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Hiring? Ask These Interview Questions to Spot Versatile Restaurant Talent

Modern Restaurant Management

In this article, I’ll share those tips so you can hire people who will excel in the role and not only fill it. ” Evaluating Empathy Memorable customer service hinges on empathy, which requires relating to a customer’s needs and feelings, even when emotions run high. How did you approach the situation to ensure a positive outcome?”

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Safety First: Welcoming Restaurant Employees Back

Modern Restaurant Management

As the fight against COVID-19 continues, more of those same restaurants have started considering—and even implementing—new plans for welcoming employees and customers back for in-person dining. Unexpected downtime, when paired with a swift return to work, can present new risks to restaurant employees.

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THE IMPORTANT THINGS I LEARNED IN THE KITCHEN

Culinary Cues

Fifteen minutes early is not just being present its being ready to make a difference. [] IF YOU CAN LEAN YOU CAN CLEAN Yes, time is money, and the original intent of this often-used statement may relate to the cost of labor, but most importantly it relates to how you approach life.

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The Cost of B-ing Good

Modern Restaurant Management

Read any article enumerating the current or emerging trends in restaurants and retail and you will see ideas of health and wellness, environmental sustainability, and brand authenticity coming to the fore. ” Additionally, you will speak to or put in place written policies around employee and manager expectations and a code of ethics.

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CARPE DIEM, COOKS

Culinary Cues

Every restaurant and food related business is crying the same blues: “Where are the great employees?” The needs run the entire gamut: cooks, bakers, chefs, managers, bartenders, servers, caterers, and even business partners…the shortages and the opportunities are EVERYWHERE.

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Post-Pandemic Insurance Liability Considerations All Restaurant Owners Should Be Aware Of

Modern Restaurant Management

Without a direct physical loss due to a covered peril, property programs will not provide protection for business interruption-related loss. The burden has been on Insureds to “prove” that employees and/or third parties (i.e., How Insurance Policies React.

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JUST DON’T KNOW OR JUST DON’T CARE

Culinary Cues

This disease is highly contagious without concern for age, gender, socio-economic status, education level, or factors related to a person’s focus on a healthy lifestyle. YOUR EMPLOYEES ARE YOUR GREATEST ASSET OR YOUR MOST SIGNIFICANT LIABILITY. So, you must train and then trust your employees to represent your best effort.