Modern Restaurant Management

MAY 27, 2022

Well, keep reading this article to find out exactly how to incorporate images into your promotional emails. So make sure you either hire a professional photographer or use a high-quality in-house photographer to take pictures of your dishes. But how can I use images in my restaurant email marketing campaigns? Include Webpage Links.

Email Marketing 508

Email Marketing Marketing SEO Social Media 508

Culinary Cues

JULY 15, 2024

We hire and fire, increase pay, or add more staff, change restaurant menus or add convenience foods to reduce the need for qualified employees, or simply accept that poor attitudes and inconsistent product are just “the way it is.” The hiring process is one of the most important steps in designing and delivering a great product or service.

Leadership 469

Leadership Food Truck Employee Relations Training 469

Modern Restaurant Management

AUGUST 16, 2021

Looking back on my last few articles, I have focused on facts, on technology and on the hard time that we are all having hiring staff. Hiring is hard right now. People don’t show up for interviews, or we hire them and they never start work and we never hear from them. Lesson Learned.

Front of House 520

Front of House Cash Management Back of House Hiring 520

Culinary Cues

FEBRUARY 5, 2025

Jobs are posted, a few apply, many of the applicants dont show for an interview and others after being hired never return after the first week (or sometimes the first day). Wages have gone up still no one is biting. Where are the workers? Are we missing something here? Where theres a will there is a way.

Fine Dining 237

Fine Dining Food Supply Customer Service Recruiting 237

Modern Restaurant Management

MARCH 16, 2022

Work Opportunity Tax Credits are a federal credit available to employers who hire individuals from eligible target groups that typically face significant barriers to employment. Every time a restaurant hires an employee to replace someone that has left them, they must in turn pay new federal unemployment and state unemployment taxes.

2006 538

2006 Hiring 2022 Food Supply 538

ChowNow

SEPTEMBER 6, 2024

Hiring the right team is one of the most critical decisions you’ll make as a restaurant owner. In this post, we’ll explore why being thoughtful about your team structure matters and how you can set up your restaurant for success with the right hiring and staffing strategies.

Hiring 195

Hiring FOH Recruiting Fine Dining 195

Culinary Cues

OCTOBER 3, 2024

Nearly nine years ago, during the first twelve months of Harvest America Cues blog, one of my articles went viral attracting almost 40,000 views in one day. The article struck a nerve with its focus on A Cook’s Kitchen Laws. Since then, more than 100,000 people have read and shared that article.

Coaching 442

Coaching Restaurant Law Training Article 442

Modern Restaurant Management

OCTOBER 10, 2022

In my previous article, I discussed the advantages of giving managers and potential managers/supervisors a simple motivational survey. An ad can take months to get a reply, then weeks of interviews and finally a hire. Secondly, we had to determine how to replace a great manager. Experience vs. No Experience. Following My Own Advice.

Management 508

Management Management Point of Sale Hiring 508

Modern Restaurant Management

FEBRUARY 24, 2022

The problem this article addresses is the trickle-down of the “great resignation.” New employees who get hurt have no incentive to not pursue litigation as they do not care about staying in the job when every other restaurant in the county is hiring. Money is short and claims are perceived as payoffs.

Hiring 493

Hiring Hotels Guest Recovery Insurance 493

7 Shifts

NOVEMBER 15, 2024

Hiring the right people can make or break your business. In this article: What strategies do you use to motivate and engage your restaurant employees? What interview questions do you ask when hiring new restaurant employees? What interview questions do you ask when hiring new restaurant employees?

Leadership 195

Leadership Management Management Operations 195

Modern Restaurant Management

JULY 5, 2022

In my last article I discussed how robots will transform our industry in a big way, but that is a few years off. In this article I will discuss the strategies that I have implemented with my clients across the country. Gradually, states let operations resume, but no matter where you are, we are all now in the same boat: no staff!

Seating 468

Seating Training Customer Service Point of Sale 468

Culinary Cues

OCTOBER 27, 2023

This involves, first and foremost, the decision regarding who to hire as chef and sous chef and the level of control this person will be given. The hiring process, specifically the vetting of candidates for the position is critical.

Hiring 447

Hiring Training Pricing Presentation 447

7 Shifts

DECEMBER 27, 2019

In this article you’ll learn: What’s to blame for high employee turnover in the restaurant industry What employee turnover costs the industry Several solutions for battling staff turnover What’s to blame for the restaurant industry’s high employee turnover rate? Hasty hiring is at the root of the problem.

Hiring 360

Hiring Front of House Customer Service Customer Experience 360

Core Hospitality

OCTOBER 9, 2018

That level of confidence may dictate their possible hiring position. Are you going to hire based on soft skills (Who they are, calm, confident, focused…) or their hard skills (Raw job history skills that are relevant to your business) or the best , and rarest, both hard and soft skills. Visit [link] for all the free training articles.

Hiring 133

Hiring Download Sports Article 133

Culinary Cues

MAY 8, 2023

It sounded like an appropriate title for an article about life in the kitchen. PLAN BETTER – TRAIN HARDER Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 800 articles about the business and people of food) CAFÉ Talks Podcast [link] More than 70 interviews with the most influential people in food

Kitchen Safety 489

Kitchen Safety Food Safety Coaching Training 489

Harbor Touch

MARCH 18, 2025

Work Opportunity Tax Credit: Hire Smart Hiring veterans, ex-felons, or folks from empowerment zones? The Work Opportunity Tax Credit (WOTC) gives you up to 40% of their first-year wages, max $2,400 per hire. Example: A diner I know hired two vets, claimed $4,800. Easy money for smart staffing.

Point of Sale 138

Point of Sale POS Restaurant Law Equipment 138

Modern Restaurant Management

MAY 12, 2020

Buying the lowest priced materials or hiring the lowest-bidding contractors can lead to shoddy workmanship, cheap and flimsy furniture, furnishings, and equipment that will inevitably break down sooner than higher quality goods and materials. Pitfall #3: Not Hiring local construction professionals. What are the inspection wait times?

Restaurant Law 433

Restaurant Law Equipment Hiring Design 433

Modern Restaurant Management

DECEMBER 21, 2023

Restaurant and bar owners can mitigate these risks by hiring qualified professionals for installation, maintenance and cleaning service. This article is not a template. This article is not intended to give legal opinions or provide any kind of legal counsel.

2024 474

2024 Kitchen Safety Cash Management Insurance 474

Culinary Cues

MARCH 16, 2025

By now you should have a way to compensate for this through in-service training of less qualified hires, bonuses for exceptional employees, profit sharing, non-traditional recruiting methods, or even the use of technology and automation. The supply chain is fragile and now with imposed tariffs this may become an even greater concern.

Food Supply 229

Food Supply Customer Service Delivery Recruiting 229

ChowNow

MARCH 21, 2025

In this article, youll learn: How food delivery aggregators work and why theyre valuable. How aggregators increase restaurant profits: Higher Order Volume Without Added Staff : By streamlining operations, restaurants can efficiently handle more delivery orders without hiring additional staff or overloading the kitchen.

Delivery 195

Delivery Operations Food Online Ordering 195

Culinary Cues

APRIL 30, 2023

BUILDING A CULTURE OF QUALITY [] RESEARCH, STUDY, AND ASSESS BEFORE YOU HIRE. Involve other team members in the interview process, hire them conditionally for a few weeks and then assess how well they integrate before solidifying the position. [] TEACH, TRAIN, CREATE FEEDBACK OPPORTUNITIES, IMMERSE IN THE TEAM CULTURE, MENTOR, AND MEASURE.

Employee Relations 489

Employee Relations Sports Pricing Hiring 489

Culinary Cues

APRIL 23, 2023

PLAN BETTER – TRAIN HARDER Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 800 articles about the business and people of food) CAFÉ Talks Podcast [link] More than 70 interviews with the most influential people in food If not, then allow this to serve as a roadmap.

Seasonal Menu 520

Seasonal Menu Leadership Training Fine Dining 520

Culinary Cues

MARCH 3, 2024

Anyone who has been hired as a new employee knows the feeling of being on the outside of groupism. Some studies have shown that the highest attrition in many kitchens happens within the first two weeks of employment. PICTURE: The well led kitchen team of the Balsams Resort in its heyday.

Leadership 441

Leadership Restaurant Law Social Media Sports 441

ChowNow

FEBRUARY 19, 2025

In this article, youll discover how training your restaurant staff on new systems doesnt have to be a big ordeal, slowing down service for guests and costing you money. Let new hires learn by shadowing a staff veteran. These bite-sized lessons keep training manageable and relevant.

Training 195

Training Online Ordering Customer Service Reference 195

7 Shifts

SEPTEMBER 16, 2021

If you're managing multiple locations of the same concept, you'll benefit from having a universal approach to hiring, training, suppliers, technology, and the overall guest experience. Making the right restaurant hire is more important than ever. This requires shared hiring, training, and supplier management.

Management 370

Management Management Document Hiring 370

Culinary Cues

JANUARY 11, 2022

We do know it will be different and the Baker’s Dozen list in this article will be only the start for those who think they are ready to take the leap. When we add an unprecedented pandemic on top of this then all bets are off. Who knows what the climate for restaurants will be like in six months or five years?

Customer Experience 452

Customer Experience Café Hospitality Customer Service 452

Modern Restaurant Management

JULY 6, 2020

The article you read from last year may be outdated. Employers often are surprised to learn their hiring and onboarding practices can result in lawsuits by applicants and unfavorable audits by government agencies. California employment law changes at warp speed. What was lawful on December 31 may not be on January 1.

Restaurant Law 482

Restaurant Law Document Insurance Hiring 482

Culinary Cues

JUNE 13, 2023

This is more work than I bargained for” somehow implies that a person was deceived during the hiring process and the fact that they must invest of themselves doesn’t quite sit right with them. “I So here is the point of this article: “Work is important to our physical, mental, and emotional wellbeing. Of course, I could go on and on.

Article 394

Article Social Media Blog Café 394

Culinary Cues

JULY 8, 2024

Those certificates, letters of commendation, medals, trophies, articles in the paper, cookbooks with your name, and reviewer’s positive comments about the food served in your restaurant should be shared with the team that worked to make that happen.

Coaching 441

Coaching Certification Hiring Training 441

Restaurant365

MARCH 1, 2022

Hiring restaurant staff is top of mind in the restaurant industry. Staffing has always been ongoing in the restaurant industry because of the transient nature of restaurant jobs in general, but the current hiring crisis makes attracting employees a top priority among all restaurant businesses, from single units to national brands.

Hiring 146

Hiring Recruiting Demo Advertising 146

Modern Restaurant Management

APRIL 11, 2022

A recent article in The New York Times cited a 5.7-percent This can include asking for recommendations or referrals for new hires, as well as checking in on the morale and mental health of the team. percent increase in average US hourly wages in 2021, specifically noting a rapid rise in wages for leisure and hospitality workers.

Healthcare 508

Healthcare Cash Management Social Media Communication 508

Culinary Cues

APRIL 24, 2020

Yesterday, I read an emotional, well-written, soul-crushing article by Gabrielle Hamilton – chef/owner of Prune Restaurant in New York City. It was an emotional experience reading this article and knowing that thousands of other chefs and restaurateurs across the country could have written a similar one. PLAN BETTER – TRAIN HARDER.

Article 390

Article Point of Sale Take-out Dine-in 390

ChowNow

APRIL 15, 2025

In this article, youll learn: How to break down your operating costs into fixed, variable, and semi-variable Smart ways to lower labor and food costs without sacrificing customer service Where hidden expenses are hiding in your tech stackand how to fix it Lets discover where your money is going, and how to take back control.

Operations 195

Operations Online Ordering Customer Service Customer Experience 195

Perfect Daily Grind

SEPTEMBER 8, 2022

Nevertheless, it’s still vital that coffee shop owners are able to hire skilled and passionate baristas to ensure their businesses remain successful. So, how can coffee shop owners hire staff who want to have long-term careers in specialty coffee? You may also like our article on career progression for specialty coffee baristas.

Hiring 134

Hiring Training Customer Experience Hospitality 134

Culinary Cues

FEBRUARY 2, 2024

PLAN BETTER – TRAIN HARDER – BE RESPECTFUL Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 800 articles about the business and people of food) CAFÉ Talks Podcast [link] More than 80 interviews with the most influential people in food

Training 433

Training Customer Service Uniforms Leadership 433

7 Shifts

AUGUST 18, 2024

Hiring a Strong Team You'll need a manager, bartenders, waiters, and security. Find these candidates by hiring slowly: Use platforms like Poached Jobs and AllBartenders.com and ask for referrals by reaching out to family, friends, business partners, and other connections in the hospitality industry. How Much You Can Expect to Earn?

Bar 370

Bar License Email Marketing Customer Service 370

Modern Restaurant Management

MAY 18, 2022

Likewise, forecasting costs and building budgets will mean understanding medical costs as well as the hiring market. Our most recent article in MRM provides more detail on PTO strategies for the restaurant sector. Consider these factors: According to PwC, medical trend is forecast to be 6.6 percent in 2022, down from 7.0%.

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Insurance 2022 Technology 2023 531