7 Shifts

NOVEMBER 15, 2024

Hiring the right people can make or break your business. In this article: What strategies do you use to motivate and engage your restaurant employees? Can you provide an example of how you’ve improved employee performance through training? What interview questions do you ask when hiring new restaurant employees?

Leadership 195

Leadership Management Management Operations 195

Culinary Cues

OCTOBER 3, 2024

Nearly nine years ago, during the first twelve months of Harvest America Cues blog, one of my articles went viral attracting almost 40,000 views in one day. The article struck a nerve with its focus on A Cook’s Kitchen Laws. Since then, more than 100,000 people have read and shared that article.

Coaching 447

Coaching Restaurant Law Training Article 447

Modern Restaurant Management

FEBRUARY 24, 2022

The problem this article addresses is the trickle-down of the “great resignation.” There are a few reasons: New employees often lack training; ill-equipped and inexperienced workers sustain more injuries trying to use machinery or tools with which they are not familiar. Money is short and claims are perceived as payoffs.

Hiring 493

Hiring Hotels Guest Recovery Insurance 493

Modern Restaurant Management

JULY 5, 2022

In my last article I discussed how robots will transform our industry in a big way, but that is a few years off. In this article I will discuss the strategies that I have implemented with my clients across the country. Once this person is fully trained, their position moves to supervisor and additional management training should start.

Seating 468

Seating Training Customer Service Point of Sale 468

Culinary Cues

OCTOBER 27, 2023

This involves, first and foremost, the decision regarding who to hire as chef and sous chef and the level of control this person will be given. The hiring process, specifically the vetting of candidates for the position is critical. To this end, cooks know exactly what to do and are trained to execute accordingly.

Hiring 450

Hiring Training Pricing Presentation 450

Culinary Cues

FEBRUARY 2, 2024

Employees must be properly trained and then given the responsibility and authority to make those decisions that fit their position. [] SERVE: Respect means that everyone involved in the restaurant is in the service business. Every day should be an opportunity for each employee to grow, learn, and improve through teaching and training.

Training 442

Training Customer Service Uniforms Leadership 442

Culinary Cues

APRIL 23, 2023

Chefs have the experience to do this or the network of professionals who can serve as a planning resource. [] HAVE YOU EVER DEVELOPED, STANDARDIZED, AND THEN TRAINED STAFF TO PREPARE A NEW MENU ITEM: Start to finish, the right way to bring an item to the menu is to go through this process until all the “I’s” are dotted and the “T’s” are crossed.

Seasonal Menu 522

Seasonal Menu Leadership Training Fine Dining 522

Culinary Cues

MAY 8, 2023

It sounded like an appropriate title for an article about life in the kitchen. PLAN BETTER – TRAIN HARDER Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 800 articles about the business and people of food) CAFÉ Talks Podcast [link] More than 70 interviews with the most influential people in food

Kitchen Safety 493

Kitchen Safety Food Safety Coaching Training 493

ChowNow

MARCH 14, 2025

The best-run restaurants dont leave things to chancethey rely on clear processes, well-trained teams, and smart decision-making to avoid costly mistakes. Effective labor management means hiring the right people, providing thorough training , creating efficient schedules, and building a culture that keeps employees engaged.

Operations 195

Operations Management Management Front of House 195

Culinary Cues

MARCH 16, 2025

By now you should have a way to compensate for this through in-service training of less qualified hires, bonuses for exceptional employees, profit sharing, non-traditional recruiting methods, or even the use of technology and automation. The supply chain is fragile and now with imposed tariffs this may become an even greater concern.

Food Supply 231

Food Supply Customer Service Delivery Recruiting 231

ChowNow

APRIL 15, 2025

In this article, youll learn: How to break down your operating costs into fixed, variable, and semi-variable Smart ways to lower labor and food costs without sacrificing customer service Where hidden expenses are hiding in your tech stackand how to fix it Lets discover where your money is going, and how to take back control.

Operations 195

Operations Online Ordering Customer Service Customer Experience 195

7 Shifts

DECEMBER 27, 2019

In this article you’ll learn: What’s to blame for high employee turnover in the restaurant industry What employee turnover costs the industry Several solutions for battling staff turnover What’s to blame for the restaurant industry’s high employee turnover rate? Hasty hiring is at the root of the problem.

Hiring 360

Hiring Front of House Customer Service Customer Experience 360

ChowNow

SEPTEMBER 6, 2024

Hiring the right team is one of the most critical decisions you’ll make as a restaurant owner. In this post, we’ll explore why being thoughtful about your team structure matters and how you can set up your restaurant for success with the right hiring and staffing strategies.

Hiring 195

Hiring FOH Recruiting Fine Dining 195

Modern Restaurant Management

DECEMBER 21, 2023

Restaurant and bar owners can mitigate these risks by hiring qualified professionals for installation, maintenance and cleaning service. Additionally, they can train employees on proper cleaning, frequency intervals and safety procedures. This article is not a template.

2024 474

2024 Kitchen Safety Cash Management Insurance 474

Culinary Cues

JANUARY 11, 2022

We do know it will be different and the Baker’s Dozen list in this article will be only the start for those who think they are ready to take the leap. PLAN BETTER – TRAIN HARDER. When we add an unprecedented pandemic on top of this then all bets are off. This is the only way that the restaurant business makes sense today.

Customer Experience 463

Customer Experience Café Hospitality Customer Service 463

ChowNow

FEBRUARY 28, 2025

In this article, well show you how to consolidate your delivery apps into one system so you can end tablet chaos, improve takeout operation, and ensure customers get their food fast, hot, and, most importantly, accurate. Staff training and inconsistent efficiency. Train every staff member on the new system.

Delivery 195

Delivery Online Ordering Customer Service POS 195

Culinary Cues

MAY 13, 2023

Training is paramount to attracting and retaining great employees, so these properties typically invest heavily in teaching and training. [] A NETWORK FOR GROWTH And finally, the next step in a cook’s career might not be at the club where he or she is learning. Know what you want and chart a path.

Hotels 506

Hotels Point of Sale Cash Management Training 506

Culinary Cues

APRIL 30, 2023

BUILDING A CULTURE OF QUALITY [] RESEARCH, STUDY, AND ASSESS BEFORE YOU HIRE. Involve other team members in the interview process, hire them conditionally for a few weeks and then assess how well they integrate before solidifying the position. [] TEACH, TRAIN, CREATE FEEDBACK OPPORTUNITIES, IMMERSE IN THE TEAM CULTURE, MENTOR, AND MEASURE.

Employee Relations 503

Employee Relations Sports Pricing Hiring 503

7 Shifts

SEPTEMBER 16, 2021

If you're managing multiple locations of the same concept, you'll benefit from having a universal approach to hiring, training, suppliers, technology, and the overall guest experience. Making the right restaurant hire is more important than ever. Recommended Download: Free Restaurant Employee Training Manual Template.

Management 370

Management Management Document Hiring 370

Culinary Cues

AUGUST 26, 2024

PLAN BETTER – TRAIN HARDER Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 900 articles about the business and people of food) CAFÉ Talks Podcast [link] More than 90 interviews with the most influential people in food Twelve-hundred calorie meals are not healthy and actually – not enjoyable.

Dine-in 444

Dine-in Training Seasonal Menu Sports 444

Culinary Cues

JULY 8, 2024

Training, teaching, coaching, and mentoring are the most important attributes of a successful chef. The older I am the more I understand: [] The purpose that is most significant is helping others to find their self-worth and grow. Yes, chefs, like parents, find the greatest satisfaction in nurturing others and helping them to find a purpose.

Coaching 447

Coaching Certification Hiring Training 447

Culinary Cues

MARCH 3, 2024

Anyone who has been hired as a new employee knows the feeling of being on the outside of groupism. Some studies have shown that the highest attrition in many kitchens happens within the first two weeks of employment. Let’s work together to heal the wounds and do the collaborative, creative, and honest work of the cook and server.

Leadership 447

Leadership Restaurant Law Social Media Sports 447

Culinary Cues

AUGUST 31, 2024

When properly developed and integrated into your operation, the mission statement will impact who you hire, how you train, the products you develop and sell, the way you lead and manage, how employees interact, the way that guests are approached, and how the world perceives you (the business) to be. Choose wisely.

Customer Service 412

Customer Service Social Media Customer Experience Reference 412

Modern Restaurant Management

MAY 7, 2020

The pink and blue horse illustration at the top of this article is not clickbait. Training new people is easier with shorter menus.” The company will bring back furloughed employees and look to make new hires as necessary to prepare and train staff for reopening. There will be staff that don’t come back.

Food Safety 511

Food Safety Front of House Back of House Seating 511

Culinary Cues

FEBRUARY 18, 2020

The tasks of the chef are fairly universal: planning menus, putting your signature on each dish, hiring and training staff, ordering product and building vendor relationships, controlling costs and adhering to budgets, maintaining a clean and safe kitchen environment, etc. PLAN BETTER – TRAIN HARDER. www.meyersassociates.com.

Beverage 522

Beverage Events Food Order Website Management 522

Culinary Cues

JUNE 13, 2023

This is more work than I bargained for” somehow implies that a person was deceived during the hiring process and the fact that they must invest of themselves doesn’t quite sit right with them. “I So here is the point of this article: “Work is important to our physical, mental, and emotional wellbeing. Of course, I could go on and on.

Article 404

Article Social Media Blog Café 404

Core Hospitality

OCTOBER 9, 2018

That level of confidence may dictate their possible hiring position. Are you going to hire based on soft skills (Who they are, calm, confident, focused…) or their hard skills (Raw job history skills that are relevant to your business) or the best , and rarest, both hard and soft skills. Visit [link] for all the free training articles.

Hiring 133

Hiring Download Sports Article 133

Culinary Cues

APRIL 24, 2020

Yesterday, I read an emotional, well-written, soul-crushing article by Gabrielle Hamilton – chef/owner of Prune Restaurant in New York City. It was an emotional experience reading this article and knowing that thousands of other chefs and restaurateurs across the country could have written a similar one. PLAN BETTER – TRAIN HARDER.

Article 408

Article Point of Sale Take-out Dine-in 408

7 Shifts

AUGUST 18, 2024

Hiring a Strong Team You'll need a manager, bartenders, waiters, and security. Find these candidates by hiring slowly: Use platforms like Poached Jobs and AllBartenders.com and ask for referrals by reaching out to family, friends, business partners, and other connections in the hospitality industry. How Much You Can Expect to Earn?

Bar 370

Bar License Email Marketing Customer Service 370

Modern Restaurant Management

JULY 6, 2020

The article you read from last year may be outdated. Employers often are surprised to learn their hiring and onboarding practices can result in lawsuits by applicants and unfavorable audits by government agencies. California employment law changes at warp speed. What was lawful on December 31 may not be on January 1.

Restaurant Law 482

Restaurant Law Document Insurance Hiring 482

Culinary Cues

DECEMBER 11, 2023

As restaurant operators we need to feel and project this caring attitude and hire those who are inclined to feel and act the same way. A Blue-Plate Special was a hearty meal that always included meat, potatoes, a vegetable, bread and butter, and ample amounts of coffee. Only a culture of hospitality will define how a restaurant is received.

White Paper 410

White Paper Hospitality Fine Dining Reference 410

Culinary Cues

DECEMBER 5, 2023

PLAN BETTER – TRAIN HARDER Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 800 articles about the business and people of food) CAFÉ Talks Podcast [link] More than 70 interviews with the most influential people in food Wax on, wax off, young grasshopper.

Kitchen Safety 447

Kitchen Safety Food Safety Back of House Front of House 447

7 Shifts

JULY 24, 2020

Topics: Hospitality; hiring and training staff; building workplace culture. ?? To achieve Enlightened Hospitality you need to hire “51 percenters with 5 core emotional skills.” While achieving Enlightened Hospitality may seem redundant while you only serve takeout, it should be a core value of your restaurant and hiring process.

Book 370

Book Management Management Restaurant Law 370

Culinary Cues

JANUARY 20, 2024

Buy quality beans, grind them on premise, train your servers to properly brew, or better yet – hire a barista to take care of that. Do it right! Serve it in a pot or French press, warm the milk and use quality sugar cubes rather than packets.

Fine Dining 450

Fine Dining Food Truck Back of House Pricing 450

Culinary Cues

MAY 2, 2020

This is a time to train yourself to breathe and think more clearly. Every chef understands that the success of a restaurant is in the hands of the team that he or she is able to put together, train, and support. PLAN BETTER – TRAIN HARDER. over 600 articles that are there for your benefit). Harvest America Ventures, LLC.

Training 388

Training Take-out Transportation Customer Experience 388

Perfect Daily Grind

SEPTEMBER 8, 2022

Nevertheless, it’s still vital that coffee shop owners are able to hire skilled and passionate baristas to ensure their businesses remain successful. So, how can coffee shop owners hire staff who want to have long-term careers in specialty coffee? You may also like our article on career progression for specialty coffee baristas.

Hiring 134

Hiring Training Customer Experience Hospitality 134

Culinary Cues

AUGUST 22, 2022

PLAN BETTER -TRAIN HARDER. More than 800 articles and short stories on kitchens & restaurants. Could it be time for the restaurant business to slow down and serve their neighborhoods without having to support something so large and so fragile. Support your small local restaurants – we need them. Harvest America Ventures, LLC.

Seating 475

Seating Front of House Back of House Cash Management 475