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Hiring? Ask These Interview Questions to Spot Versatile Restaurant Talent

Modern Restaurant Management

In this article, I’ll share those tips so you can hire people who will excel in the role and not only fill it. ” Evaluating Empathy Memorable customer service hinges on empathy, which requires relating to a customer’s needs and feelings, even when emotions run high. How did you approach the situation to ensure a positive outcome?”

Hiring 419
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THE IMPORTANT THINGS I LEARNED IN THE KITCHEN

Culinary Cues

Fifteen minutes early is not just being present its being ready to make a difference. [] IF YOU CAN LEAN YOU CAN CLEAN Yes, time is money, and the original intent of this often-used statement may relate to the cost of labor, but most importantly it relates to how you approach life.

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Safety First: Welcoming Restaurant Employees Back

Modern Restaurant Management

As the fight against COVID-19 continues, more of those same restaurants have started considering—and even implementing—new plans for welcoming employees and customers back for in-person dining. Unexpected downtime, when paired with a swift return to work, can present new risks to restaurant employees.

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CARPE DIEM, COOKS

Culinary Cues

Every restaurant and food related business is crying the same blues: “Where are the great employees?” The needs run the entire gamut: cooks, bakers, chefs, managers, bartenders, servers, caterers, and even business partners…the shortages and the opportunities are EVERYWHERE.

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IT’S THE KITCHEN PEOPLE I MISS

Culinary Cues

It may be the skill or reputation of the chef that gives public relations power to a restaurant, but it is the cohesive nature of a team where each person contributes in their own way to the uniqueness of the operation and thus, creating its brand and how dining experiences come to life.

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JUST DON’T KNOW OR JUST DON’T CARE

Culinary Cues

This disease is highly contagious without concern for age, gender, socio-economic status, education level, or factors related to a person’s focus on a healthy lifestyle. YOUR EMPLOYEES ARE YOUR GREATEST ASSET OR YOUR MOST SIGNIFICANT LIABILITY. So, you must train and then trust your employees to represent your best effort.

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The Cost of B-ing Good

Modern Restaurant Management

Read any article enumerating the current or emerging trends in restaurants and retail and you will see ideas of health and wellness, environmental sustainability, and brand authenticity coming to the fore. ” Additionally, you will speak to or put in place written policies around employee and manager expectations and a code of ethics.