ChowNow

APRIL 4, 2025

And in a world where one viral comment or ignored review can snowball, restaurant reputation management isnt just smartits essential. What is Online Reputation Management and Why Does it Matter? Its actively managing how your business is perceived across platforms like Google, Yelp, TripAdvisor, and social media.

Management 195

Management Management Social Media Online Ordering 195

ChowNow

JANUARY 23, 2025

In this article, youre going to learn five restaurant customer retention strategies that will not only keep your current regulars happy but will also help you grow your repeat customer base. Time Management: 80% of tasks completed often come from 20% of the effort. Marketing = tons of your money. Thats huge!

2025 195

2025 Loyalty Program Operations Email Marketing 195

ChowNow

JUNE 5, 2024

Since 98% of consumers read reviews to help inform their decisions , it’s crucial for restaurants to encourage satisfied customers to provide feedback and manage their online reputation effectively. Now, let’s walk through how your team should manage these reviews.

Email Marketing 394

Email Marketing Social Media Website Management Online Ordering 394

Modern Restaurant Management

SEPTEMBER 21, 2023

How to Optimize Your Website for Local SEO Here are some tips to optimize your website for local SEO: Include Location Information on Your Site : Make sure to include details like your restaurant's address, phone number, and operating hours. Verify your business to confirm that you are the owner or manager.

SEO 507

SEO Website Management Email Marketing Online Ordering 507

ChowNow

FEBRUARY 13, 2025

An inventory management system with automated restocking alerts keeps your stock levels in check. If customer retention is a priority consider a digital loyalty program or automated marketing tools. Most restaurants have either first-party ordering (your own website or app) or third-party platforms (like DoorDash or Uber Eats).

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

ChowNow

APRIL 4, 2025

This means customers place orders through your own website or appnot a third-party platform. Third-party ordering platforms, such as Uber Eats and DoorDash, manage the entire ordering process on your behalf. With first-party, customers place orders directly through your restaurants own website or branded mobile app.

Ordering 195

Ordering Online Ordering Mobile Ordering Customer Experience 195

ChowNow

MARCH 28, 2025

Its powering voice assistants, helping people write emails faster, and even suggesting what to watch or where to eat next. AI isnt about replacing peopleits about making everyday tasks faster, smarter, and easier to manage. Many inventory management systems now include AI-assisted forecasting. The short answer?

Front of House 195

Front of House Back of House Online Ordering Email Marketing 195

7 Shifts

OCTOBER 28, 2024

Knowing how to calculate and optimize your customer acquisition cost (CAC) can help you make smarter decisions about your marketing and advertising strategies. CAC lets you get a clearer view of how your marketing efforts impact your bottom line.

Loyalty Program 195

Loyalty Program Fast Casual Social Media Email Marketing 195

Social Hospitality: Restaurants

MARCH 27, 2020

As worldwide markets continue to feel the pain of COVID-19, companies of every size are suffering from the effects. This pandemic has forced most companies to reevaluate their financial plans and marketing strategies. This pandemic has forced most companies to reevaluate their financial plans and marketing strategies.

Hospitality 454

Hospitality Marketing Travel Hotels 454

The Rail

AUGUST 4, 2022

With global restaurant brands gobbling up more of the market, it has become extremely challenging for small restaurants to compete and gain loyal customers. Thankfully, email marketing for restaurants can help you pull in your target customers ! 3 Reasons You Should Consider Using Email Marketing for Your Restaurant.

Email Marketing 130

Email Marketing Marketing Online Ordering Loyalty Program 130

7 Shifts

AUGUST 18, 2024

You'll have late nights and have to work on weekends and public holidays The market is saturated with loads of competition. This document will outline your bar's concept, menu, marketing strategy, and financial projections. Sourcing the Right Equipment Your budget, target market, and concept will dictate your equipment needs.

Bar 370

Bar License Email Marketing Customer Service 370

Culinary Cues

AUGUST 31, 2024

Every marketer insists that a company have a clear mission statement that is designed to give direction to a company and clearly articulate to the customer and employee, what the company stands for. Ahh…the mission statement. Real Ingredients, real purpose, real flavor.” [] Show it everywhere – make it critical to your culture. Choose wisely.

Customer Service 412

Customer Service Social Media Customer Experience Reference 412

Modern Restaurant Management

DECEMBER 23, 2019

A portion of this article is included as a chapter in a new, 90+ page eBook – How to Start a Business from Scratch: Build a Successful Business and Turn Your Ideas Into Money. Who can blame you for wanting a small slice of such a big market? Grab your free copy here. Create strong social media relationships with customers.

Social Media 334

Social Media Customer Experience Customer Service Small Business 334

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Customers can also sign up on the website to receive email updates as new information is posted on the site. ” The BOHA! ” The BOHA!

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

EATER

JANUARY 11, 2022

While the FeedFeed does have a website where recipes are collected, the company is most prominent on social media — particularly Instagram — where it operates an account with 2 million followers, as well as the hashtags #feedfeed and #thefeedfeed, which appear under many food pictures on Instagram. But what does that actually mean?

Influencer 335

Influencer Social Media Employee Relations Website Management 335

ChowNow

JUNE 10, 2024

Running a restaurant is a balancing act of managing expenses and maximizing revenue. In this article, we’ll explore how to calculate your restaurant profit margin, what affects it, and practical strategies to improve it. Overhead Costs: Rent, utilities, and other fixed costs must be managed efficiently.

Online Ordering 195

Online Ordering Social Media Website Management Inventory 195

Social Hospitality: Restaurants

AUGUST 25, 2019

When it comes to digital marketing for restaurants , there are various avenues to explore. Streamline Reservations and Order Management Restaurant employees devote a lot of time to reservation management and customer orders. That changes when you use a conversational chatbot on the website, mobile app, or social media.

Social Media 253

Social Media Mobile Ordering Email Marketing Website Management 253

7 Shifts

JUNE 16, 2024

This is where being well-equipped with a fool-proof restaurant marketing plan comes in. After analyzing the latest industry trends, viral content, and successful campaigns, we have developed an all-in-one marketing guide to help you craft your strategy to attract new customers and keep your previous diners coming back.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

ChowNow

FEBRUARY 27, 2024

Effective restaurant marketing means reaching diners wherever they are. To gain more diners and drive more orders, restaurants need to optimize their mobile marketing and make it easier to order. What’s mobile marketing? Why mobile marketing for restaurants? In today’s world, that means their mobile devices.

Marketing 195

Marketing Mobile Ordering Email Marketing Online Ordering 195

Restaurant365

MARCH 4, 2022

This article was written by Katie Fairchild, Senior Vice President of Marketing at Restaurant365 and featured in Hospitality Technology. Don’t leave it to chance that search engines will automatically return your website when a search is conducted. Use localized keywords in the content on your website pages.

SEO 156

SEO Email Marketing Website Management Consumer Goods 156

The Rail

AUGUST 28, 2024

Managing this transition effectively is a must to ensure customer satisfaction and meet customer expectations. In this article, we will explore the key aspects that need to be taken into account to maintain and even increase customer loyalty when relocating a restaurant. Her passion is to help businesses grow through marketing.

Loyalty Program 219

Loyalty Program Customer Service Social Media Customer Experience 219

7 Shifts

MARCH 27, 2020

Read through our article on how to pivot your restaurant to takeout & delivery to see if leveraging these revenue channels is an option for your business. Manage expectations by creating a timeline for updates. Manage your 7shifts account Reach out to 7shifts Support to request a temporary hold.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

7 Shifts

FEBRUARY 22, 2021

Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. Instead, customers can get information about promos, discounts and even make a purchase through the loyalty program app or website. There’s no need to punch a physical card or process the receipt.

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

Restaurant Engine

APRIL 9, 2025

This is why its essential to manage your restaurants online reviews effectively. In this article, we look at managing your online reviews and how to turn feedback into positive outcomes. Regularly monitor reviews: Set up alerts or use reputation management tools to stay informed when new reviews are posted.

Management 52

Management Management Website Management Email Marketing 52

Social Hospitality: Restaurants

JULY 5, 2019

Digital marketing has revolutionized the marketing landscape, especially for restaurants. Even if your restaurant is well established, you have to keep up with current marketing trends in order to remain competitive. Are you marketing your restaurant in the right way? Are you marketing to the right people.

Marketing 170

Marketing Social Media Loyalty Program Email Marketing 170

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

7 Shifts

MARCH 10, 2022

Restaurant technology has revolutionized the way that restaurants are managed - replacing arduous and tedious task management with efficiency, automation, and clarity. In 2022, there aren't many areas in restaurant management that can't be made better with technology. Top Restaurant Management Apps. Try 7shifts for Free.

Management 195

Management Management Operations Point of Sale 195

EATER

SEPTEMBER 10, 2020

After the pandemic began, they shifted production from gallon bags to jars, and set their website up for online sales. That’s one of the things they’re doing, and then they’re also selling at farmers’ markets or doing catering.”. In December, Ryland had pitched Naija Buka to PCC Community Markets , a Seattle-based co-op.

Food 240

Food Catering Small Business Retail 240

MBB Hospitality

DECEMBER 22, 2024

This article explores how online ordering is advancing and highlights the key concerns for businesses aiming to stay competitive. According to a report by Statista , the online food delivery market in the U.S. Operational Complexity Managing online orders alongside in-house dining requires efficient workflows and staff training.

Online Ordering 52

Online Ordering Ordering Front of House Customer Service 52

Restaurant Engine

FEBRUARY 22, 2023

Update your content regularly to encourage repeat website visits. According to experts, nearly 80% of people will visit a restaurant’s website before dining in or taking out food. This is one of the many reasons your website is the centerpiece of your marketing efforts. Make sure this isn’t yours.

Website Management 110

Website Management Social Media SEO Email Marketing 110

Perfect Daily Grind

APRIL 4, 2023

It’s fair to say that many specialty coffee brands base their marketing strategies around the idea that coffee consumers want to be more connected to farmers. You may also like our article on why more producers don’t market their own coffee. Kosta Kallivrousis is the Sales Manager at Algrano in the US.

Consumer Goods 144

Consumer Goods Sustainability Email Marketing Café 144

Perfect Daily Grind

APRIL 3, 2022

You might also like our article on storing small quantities of green coffee. Mike Mamo is the Managing Director of Addis Exporter in Ethiopia, and the owner of the Telila washing station in Ethiopia’s Jimma region. As people increasingly tried to replicate café-quality beverages at home, ecommerce boomed in the home coffee market.

Online Ordering 199

Online Ordering Article Food Order Food Safety 199

Restaurant Engine

JANUARY 25, 2023

A website developer can help you take your website to the next level. Wondering if you need to redesign your website? Starting a restaurant and need to create a website? Either way, you need a website developer to help you with one of the most important marketing tools for your website.

Website Management 111

Website Management Hiring Online Ordering Mobile Ordering 111

Sling

OCTOBER 25, 2024

In this article, well kick things off by taking a closer look at all the benefits a work schedule app can provide and what features to look for. As you focus on improving other aspects of your business, like marketing or customer experience, youre likely to see a boost in your bottom line. Thats pretty hard to argue with, right?

2025 142

2025 Email Marketing Employee Relations Communication 142

Restaurant Engine

DECEMBER 9, 2020

In this article, we look at how to tell if you should start catering. The most important thing to consider is whether or not you have the resources to manage the added work. Things to think about include: Who will manage the catering operations? Hire a catering manager. Market your catering business. tweet this).

Catering 113

Catering Website Management Seasonal Menu Food Supply 113

The Restaurant Times

JULY 13, 2020

This article discusses how restaurant operators can capture customer data, and use it to their advantage. . With this data in hand, they can better manage the restaurant inventory, avoid food wastage, and decide which menu items to promote. Make Your Websites And E-mailers Interactive.

Loyalty Program 90

Loyalty Program Email Marketing Online Ordering Social Media 90

The Restaurant Times

FEBRUARY 16, 2021

The restaurant technology trends mentioned in this article will help restaurants to stay competitive and be able to better align better with any unforeseen changes or upcoming trends in the year 2021. . Marketing Automation . In the restaurant industry, marketing has become automated, analytical, and more data-driven.

Technology 98

Technology Mobile Ordering Online Ordering Cash Management 98