Modern Restaurant Management

AUGUST 25, 2020

In this article, we discuss how restaurant design is changing as a result of the COVID-19 pandemic and highlight how we must rethink the consumer-facing footprint to make the restaurant experience more sustainable and bolster consumer confidence. Studies have shown that better IAQ relates to reduce risk of airborne viruses such as COVID-19.

Design 531

Design Guest Recovery Consumer Goods Fine Dining 531

Culinary Cues

SEPTEMBER 14, 2023

Yes, I am talking about your corner restaurant and the employees who work there. TARDINESS OR NO SHOW: If dependability issues slip out of control and an employee is constantly late and has a record of not showing up when expected or scheduled, then it’s time to pay attention. It may or may not be work related, but it does impact work.

Employee Relations 449

Employee Relations Training Take-out Fine Dining 449

Culinary Cues

APRIL 10, 2023

To those operators who do things right, who care for their employees, who seek their input and value it, and who work hard to pay a fair wage, show empathy, and understand that the happy employee is the key to success – these perceptions and beliefs are a real dis-service.

Employee Relations 522

Employee Relations Restaurant Law Waste Article 522

Culinary Cues

APRIL 30, 2023

Paying employees, a respectable wage, seems like a commonsense approach, but it does not guarantee success. What you do with the level of quality invested in is far more important and relates directly to the culture and the system developed. “Is The same applies to any business, in this case – a restaurant. Is it worth it!

Employee Relations 503

Employee Relations Sports Pricing Hiring 503

Modern Restaurant Management

JUNE 28, 2021

In my last article I talked about how busy our restaurants will be. Training, Training, Training … Making Current Staff and Managers Better. Recommendation : Staff it with an employee or be prepared to work the station if you are the owner. Because of COVID, customers notice everything related to sanitation.

Customer Service 465

Customer Service Reservations Specials Training 465

Goliath Consulting

JULY 28, 2020

Social distancing has radically changed the way restaurants work, causing a spike in delivery and take-out orders, and employees are taking on different responsibilities to fit these new roles in the workplace (2). Conflict Resolution (Guest Relations). COVID-19 is redefining jobs (1).

Leadership 348

Leadership Employee Relations Front of House Communication 348

Culinary Cues

JULY 31, 2023

A few years back, I posted an article about the UNWRITTEN RULES of the kitchen. The article was my first to go viral allowing me to realize that so many chefs and cooks were looking for a structure that defines what it means to be a professional. Anyway – use as you see fit. There needs to be a symbiotic relationship between the two.

Kitchen Safety 412

Kitchen Safety Back of House Front of House Food Safety 412

Culinary Cues

JULY 19, 2022

You must teach and train the fundamentals, the processes, the flavor profiles, and the history behind cooking a certain way. Provide reading materials or links to articles that will reinforce what you say – it is important! [] SHOW (TRAIN): Very few things in life will sink in and become innate unless they are practiced.

Training 447

Training Presentation Employee Relations Article 447

EATER

JANUARY 11, 2022

But according to a lawsuit filed on January 4 in the Eastern District of New York, and related reporting by the Washington Post , things might not be all glitzy food pics and cutesy hashtags at the FeedFeed. Husband and wife Dan and Julie Resnick founded the company while living in the Hamptons in 2013.

Influencer 335

Influencer Social Media Employee Relations Website Management 335

7 Shifts

DECEMBER 8, 2020

There is a way—and it’s through creating employee contests. Engaged employees are also less likely to turnover. 47% of restaurants were negatively affected by employee turnover in 2019, with less than a third of restaurateurs reporting that turnover had no impact on their business. for some of their favorites.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

7 Shifts

SEPTEMBER 25, 2019

Restaurant owners are placing more importance and effort than ever on making sure employees are engaged and fulfilled, and that toxic work cultures are stamped out before they can thrive. Read on to learn more about effective restaurant kitchen management tactics you can use to ensure your employees feel supported, safe, and engaged.

Back of House 276

Back of House Management Management BOH 276

Culinary Cues

SEPTEMBER 27, 2023

Why do we remember this line and what significance might it imply in relation to work in a kitchen? We all experience this throughout our time on this planet – so that one line is relatable – it represents each of us. Just like athletes – cooks need conditioning.

Employee Relations 450

Employee Relations Training Fine Dining Communication 450

Social Hospitality: Restaurants

MAY 18, 2020

Making special offers is one of the classic hospitality training tips that works for any type of business. Organize a wine tasting event, or anything related to local products. Provide Career Growth Opportunities for the Best Employees. The employees who work in the background are also important.

Hospitality 309

Hospitality Marketing Social Media Hotels 309

Modern Restaurant Management

JUNE 28, 2021

The law assesses “noticeable intoxication” from the viewpoint of employee who served the last drink when the employee served the last drink. The answer is largely the same as before: employees serving alcoholic beverages to-go must be wary of their customers’ level of intoxication and do their best to not overserve.

Employee Relations 329

Employee Relations Restaurant Law Customer Service Food Order 329

Social Hospitality: Restaurants

MAY 18, 2020

Making special offers is one of the classic hospitality training tips that works for any type of business. Organize a wine tasting event, or anything related to local products. The employees who work in the background are also important. The employees who work in the background are also important.

Hospitality 195

Hospitality Marketing Social Media Hotels 195

7 Shifts

JULY 24, 2020

Topics: Hospitality; hiring and training staff; building workplace culture. ?? By championing Enlightened Hospitality and hiring a team of 51 percenters, you’ll improve the customer experience and employee satisfaction—which will lead to more repeat business and reduced staff turnover. Published: 2009 ?? Author: Danny Meyer ??

Book 370

Book Management Management Restaurant Law 370

7 Shifts

MARCH 27, 2020

Read through our article on how to pivot your restaurant to takeout & delivery to see if leveraging these revenue channels is an option for your business. Can you give dine-in related employees other tasks to do that will benefit your business and ensure that they don’t lose their income? Here’s how to do that thoroughly.to

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

EATER

APRIL 21, 2022

But, for Wyman, who spoke to former Toll House employees as well as Wakefield’s daughter while researching The Great American Chocolate Chip Cookie Book , those kinds of slapdash accidents just don’t fit with Wakefield’s reputation for efficiency, attention to detail, and immaculate customer service. They ran a tight ship,” Wyman says.

Back of House 261

Back of House Point of Sale Employee Relations Take-out 261

ChowNow

JULY 31, 2024

The Pre-Shift Restaurant Server Game Every GM Should Play to Increase Restaurant Sales One of my favorite games to increase sales is one I learned over fifteen years ago from one of my employees. We were working on additional add-ons at a sandwich shop, but we didn’t want to just focus on specific items.

Management 195

Management Management Cash Management Back of House 195

Modern Restaurant Management

AUGUST 5, 2020

Ervin Cohen & Jessup launched a Food, Beverage and Hospitality practice to more efficiently advise industry-related clients to recover from the devastating financial and logistical impacts of the coronavirus pandemic and beyond. Delightree app can also streamline employee onboarding. ” Onosys and ItsaCheckmate Partner.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Sling

MARCH 26, 2022

Employee retention should be high on every manager’s priority list. If it’s not, you run the risk of your best employees leaving for greener pastures. But an employee leaving doesn’t just impact you, the manager. And then there’s the inevitable effect all that stress has on employee productivity and engagement.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

Modern Restaurant Management

JULY 30, 2021

It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Cheetah

JUNE 14, 2021

If you are reading this article, you probably know that restaurants are facing turmoil as the most severe labor crisis ever experienced is hitting the industry. Small to medium sized restaurants that are already cutting it close are cross-training or finding creative ways to make do with whatever staff they have left.

BOH 148

BOH Back of House Front of House Employee Relations 148

Sling

FEBRUARY 10, 2021

It’s a way for your employees to connect with your customers, forge customer loyalty, and make a good name for your business — all while bringing in more revenue for your bottom line. In addition, when an employee performs suggestive selling correctly, the customer feels like your business really cares. What Is Suggestive Selling?

Training 78

Training Employee Relations Customer Experience Customer Service 78

Sling

OCTOBER 20, 2024

In this article, we’ll explain some of the most common types of work schedules so you can find the one that best suits your business and your employees. It all depends on the needs of your business and the availability of your employees. But the management experts at Sling are here to help. to 5 p.m.).

Management 148

Management Management Employee Relations Hiring 148

Cheetah

OCTOBER 18, 2021

This affects your reputation as an employee, which in turn affects employee retention and your bottom line. Here are our top tips for supporting your employees in dealing with frustrated patrons and standing up to unruly customers. 5 Tips for Reducing Diner Tension & Increasing Employee Retention.

Employee Relations 146

Employee Relations Back of House Food Supply Customer Service 146

Perfect Daily Grind

NOVEMBER 12, 2019

In most cases, you’ll be able to resolve issues and maintain discipline through effective management and training. . All it takes is one employee to negatively impact your café’s smooth running system. All it takes is one employee to negatively impact your café’s smooth running system. Credit: Academia do Café. Underperformance.

Café 131

Café Management Management Employee Relations 131

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. The same goes for providing career advice and training. Is it fair towards customers?

Customer Experience 148

Customer Experience Front of House Customer Service Fine Dining 148

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. The same goes for providing career advice and training. Is it fair towards customers?

Customer Experience 148

Customer Experience Front of House Customer Service Fine Dining 148

Hot Schedules

FEBRUARY 12, 2021

If an employee doesn’t get adequately compensated for hours worked, it may have an adverse effect on how they feel about your business — especially if it’s a recurring issue. That affects things like employee satisfaction, customer sentiment, and even your bottom line. Misclassifying Employees. b3lineicon|b3icon-user-question|?|User

Employee Relations 147

Employee Relations Retail Small Business Hospitality 147

Perfect Daily Grind

AUGUST 18, 2019

Demotivated employees, sloppy work, and resignations from your best team members: all things that can make a coffee shop unprofitable. But as a start-up or even an established coffee shop, how can you plan for good employee attitudes and high retention rates? And all of them can be caused by a negative work culture. .

Café 104

Café Seminar Employee Relations Communication 104

Sling

AUGUST 16, 2024

Tracking employee hours with timesheet software is an essential activity for most businesses. In this article, we discuss some of the best things you can do to get the most out of your timesheet software. In this article, we discuss some of the best things you can do to get the most out of your timesheet software.

Employee Relations 78

Employee Relations Training Article Management 78

Sling

OCTOBER 9, 2020

In this article, the management experts at Sling discuss the question, “What does human resources do?” An effective human resources department uses strategic planning to analyze the performance of each employee, team, and department and how they’re working together with the other parts of the business. What Does Human Resources Do?

Management 78

Management Management Employee Relations Recruiting 78

Sling

DECEMBER 19, 2020

Once considered a supplement to the standard training program, virtual training is now the preferred — and sometimes only — option for managers and owners who want to improve their team’s skills. Virtual Training 101. Not all virtual training software is created equal. 4) Prepare Your Virtual Training Presentation.

Training 78

Training Management Management Employee Relations 78

Sling

AUGUST 31, 2020

In this article, the management experts at Sling discuss the essential human resources functions your business needs to stay at the head of the pack. human resource planning ) is the ongoing process of planning ahead to optimize and maximize your business’s most valuable asset — high-quality employees. 1) Workforce Planning.

Employee Relations 78

Employee Relations Hiring Article Loyalty Program 78

The Restaurant Times

NOVEMBER 10, 2020

Therefore, the importance of training and a comprehensive restaurant staff training manual cannot be understated. A high standard of service can only be set through defining and following prescribed guidelines rigorously, which can be achieved with a staff training manual. How To Write A Restaurant Staff Training Manual?

Training 52

Training Front of House Employee Relations Back of House 52