benefits in the restaurant sector. In our last article in MRM, we noted that none of our restaurant groups raised employee medical premiums for the 2022 plan year. Restaurants Can’t Increase Employee Premiums.

Insurance 457

Insurance 2022 2023 Article 457

ChowNow

FEBRUARY 7, 2025

In this article, youll learn simple, practical strategies to make it happenno awkward upselling or overcomplicated tactics required. If any of this sounds familiar, please keep reading so you can discover how increasing your average order volume can transform your restaurant without the need for new customers or a corporate-level budget.

Ordering 349

Ordering Online Ordering Loyalty Program Customer Experience 349

Culinary Cues

OCTOBER 14, 2024

PLAN BETTER – TRAIN HARDER Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 900 articles about the business and people of food) CAFÉ Talks Podcast [link] More than 90 interviews with the most influential people in food Are you willing to jump in the deep end and do the work to learn how to swim?

Coaching 392

Coaching Employee Relations Take-out Training 392

Culinary Cues

FEBRUARY 5, 2025

PLAN BETTER TRAIN HARDER Work Hard and be Kind Dick Cattani Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 900 articles about the business and people of food) CAF Talks Podcast [link] More than 90 interviews with the most influential people in food Where theres a will there is a way.

Fine Dining 232

Fine Dining Food Supply Customer Service Recruiting 232

Modern Restaurant Management

MARCH 14, 2025

Note: This article is a speculative piece inspired by the television series "The Bear" and does not reflect actual plot developments–though if you’re a showrunner for The Bear… call me!

Front of House 221

Front of House Back of House FOH BOH 221

Modern Restaurant Management

MARCH 15, 2022

If you are not reading this article on Modern Restaurant Management , please reconsider your reading choices and visit the original source. The company released 1,501 tokens in January, bringing in around $15 million. All of this demonstrates a push toward digitization, and above all, convenience.

Food Supply 592

Food Supply Point of Sale Supplies Food Safety 592

ChowNow

MARCH 7, 2025

In this article, you will learn: How to optimize your Google Business Profile to boost visibility and credibility. To learn more about collecting reviews, check out our article on How to Get More Google Restaurant Reviews. The best ways to get more customer reviews and use them to your advantage.

SEO 195

SEO Online Ordering Mobile Ordering Website Management 195

Culinary Cues

OCTOBER 27, 2024

PLAN BETTER – TRAIN HARDER Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 900 articles about the business and people of food) CAFÉ Talks Podcast [link] More than 90 interviews with the most influential people in food Once you adopt a philosophy of excellence, it will become your signature.

Training 401

Training Coaching Uniforms Café 401

Modern Restaurant Management

OCTOBER 24, 2024

Read any article enumerating the current or emerging trends in restaurants and retail and you will see ideas of health and wellness, environmental sustainability, and brand authenticity coming to the fore. They remain a benefit corporation in the state of California (a corporate entity designation available in 36 states).

Certification 221

Certification Fast Casual Front of House Government 221

ChowNow

JUNE 5, 2024

In this article we will walk through strategies for growing the number of restaurant reviews on your Google profile, and how you can leverage this feedback to boost loyalty and attract new diners. Check out this related article to learn how to master local search marketing.

Email Marketing 394

Email Marketing Social Media Website Management Online Ordering 394

Modern Restaurant Management

FEBRUARY 16, 2022

You can't scroll news sites without seeing more articles about inflation, but was does it mean for restaurants? Modern Restaurant Management (MRM) magazine quizzed expert Kathryn Petralia, co-founder of Kabbage, an American Express Company, for her analysis on what restaurants owners need to understand about inflation.

Cash Management 518

Cash Management Food Supply Seasonal Menu Social Media 518

ChowNow

MARCH 14, 2025

In this article, youll learn: How to optimize your restaurant website for more orders The best marketing strategies to increase online visibility How to use incentives and customer data to grow sales Lets dive into the top six ways you can increase order volume for your restaurants website. Make the check out process simple and easy.

Ordering 195

Ordering Mobile Ordering Online Ordering Email Marketing 195

Culinary Cues

MAY 8, 2023

It sounded like an appropriate title for an article about life in the kitchen. PLAN BETTER – TRAIN HARDER Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 800 articles about the business and people of food) CAFÉ Talks Podcast [link] More than 70 interviews with the most influential people in food

Kitchen Safety 479

Kitchen Safety Food Safety Coaching Training 479

Modern Restaurant Management

JUNE 23, 2022

The hi-tech workforce has expanded into factories, warehouses, ecommerce delivery fleets, and this article’s focus: quick serve restaurants. Robotics – A recent BostInno article included this video of Alfred the Robot making salads at BONAPITA, a fast-casual Mediterranean restaurant in West Roxbury, MA.

Food 474

Food Food Safety Front of House Fast Casual 474

Modern Restaurant Management

DECEMBER 21, 2023

This article is not a template. This article is not intended to give legal opinions or provide any kind of legal counsel. Fortunately, by taking the right precautions and proactive measures, you can help minimize the risk and damage. Being in the restaurant industry is hard enough, but you can plan ahead for peace of mind in 2024.

2024 474

2024 Kitchen Safety Cash Management Insurance 474

ChowNow

MARCH 27, 2025

In this article, youll learn: The 10 KPIs for online food delivery every restaurant should monitor Why these metrics matter to your business How to track and improve them Lets dive into the KPIs that can make or break your online delivery strategy.

Delivery 195

Delivery Online Ordering Loyalty Program Food 195

Modern Restaurant Management

JANUARY 22, 2025

This article will explain how renovating a restaurant using 3D design technology saves time and money and delivers a better final result How 3D Modeling Simplifies Restaurant Renovation Planning Traditional methods do little to help one have an efficient and effective restaurant remodeling.

Design 221

Design Technology Fine Dining Fast Casual 221

Modern Restaurant Management

DECEMBER 29, 2021

However, you need to provide thought leadership quotes and articles to get into mainstream media. This increases clientele because the PR practitioner will define the audience and then get the article or quote published in a space that aligns with the intended audience. Promote Brand Visibility.

Communication 553

Communication Leadership Article 2022 553

Modern Restaurant Management

APRIL 11, 2022

Our previous articles in MRM have centered on medical plan strategies for restaurants, how to build plans that are attractive to the workforce and manage those inherent costs. This article focuses on current trends in the time-away space and employee wellbeing.

Communication 479

Communication Restaurant Law Uniforms Customer Experience 479

ChowNow

MARCH 20, 2025

To learn more about order aggregation, read our article on How to Simplify Order Management Across Multiple Platforms. Instead of focusing on growth, restaurant operators spend their time fixing problems that shouldnt exist in the first place. But it doesnt have to be this way.

Operations 195

Operations Online Ordering Customer Service Customer Experience 195

ChowNow

FEBRUARY 21, 2025

In this article, you will learn: How to educate customers on why direct ordering matters Simple incentives to encourage direct orders Ways to streamline and promote your direct ordering system Lets explore the best ways to shift customer behavior and grow your direct ordering sales. But how do you get diners to change their habits?

Ordering 195

Ordering Email Marketing Online Ordering Social Media 195

Modern Restaurant Management

JUNE 27, 2022

They may have discovered you from an Eater article, booked their reservation through OpenTable, or located you via Google Maps, and they will surely review their experience on Yelp — whether positive or negative — when their meal is complete. Restaurant customers do everything from their phones.

Online Ordering 508

Online Ordering Customer Service Fast Casual Recycling 508

Modern Restaurant Management

JULY 5, 2022

In my last article I discussed how robots will transform our industry in a big way, but that is a few years off. In this article I will discuss the strategies that I have implemented with my clients across the country. Gradually, states let operations resume, but no matter where you are, we are all now in the same boat: no staff!

Seating 468

Seating Training Customer Service Point of Sale 468

Modern Restaurant Management

DECEMBER 12, 2023

In this article, I will share my perspective on the current state of automation and why I believe it is poised for significant growth in 2024. Seismic Shifts in Working Standards It has been over three years since the onset of the COVID-19 pandemic, and in many ways, we have recovered from the global disruption it caused.

Customer Service 507

Customer Service Customer Experience Social Media Innovation 507

Modern Restaurant Management

MAY 16, 2024

This article will walk you through a weekly restaurant SEO checklist that you can follow to improve sales in three months. ” You can find step-by-step instructions for setting up and maintaining your profile in this Google Business Profile article , but in general you should treat it like a social media site.

SEO 463

SEO Social Media Customer Service Events 463