Culinary Cues

JULY 31, 2023

A few years back, I posted an article about the UNWRITTEN RULES of the kitchen. The article was my first to go viral allowing me to realize that so many chefs and cooks were looking for a structure that defines what it means to be a professional. Anyway – use as you see fit. There needs to be a symbiotic relationship between the two.

Kitchen Safety 330

Kitchen Safety Back of House Front of House Food Safety 330

Culinary Cues

JULY 19, 2022

You must teach and train the fundamentals, the processes, the flavor profiles, and the history behind cooking a certain way. Provide reading materials or links to articles that will reinforce what you say – it is important! [] SHOW (TRAIN): Very few things in life will sink in and become innate unless they are practiced.

Training 376

Training Presentation Employee Relations Article 376

Culinary Cues

DECEMBER 30, 2022

Okay, so there are certainly employers out there who probably don’t deserve good employees, and, in those situations, I can understand some level of discontent, but not to the extreme of stating that being a cook is a dead end. The only time when pay is strictly related to the job title is when you only give back what is expected.

Workshop 369

Workshop Article Uniforms Take-out 369

Modern Restaurant Management

JUNE 25, 2020

As the fight against COVID-19 continues, more of those same restaurants have started considering—and even implementing—new plans for welcoming employees and customers back for in-person dining. Unexpected downtime, when paired with a swift return to work, can present new risks to restaurant employees.

Employee Relations 218

Employee Relations Customer Experience Communication Training 218

Culinary Cues

SEPTEMBER 27, 2023

Why do we remember this line and what significance might it imply in relation to work in a kitchen? We all experience this throughout our time on this planet – so that one line is relatable – it represents each of us. Just like athletes – cooks need conditioning.

Employee Relations 393

Employee Relations Training Fine Dining Communication 393

Culinary Cues

OCTOBER 23, 2019

This article stems from a recent experience in a hotel where I was staying. The bar was fully set, there were two employees on duty, the ice was in the bin, and the cocktail napkins were fanned on the bar top. Thus the following article: There is a slow moving virus that has been creeping through the workforce for some time now.

Hospitality 209

Hospitality Employee Relations Cash Management Training 209

Sling

FEBRUARY 10, 2021

It’s a way for your employees to connect with your customers, forge customer loyalty, and make a good name for your business — all while bringing in more revenue for your bottom line. In addition, when an employee performs suggestive selling correctly, the customer feels like your business really cares. What Is Suggestive Selling?

Training 78

Training Employee Relations Customer Experience Customer Service 78

Social Hospitality

MAY 18, 2020

Making special offers is one of the classic hospitality training tips that works for any type of business. Organize a wine tasting event, or anything related to local products. The employees who work in the background are also important. The employees who work in the background are also important.

Hospitality 195

Hospitality Marketing Social Media Hotels 195

Sling

MARCH 26, 2022

Employee retention should be high on every manager’s priority list. If it’s not, you run the risk of your best employees leaving for greener pastures. But an employee leaving doesn’t just impact you, the manager. And then there’s the inevitable effect all that stress has on employee productivity and engagement.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

Sling

DECEMBER 19, 2020

Once considered a supplement to the standard training program, virtual training is now the preferred — and sometimes only — option for managers and owners who want to improve their team’s skills. Virtual Training 101. Not all virtual training software is created equal. 4) Prepare Your Virtual Training Presentation.

Training 78

Training Management Management Employee Relations 78

7 Shifts

SEPTEMBER 25, 2019

Restaurant owners are placing more importance and effort than ever on making sure employees are engaged and fulfilled, and that toxic work cultures are stamped out before they can thrive. Read on to learn more about effective restaurant kitchen management tactics you can use to ensure your employees feel supported, safe, and engaged.

Back of House 276

Back of House Management Management BOH 276

The Restaurant Times

NOVEMBER 10, 2020

Therefore, the importance of training and a comprehensive restaurant staff training manual cannot be understated. A high standard of service can only be set through defining and following prescribed guidelines rigorously, which can be achieved with a staff training manual. How To Write A Restaurant Staff Training Manual?

Training 52

Training Front of House Employee Relations Back of House 52

Modern Restaurant Management

NOVEMBER 2, 2023

Having written over 300 articles for national trade magazines, I am often asked about industry-related topics. Training and education are imperative. Many restaurant owners don't understand the importance of personal hygiene for employees. As time passes by, the relevance of my stories will only grow stronger.

Kitchen Safety 189

Kitchen Safety Food Safety Allergens Employee Relations 189

Modern Restaurant Management

MAY 8, 2020

Although one size does not fit all, this article provides tips to consider as you plan ahead and ultimately re-open your restaurant. Once you have created the plan, implementation and training is paramount. Employees should be advised not to come to work if ill, particularly when exhibiting COVID-19 symptoms.

Restaurant Law 224

Restaurant Law Employee Relations Insurance Equipment 224

7 Shifts

DECEMBER 8, 2020

There is a way—and it’s through creating employee contests. Engaged employees are also less likely to turnover. 47% of restaurants were negatively affected by employee turnover in 2019, with less than a third of restaurateurs reporting that turnover had no impact on their business. for some of their favorites.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

ChowNow

JULY 31, 2024

The Pre-Shift Restaurant Server Game Every GM Should Play to Increase Restaurant Sales One of my favorite games to increase sales is one I learned over fifteen years ago from one of my employees. We were working on additional add-ons at a sandwich shop, but we didn’t want to just focus on specific items.

Management 78

Management Management Cash Management Back of House 78

Social Hospitality

MAY 18, 2020

Making special offers is one of the classic hospitality training tips that works for any type of business. Organize a wine tasting event, or anything related to local products. Provide Career Growth Opportunities for the Best Employees. The employees who work in the background are also important.

Hospitality 309

Hospitality Marketing Social Media Hotels 309

Sling

JANUARY 21, 2024

Want to improve productivity, employee satisfaction, recordkeeping, and payroll all in one fell swoop? Streamline your employee clock-in/clock-out process. In this article, we discuss some of the best ways to make your business’s time tracking-program more efficient and effective for everyone involved.

Management 78

Management Management Employee Relations Training 78

Sling

OCTOBER 9, 2020

In this article, the management experts at Sling discuss the question, “What does human resources do?” An effective human resources department uses strategic planning to analyze the performance of each employee, team, and department and how they’re working together with the other parts of the business. What Does Human Resources Do?

Management 78

Management Management Employee Relations Recruiting 78

Goliath Consulting

JULY 28, 2020

Social distancing has radically changed the way restaurants work, causing a spike in delivery and take-out orders, and employees are taking on different responsibilities to fit these new roles in the workplace (2). Conflict Resolution (Guest Relations). COVID-19 is redefining jobs (1).

Leadership 139

Leadership Employee Relations Front of House Communication 139

Sling

MAY 24, 2023

Every restaurant should have an employee handbook. It’s a way to define the working relationship between employer and employee. Should some problem arise, the employee can’t use, “They never told me that,” as a defense because it’s written down in the employee handbook.

Employee Relations 88

Employee Relations Restaurant Law Information Back of House 88

Sling

AUGUST 31, 2020

In this article, the management experts at Sling discuss the essential human resources functions your business needs to stay at the head of the pack. human resource planning ) is the ongoing process of planning ahead to optimize and maximize your business’s most valuable asset — high-quality employees. 1) Workforce Planning.

Employee Relations 78

Employee Relations Hiring Loyalty Program Article 78

Modern Restaurant Management

JUNE 17, 2020

This article addresses some of the most common concerns arising out of the COVID-19 pandemic, from the perspective of an employment lawyer and a restaurateur. Inform them of the training you have provided to your staff on these measures. Let the public see that you care about their safety and that of your employees.

Employee Relations 197

Employee Relations Food Safety Small Business Government 197

Cheetah

JUNE 14, 2021

If you are reading this article, you probably know that restaurants are facing turmoil as the most severe labor crisis ever experienced is hitting the industry. Small to medium sized restaurants that are already cutting it close are cross-training or finding creative ways to make do with whatever staff they have left.

BOH 148

BOH Back of House Front of House Employee Relations 148

Modern Restaurant Management

JUNE 28, 2021

In my last article I talked about how busy our restaurants will be. Training, Training, Training … Making Current Staff and Managers Better. Recommendation : Staff it with an employee or be prepared to work the station if you are the owner. Because of COVID, customers notice everything related to sanitation.

Customer Service 186

Customer Service Reservations Specials Training 186

Sling

MAY 14, 2022

A strong employee value proposition can do many things for your business: attract high-potential employees, help retain high-performing team members, set you apart from your competition, and much more. How can an employee value proposition do so much? Employee value proposition defined. 2) Employee benefits.

Management 78

Management Management Employee Relations Insurance 78

Cheetah

OCTOBER 18, 2021

This affects your reputation as an employee, which in turn affects employee retention and your bottom line. Here are our top tips for supporting your employees in dealing with frustrated patrons and standing up to unruly customers. 5 Tips for Reducing Diner Tension & Increasing Employee Retention.

Employee Relations 146

Employee Relations Back of House Food Supply Customer Service 146

Sling

NOVEMBER 18, 2020

Every business needs time clock rules for hourly employees. In this article, the workforce management experts at Sling tell you everything you need to know about time clock rules for hourly employees so you can keep your team happy, satisfy all federal government mandates, and streamline the time-tracking and payroll processes.

Management 78

Management Management Employee Relations Mobile Ordering 78

Open for Business

FEBRUARY 29, 2024

The information provided in this article does not, and is not intended to, constitute legal or financial advice; instead, all content is for general informational purposes only. Information in this article is presented “as-is” and may not constitute the most up-to-date information.

License 78

License Certification Kitchen Safety Food Safety 78

Sling

MARCH 15, 2024

Your business is anything but static, and managing employees when your company is changing and growing can be tricky. In this article, we’ll tell you what workforce forecasting is and how it benefits your company. You’re basically looking down the pipeline and determining the right number and type of employees needed to do the job.

Management 78

Management Management Employee Relations Recruiting 78

Apicbase

AUGUST 29, 2024

In this article, we explore the benefits of centralising inventory, optimising menu design, standardising staff training, and more. This holistic approach enhances operational efficiency and supports staff training and development, ultimately leading to a better customer experience and improved financial performance.

Beverage 52

Beverage Operations Management Management 52

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Employee Relations 206

Employee Relations Healthcare Online Ordering Customer Service 206

Modern Restaurant Management

AUGUST 25, 2020

In this article, we discuss how restaurant design is changing as a result of the COVID-19 pandemic and highlight how we must rethink the consumer-facing footprint to make the restaurant experience more sustainable and bolster consumer confidence. Studies have shown that better IAQ relates to reduce risk of airborne viruses such as COVID-19.

Design 212

Design Guest Recovery Consumer Goods Fine Dining 212

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. The same goes for providing career advice and training. Is it fair towards customers?

Customer Experience 148

Customer Experience Front of House Fine Dining Customer Service 148

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. The same goes for providing career advice and training. Is it fair towards customers?

Customer Experience 148

Customer Experience Front of House Fine Dining Customer Service 148

7 Shifts

JUNE 16, 2024

Show genuine care for your staff What better way to reach new customers than by being referred to as a business that genuinely cares for all its employees? You need to consider where to park it (as you cannot just park anywhere you want), what menu items you will offer, and the number of employees you will assign to each truck.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

7 Shifts

JULY 24, 2020

Topics: Hospitality; hiring and training staff; building workplace culture. ?? By championing Enlightened Hospitality and hiring a team of 51 percenters, you’ll improve the customer experience and employee satisfaction—which will lead to more repeat business and reduced staff turnover. Published: 2009 ?? Author: Danny Meyer ??

Book 370

Book Management Management Restaurant Law 370