ChowNow

APRIL 4, 2025

This means customers place orders through your own website or appnot a third-party platform. Third-party ordering platforms, such as Uber Eats and DoorDash, manage the entire ordering process on your behalf. With first-party, customers place orders directly through your restaurants own website or branded mobile app.

Ordering 195

Ordering Online Ordering Mobile Ordering Customer Experience 195

ChowNow

FEBRUARY 28, 2025

Make the Most of Your Restaurant Website Your restaurant website isnt just a handy place to post your business informationwhen used correctly, you can turn online visitors into immediate customers with a few strategic adjustments. Social media: Create posts sharing the perks of your rewards program and how easy it is to use and earn.

Ordering 195

Ordering Email Marketing Social Media Online Ordering 195

Modern Restaurant Management

MARCH 11, 2022

While the top three third-party delivery services dominate the food delivery market , 70 percent of consumers prefer to order from a restaurant’s own website or mobile app, and 52 percent of US diners trust those websites and apps more than other portals. Brands are also dipping their toes into the metaverse. Final Thoughts.

2022 520

2022 Marketing Fast Casual Mobile Ordering 520

7 Shifts

FEBRUARY 22, 2021

Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. If you aim to increase customer retention, one of the most important investments is loyalty programs. Why get a loyalty program? How to leverage restaurant loyalty programs?

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

7 Shifts

OCTOBER 28, 2024

In this article: How to calculate your restaurant customer acquisition cost (CAC) How to optimize your restaurant’s CAC and reduce costs What is a good cost per customer acquisition? Many restaurants use POS systems that can differentiate between new and existing customers based on payment methods or loyalty program sign-ups.

Loyalty Program 195

Loyalty Program Fast Casual Social Media Email Marketing 195

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. It heightens interaction, builds brand loyalty and adds to the customer digital profile so they can suggest sampled products on future orders.

Technology 508

Technology Loyalty Program Front of House Online Ordering 508

Goliath Consulting

MAY 19, 2020

And while a little competition never hurts, continuing investments in your catering program will be paramount to your business’s success. It can be stressful to manage a growing catering business without relying on technology. We hope this brief guideline helps you build a framework for your catering program to move forward.

Catering 378

Catering Social Media Online Ordering Loyalty Program 378

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. ” Tyga Bites Launches.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Customers can also sign up on the website to receive email updates as new information is posted on the site. ” The BOHA! ” The BOHA!

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

The Rail

AUGUST 28, 2024

By Nellia Melnyk, Contributor Relocating a restaurant to a new location is a serious event that, if not handled correctly, can negatively impact your business and customer loyalty. Managing this transition effectively is a must to ensure customer satisfaction and meet customer expectations.

Loyalty Program 219

Loyalty Program Customer Service Social Media Customer Experience 219

Modern Restaurant Management

MAY 7, 2020

The pink and blue horse illustration at the top of this article is not clickbait. This was the top craving identified in the sixth wave of the Consumer Coronavirus Behavior research conducted by TheCustomer, Brand Keys, the New York-based brand loyalty and customer engagement consultancy, and Suzy, the on-demand research software platform.

Food Safety 511

Food Safety Front of House Back of House Seating 511

Sling

MAY 9, 2021

One of the best ways to keep customers coming back to sample your fare is to implement restaurant loyalty programs into your workflow. In this article, the restaurant-management experts at Sling discuss some of the best ideas and give you tips for making your restaurant loyalty program great. 1) Go Digital.

Loyalty Program 78

Loyalty Program FOH Customer Service Website Management 78

Lavu

FEBRUARY 21, 2020

Gift cards, loyalty benefits, and customer reviews are some of the most effective ways of attracting and retaining customers. This article explores the main components of using these to achieve success. Importance of Restaurant Loyalty Programs. Implementing rewards programs is an effective way of achieving this.

Loyalty Program 78

Loyalty Program Point of Sale Website Management Customer Experience 78

7 Shifts

MARCH 27, 2020

Read through our article on how to pivot your restaurant to takeout & delivery to see if leveraging these revenue channels is an option for your business. You can point your restaurant staff towards monetary relief programs offered by the government and other organizations to help them stay afloat if your business closes.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Social Hospitality: Restaurants

JULY 5, 2019

” button that redirects people to your online ordering website, for example. Customer Relationship Management (CRM) is one of the most important ways to get people to come back to your restaurant. Test Loyalty Programs. Reward existing customers with loyalty programs and offer incentives for return visits.

Marketing 170

Marketing Social Media Loyalty Program Email Marketing 170

7 Shifts

AUGUST 18, 2024

Another option is to look into government programs that might offer financial assistance for small businesses. Specialty bars focus on a particular type of drink or theme, such as wine bars or cigar bars, but can be much more expensive to manage. Hiring a Strong Team You'll need a manager, bartenders, waiters, and security.

Bar 370

Bar License Email Marketing Customer Service 370

Social Hospitality: Restaurants

DECEMBER 1, 2019

Technologies for Restaurant Management. It’s tricky to run and manage a restaurant. A manager can request evidence (a photograph of the floor or input of the oven’s temperature) of the employees’ completion of the tasks. Then, there are reservation management systems. Technologies for Entertainment.

Technology 195

Technology Website Management Entertainment Mobile Ordering 195

7 Shifts

JUNE 16, 2024

Restaurant marketing strategies combine online and offline techniques to help managers create a strong brand identity, attract new customers, retain old diners, promote their restaurants, and ultimately increase revenue. Not only that, 34% of consumers choose where to dine based on peer-reviewed websites.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. times and 2.8

2019 322

2019 Compost Mobile Ordering Online Ordering 322

7 Shifts

MARCH 10, 2022

Restaurant technology has revolutionized the way that restaurants are managed - replacing arduous and tedious task management with efficiency, automation, and clarity. In 2022, there aren't many areas in restaurant management that can't be made better with technology. Top Restaurant Management Apps. Try 7shifts for Free.

Management 195

Management Management Operations Point of Sale 195

The Restaurant Times

JULY 14, 2020

As the trend of online ordering is at its peak right now, it is also gaining importance for restaurants in terms of enhancing customer loyalty and boosting ROI. This article will discuss how you can optimize your customer’s online ordering experience, earn customer loyalty, and increase your business in myriad ways.

Online Ordering 97

Online Ordering Ordering Loyalty Program Social Media 97

Next Restaurants

JUNE 4, 2024

From personalized marketing strategies and efficient reservation systems to digital loyalty programs and real-time feedback mechanisms, restaurants of the 21st Century have an array of technological tools at their disposal to foster stronger connections with their customers.

Technology 78

Technology Loyalty Program Social Media Customer Experience 78

The Restaurant Times

JULY 13, 2020

This article discusses how restaurant operators can capture customer data, and use it to their advantage. . With this data in hand, they can better manage the restaurant inventory, avoid food wastage, and decide which menu items to promote. Make Your Websites And E-mailers Interactive. Loyalty programs.

Loyalty Program 90

Loyalty Program Email Marketing Online Ordering Social Media 90

Restaurant Engine

JUNE 22, 2022

In this article, we’re going to look at some of the reasons a POS is worth the investment. A POS system helps you manage orders and take payment with ease. Many systems also help you manage inventory, track sales, pull reports, do payroll, and allow team members to clock in. First, let’s define the POS system. tweet this).

POS 111

POS Point of Sale Mobile Ordering Cash Management 111

The Restaurant Times

NOVEMBER 23, 2020

This article discusses how restaurant operators must invest in the right order taking software that ensures smooth operations and increases profitability. . This feature facilitates digital menu management, hygienic ordering, and online billing facility at every table. Contactless dining. Takeaways and deliveries. Bill editing options.

Ordering 111

Ordering Online Ordering Loyalty Program Mobile Ordering 111

Restaurant Engine

JULY 13, 2022

Did you know, though, that a POS system is great for managing your business and improving your efficiency? In this article, we look at how paying attention to your productivity levels will enhance the success of your business. 1: Inventory Management. By using inventory management, you’ll see a rapid increase in productivity.

POS 102

POS Website Management Point of Sale Inventory 102

The Rail

AUGUST 4, 2022

This article walks you through why you should use email marketing and highlights excellent email marketing ideas for restaurants in 2022. The Loyalty Email In this case, the objective is to use a string of emails to get your customers to keep coming back. Because it works. You can even create marketing videos with a tutorial.

Email Marketing 130

Email Marketing Marketing Online Ordering Loyalty Program 130

The Restaurant Times

FEBRUARY 16, 2021

The restaurant technology trends mentioned in this article will help restaurants to stay competitive and be able to better align better with any unforeseen changes or upcoming trends in the year 2021. . Complete Restaurant Management Software( POS system). 6 Technology Trends For Restaurants In 2021. Contactless Payments.

Technology 98

Technology Mobile Ordering Online Ordering Cash Management 98

Sling

JULY 4, 2021

Then, like the video you shot, display them on all your social media channels, on your website, and in your blog posts. Not sure how to get your website on page one? 9) Get Your Restaurant Online With A Custom Website. If you don’t already have a restaurant website, that should be your priority. Profile is complete.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Sling

AUGUST 30, 2021

A strong hospitality marketing program can even be helpful for businesses that deal with private customers and clients. In this article, the workforce management experts at Sling discuss strategies and tips that managers can use to build an HM program from scratch or improve the one they’ve got.

Hospitality 78

Hospitality Marketing Website Management Customer Experience 78

Cheetah

SEPTEMBER 29, 2020

In an old article, we looked at two big POS players on the market. More than a POS system, Upserve is a full-fledged restaurant management software with the promise to streamline your entire operation into a simple, integral and unified interface. Revel: One-On-One Account Management. Essentials: $99/m.

POS 78

POS Loyalty Program Mobile Ordering Cash Management 78

Lavu

NOVEMBER 27, 2019

Across the country, food truck operators are relying on the latest technology to streamline operations, manage wait times, inform customers, and so much more. Using a handheld device like an iPad to run credit cards, manage inventory, and place orders streamline operations and fit into the limited space of a food truck.

Food Truck 78

Food Truck Technology Food Mobile Ordering 78

Deliverect

AUGUST 15, 2020

The company now provides the full suite of software including tableside ordering fully integrated with their iPad POS system, as well as reservations, kitchen display systems, marketing CRM systems, and loyalty programs. Toast , based out of Boston, Massachusetts, has grown into an all-round restaurant management system.

Ordering 78

Ordering Mobile Ordering Online Ordering Website Management 78

Future Food

SEPTEMBER 6, 2023

For retail centre management and F&B operators, this scenario presents a partnership opportunity to plan and implement strategies to adapt to new consumer F&B spending patterns and continue to drive visitation, overall spend and maintain or increase asset value.

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Restaurant Engine

MAY 24, 2022

As a restaurant owner or manager, you know how important the overall consumer experience is to the success of your restaurant. In this article, we uncover the five customer benefits of introducing a POS System. #1: According to one study , nearly 70% of diners said loyalty platforms bring them back to a restaurant.

POS 59

POS Loyalty Program Customer Experience Point of Sale 59

Future Food

SEPTEMBER 4, 2023

For shopping centre management and F&B operators, this scenario presents a partnership opportunity to plan and implement strategies to adapt to new consumer F&B spending patterns and continue to drive visitation, overall spend and maintain or increase asset value.

Hospitality 78

Hospitality Loyalty Program Food Retail 78