ChowNow

MARCH 28, 2025

With rapid advances happening across various industries, including the food industry, you might be wondering: What does AI have to do with running my restaurant? It allows AI to understand and respond to human language, which is how virtual assistants can answer customer questions or take online orders. The short answer?

Front of House 195

Front of House Back of House Online Ordering Email Marketing 195

ChowNow

FEBRUARY 13, 2025

Is online ordering inefficient? Do you lose money due to food waste? Experiencing over-ordering or last-minute shortages? Experiencing over-ordering or last-minute shortages? An inventory management system with automated restocking alerts keeps your stock levels in check. Are labor costs too high? Set clear goals.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

Modern Restaurant Management

MAY 10, 2022

Why should you and your staff spend hours counting inventory, auditing invoices, and combing through contracts? Nobody has time for that when there is a crowded dining room, to-go orders flying out the window and customers complaining about their favorite menu items going up in price. Take food cost management for instance.

Supplies 493

Supplies Food Supply Audits Inventory 493

7 Shifts

OCTOBER 28, 2024

A bar is a profitable business option if you’re looking to enter the food industry. In this article: How to calculate your profit margin for your bar What is the average profit margin for bars? Start by tracking all the income your bar generates, including sales from drinks, food, and any additional services.

Point of Sale 195

Point of Sale Merchandise Seasonal Menu Bar 195

Modern Restaurant Management

OCTOBER 7, 2024

In almost every conversation I have with other industry professionals, someone will say “before COVID… ” or “since COVID… ” As a matter of fact, in many of my articles I make the same comparison. Controlling food waste is a hot topic in the industry as well. This is a trend I hope will go away.

2025 474

2025 Loyalty Program Waste Compost 474

Culinary Cues

NOVEMBER 2, 2024

It was one of those rare moments at the end of service, nothing pressing on your desk, menus were done, inventories posted, schedules made, and another service in the hopper. The last orders were in the pass and the line team was breaking down their mise en place and beginning to strip and clean their stations.

Coaching 407

Coaching Take-out Food Order Inventory 407

7 Shifts

NOVEMBER 15, 2024

They play a big role in overseeing your inventory and attending to customer complaints. In this article: How do you handle inventory management to keep the bar always adequately stocked? In this article: How do you handle inventory management to keep the bar always adequately stocked? Moreover, customers are 1.78

Bar 195

Bar Management Management Hiring 195

Modern Restaurant Management

DECEMBER 12, 2023

From softwares like ChatGPT to self-driving cars like the Tesla Model 3, AI and automation are making remarkable strides In the restaurant industry, these solutions are streamlining various aspects, including inventory management, contactless ordering, customer behavior analysis, and more.

Customer Service 507

Customer Service Customer Experience Social Media Innovation 507

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Who makes the magic happen? Cashiers, cooks, and other QSR crew members.

Food 474

Food Food Safety Front of House Fast Casual 474

Goliath Consulting

JUNE 15, 2021

Since the start of the pandemic, safety measures such as social distancing, lockdowns and mask-wearing have completely changed our understanding of how consumers spend on food. Meanwhile, sales at cafes, fast-food restaurants, coffee shops, and casual-dining establishments fell by 27 percent. Inventory Estimates.

Supplies 414

Supplies Food Supply Front of House Fast Casual 414

ChowNow

APRIL 15, 2025

One of operators most difficult challenges is balancing restaurant operating costs without compromising the food, service, and customer experience that makes your restaurant unique. If youre pushing out more orders, getting more ingredients, and staffing more servers, these costs will reflect that.

Operations 195

Operations Online Ordering Customer Service Customer Experience 195

ChowNow

MARCH 7, 2025

Every online order, email sign up, and reward program interaction generates valuable insightsbut if that data just sits there, youre missing a major opportunity. Think about it: What if you could automatically send a special offer to a customer who hasnt ordered in a while? Or adjust your staffing schedule based on peak ordering times?

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

The Rail

DECEMBER 2, 2024

Have you noticed how food delivery apps are becoming essential in attracting and retaining diners? In this article, we’ll show you exactly how to create a food delivery app tailored to your restaurant’s needs, while staying competitive in a booming industry. The global online food delivery market size was valued at USD 221.65

Delivery 147

Delivery Food Loyalty Program Food Order 147

Modern Restaurant Management

DECEMBER 28, 2021

From full service to fast-casual to legacy fast-food brands, the one constant was disruption. Many brands were able to turn a profit from the lockdowns and social distancing orders by shifting operations toward drive-thru, delivery, pick-up, and curbside models. are the fast-casual franchise model of the future.

Franchise 492

Franchise Franchising 2022 Fast Casual 492

ChowNow

FEBRUARY 11, 2020

If you’ve taken a look at Grubhub’s app lately, you may have noticed an immense amount of new restaurants available for online ordering. After all, the delivery giant more than doubled what they call their “restaurant inventory” in the past quarter. What are the prices for a Grubhub order from a non-partnered restaurant? .

Pricing 397

Pricing Online Ordering Customer Experience Social Media 397

7 Shifts

JUNE 4, 2021

In this article, we'll go into 15 key performance indicators for restaurants, why they're important, how to calculate them, and more. Food cost percentage. Inventory turnover ratio. Your CoGSs is an essential number to have when determining your menu prices, inventory and impacts your net profit margin. Break-even point.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

7 Shifts

OCTOBER 22, 2024

Nowadays, running a successful restaurant takes more than great food and good service. Another way to get local backlinks is from local news articles, food bloggers, or restaurant directories to boost your visibility in search results. Make sure to add high-quality photos of your food, interior, and staff.

Book 195

Book Marketing Email Marketing Social Media 195

7 Shifts

NOVEMBER 15, 2024

After all, it’s not just the quality of your food that can keep customers coming back — 73% of diners base their satisfaction on the quality of service they receive. In this article: What strategies do you use to motivate and engage your restaurant employees? Hiring the right people can make or break your business.

Leadership 195

Leadership Management Management Operations 195

Modern Restaurant Management

OCTOBER 24, 2019

According to an article by BBC, McDonald's is investing in an Artificial Intelligence start-up to help serve data-driven meal choices. Uber is planning to start a program to deliver food via drones in San Diego, California. Therefore, tracking food in the supply chain becomes important. Robotic Automation?

Technology 374

Technology Loyalty Program Customer Experience Food Supply 374

The Rail

NOVEMBER 1, 2024

In this article, we’ll explore the key tech innovations that are simplifying restaurant relocation and helping owners make a seamless transition to their new space. Cloud-Based Inventory Management Inventory is one of a restaurant's most crucial assets , and ensuring a smooth transfer from one location to another can be daunting.

Innovation 130

Innovation Transportation Loyalty Program Social Media 130

Culinary Cues

DECEMBER 3, 2022

Emmett is flying through breakfast orders (he always amazes me), pauses to give me a thumbs up and turns back to the flat top filled with egg pans, a handful of flapjacks on the griddle, and home fries ready to turn. We review the bakery components on the special menus for the day and typical inventory of baked goods for restaurant service.

Back of House 433

Back of House Hotels Front of House Book 433

Modern Restaurant Management

SEPTEMBER 25, 2020

Kyle Gorlie opened his Vet Chef food truck in 2016. But Gorlie’s plans don’t stop with the food truck. In fact, a restaurant was his initial plan after graduating from culinary school until he started planning and realized a food truck was a better choice. Why Is a Food Truck a Smart First Step?

Food Truck 445

Food Truck Food Food Safety Point of Sale 445

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. General Mills Foodservice' s Neighborhood to Nation Restaurant Recipe Contest will award $100,000 to restaurants and food trucks nationwide.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Culinary Cues

DECEMBER 8, 2022

The anxiety building up to a full house in the hotel packed with a series of food events has made it impossible to relax. The event wall was filled with clip boards, each holding the food function of the day. All our ingredients were already in-house, only a produce ordered remained and we expected the truck around 9.

Front of House 449

Front of House Back of House Seating Food Truck 449

Culinary Cues

APRIL 1, 2024

I picked up the clipboard holding an overview of restaurant reservations for the night as well as a stack of banquet orders that will tax the system until well after midnight. He never even took one bite of the food that I prepared. Elvis, on the other hand was more difficult to serve than the banquet for twelve hundred.

Back of House 417

Back of House Kitchen Safety Hotels Front of House 417

ChowNow

JULY 17, 2024

In this article, we’ll walk through a comprehensive guide on how to write an operations plan for your restaurant, complete with examples. This could include providing exceptional customer service, maintaining high food quality, ensuring a clean and safe environment, and maximizing efficiency. What do you aim to achieve?

Operations 195

Operations Kitchen Safety Front of House Food Safety 195

ChowNow

JULY 1, 2024

In recent years, the restaurant industry has faced unprecedented challenges due to rising food and operating costs. In this article, we will explore practical and actionable steps that you can take to reduce food costs and operating expenses, without sacrificing the quality and service your diners expect.

Operations 195

Operations Food Website Management Online Ordering 195

Culinary Cues

SEPTEMBER 14, 2023

There are masters to serve, people who depend on the work of the culinary professional, who trust that their food will be prepared properly, that it will be managed and handled well, and the plate viewed as an important canvas on which the technician and artist paints. TRAINING: You can never train too much.

Employee Relations 448

Employee Relations Training Take-out Fine Dining 448

ChowNow

JUNE 10, 2024

In this article, we’ll explore how to calculate your restaurant profit margin, what affects it, and practical strategies to improve it. You can also expand your online ordering channels and start taking orders directly from your own branded app , a commission-free marketplace , and discovery sites like Google and Yelp.

Online Ordering 195

Online Ordering Social Media Website Management Inventory 195

7 Shifts

MARCH 20, 2020

However, in the wake of COVID-19, restaurants are leaning into alternative ways to move inventory, keep staff working, and delight their guests by focusing on delivery and takeout. Restaurant status by state Off-premise consumption of your restaurant’s food is the silver lining for your business during this otherwise dark time.

Delivery 366

Delivery Front of House Back of House Online Ordering 366

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. The chains’ carry-out, drive-thru, and delivery orders soared throughout the pandemic as consumers looked for relief from preparing most of their meals at home.

2021 423

2021 Fast Casual Fine Dining Point of Sale 423

7 Shifts

APRIL 9, 2020

Whether you have been offering delivery and takeout for years, or have had to make a recent pivot during the COVID-19 pandemic, it is important to know which food travels best for delivery—and how to change up your menu to stay profitable while dine-in isn't an option. You just ordered a burger, a side of fries, and a drink.

Travel 370

Travel Delivery Food Food Order 370

ChowNow

JULY 30, 2024

Running a restaurant is not just about great food and excellent service—it’s also about keeping a keen eye on your finances and performance metrics. Revenue Metrics Sales Revenue Sales Revenue measures the total income generated from food and beverage sales. Learn more tips for reducing COGS in this article.

Cash Management 195

Cash Management Point of Sale Inventory Loyalty Program 195

7 Shifts

APRIL 3, 2020

Psst, even outside of these extraordinary times, this information is also valuable for any restaurateurs that are looking to optimize their operations and get a handle on what they can and cannot control in order to reduce monthly expenses in their restaurant.

BOH 368

BOH POS Influencer Point of Sale 368

7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. Expanding your place in the food service industry happens in one of two ways — developing a new restaurant concept or replicating an existing one.

Management 370

Management Management Document Hiring 370

Culinary Cues

JUNE 16, 2023

Shawn started in garde manger where he learned about cheese, fruits he had only heard of the presentation of food for the eye, and how to let ingredients speak for themselves. At the same time, his after-hours studies helped him to understand food safety and sanitation, the “why” behind cooking methods, and the history of the profession.

Kitchen Safety 413

Kitchen Safety Back of House Hotels Food Safety 413

Culinary Cues

MAY 21, 2023

Sanjay Gupta – Technology and Social Media: [link] PLAN BETTER – TRAIN HARDER Be in Control Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 800 articles about the business and people of food) CAFÉ Talks Podcast [link] More than 70 interviews with the most influential people in food

Technology 415

Technology Social Media Back of House Front of House 415