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But fears that recovery will be stymied by employees who choose to remain out of work are unfounded, he adds: “The pace of recovery will absolutely be driven by the level of demand, not unemployment benefits.”. There will be a lot of shifting around,” she says.
If you are reading this article, you probably know that restaurants are facing turmoil as the most severe labor crisis ever experienced is hitting the industry. Dining rooms are reopening and with the promise of return to normalcy just a few days away, the unprecedented staffing shortage is dampening the hope of economic recovery.
In turn, it leaves more time and energy to focus on delighting guests with delicious food and new memorable dining experiences, be they in-house or off-premise. In addition, the marketplace also provides developers to easily build apps for restaurants to manage front of house (FOH) and back of house (BOH) operations.
This highlights the increasing consumer demand for convenience and the importance of offering delivery options for QSR operators. Higher guest checks for delivery: Guest checks for delivery have consistently been higher than other channels over the past three years.
However, we’re seeing some major shifts around menu creation, procurement, and dining habits of guests. A large percentage of these investments are driven by food service industry startups that help businesses streamline BoH operations to reduce food waste. The F&B industry grew in 2022… and it will keep growing in 2023.
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