Modern Restaurant Management

DECEMBER 9, 2024

In this article, we delve into five key ways that you should be using your POS data to forecast holiday demand for your restaurant. A manageable workload and smooth-running workplace will keep your employee satisfaction high so you don’t have to worry about unhappy workers.

POS 418

POS Seasonal Menu Point of Sale Customer Experience 418

7 Shifts

NOVEMBER 15, 2024

Finding a well-rounded bar manager can be the determining factor in the success of your business. Through the right interview questions, you can find a manager who doesn’t just fit the job but can boost your bar’s reputation. In this article: How do you handle inventory management to keep the bar always adequately stocked?

Bar 195

Bar Management Management Hiring 195

Modern Restaurant Management

AUGUST 10, 2021

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. When it comes to managing medical plan costs for restaurant employers, aggressive management of prescription drug expenditures can yield significant savings.

Management 450

Management Management Cash Management Healthcare 450

7 Shifts

SEPTEMBER 16, 2021

Managing multiple restaurant locations is a good challenge to have. But to be clear, multi-location restaurant management is challenging. It requires a manager to differentiate concepts, ensure a consistent guest experience, and manage employees and technology across multiple storefronts. Table of Contents.

Management 370

Management Management Document Hiring 370

The Rail

JANUARY 21, 2025

However, traditional waste management methods often fail to address the root causes, depriving businesses of all the benefits of reducing food waste. In this article, we'll explore five practical ways AI helps restaurants reduce food waste by up to 30%, making sustainability an attainable goal for the industry.

Waste 182

Waste Compost Recycling Food 182

Modern Restaurant Management

OCTOBER 24, 2024

Read any article enumerating the current or emerging trends in restaurants and retail and you will see ideas of health and wellness, environmental sustainability, and brand authenticity coming to the fore. ” Additionally, you will speak to or put in place written policies around employee and manager expectations and a code of ethics.

Certification 221

Certification Fast Casual Front of House Government 221

Modern Restaurant Management

FEBRUARY 16, 2022

You can't scroll news sites without seeing more articles about inflation, but was does it mean for restaurants? Modern Restaurant Management (MRM) magazine quizzed expert Kathryn Petralia, co-founder of Kabbage, an American Express Company, for her analysis on what restaurants owners need to understand about inflation.

Cash Management 518

Cash Management Food Supply Seasonal Menu Social Media 518

Modern Restaurant Management

JANUARY 24, 2025

" To learn more about the courses and induction cooking methods, Modern Restaurant Management (MRM) reached out to Chef Chris Galarza, Founder of Forward Dining Solutions LLC and Co-founder of EcoChef, who assisted in Chatham’s induction conversion and who helped design Chatham’s ACF courses.

Sustainability 448

Sustainability Food Equipment Design 448

Modern Restaurant Management

OCTOBER 7, 2024

In almost every conversation I have with other industry professionals, someone will say “before COVID… ” or “since COVID… ” As a matter of fact, in many of my articles I make the same comparison. I’ll make this connection for you later in this article. This is a trend I hope will go away.

2025 474

2025 Loyalty Program Waste Compost 474

Modern Restaurant Management

JULY 5, 2022

In my last article I discussed how robots will transform our industry in a big way, but that is a few years off. In this article I will discuss the strategies that I have implemented with my clients across the country. Lack of Managers Is Cause for Guest Complaints. I just started this program with a client last week.

Seating 468

Seating Training Customer Service Point of Sale 468

Modern Restaurant Management

MARCH 15, 2022

And Bloomin’ Brands has experimented with a blockchain solution that helps manage supplies in the case of a food safety–related recall. If you are not reading this article on Modern Restaurant Management , please reconsider your reading choices and visit the original source.

Food Supply 592

Food Supply Point of Sale Supplies Food Safety 592

Culinary Cues

OCTOBER 14, 2024

The needs run the entire gamut: cooks, bakers, chefs, managers, bartenders, servers, caterers, and even business partners…the shortages and the opportunities are EVERYWHERE. Every restaurant and food related business is crying the same blues: “Where are the great employees?” This will never cease to be true.

Coaching 392

Coaching Employee Relations Take-out Training 392

Modern Restaurant Management

JUNE 23, 2022

The hi-tech workforce has expanded into factories, warehouses, ecommerce delivery fleets, and this article’s focus: quick serve restaurants. Temperature logs are automatically captured and sent to management dashboard reports for 24/7 monitoring. Restaurant managers can now detect and avoid equipment failures before they happen.

Food 474

Food Food Safety Front of House Fast Casual 474

ChowNow

MARCH 21, 2025

If managing food delivery feels more like a headache than a revenue stream, youre not alone. But with so many third-party platforms available, managing them all simultaneously quickly becomes overwhelming. In this article, youll learn: How food delivery aggregators work and why theyre valuable.

Delivery 195

Delivery Operations Food Online Ordering 195

Culinary Cues

APRIL 7, 2025

PLAN BETTER TRAIN HARDER Work Hard and be Kind Dick Cattani Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 900 articles about the business and people of food) CAF Talks Podcast [link] More than 90 interviews with the most influential people in food

Kitchen Safety 269

Kitchen Safety Food Supply 2030 Healthcare 269

Culinary Cues

NOVEMBER 10, 2024

In the end, the restaurant’s purpose is to provide a forum for coming together and the role of chefs, cooks, servers, bartenders, managers, and owners is to ensure that the experience embraces and does not offend, satisfies and never disappoints, respects all who enter and be what guests want them to be.

Front of House 395

Front of House Back of House Sourcing Travel 395

ChowNow

MARCH 13, 2025

Managing delivery orders shouldnt feel like running an obstacle course, but for many restaurant operators, thats exactly what it is. In this article, you will learn: How a centralized delivery system eliminates the chaos of managing multiple platforms. Lets break down why managing them all at once is so frustrating.

Delivery 195

Delivery Food Food Order Point of Sale 195

Modern Restaurant Management

JANUARY 20, 2025

Sysco, US Foods, and similar distributors have multiple revenue streams, but in this article, we’ll focus on one of their biggest sources of income: margins. The good news is there’s no reason you can’t carve out a little chunk of that $14.6 billion for yourself.

Operations 418

Operations Beverage Point of Sale Pricing 418

Modern Restaurant Management

APRIL 11, 2022

Our previous articles in MRM have centered on medical plan strategies for restaurants, how to build plans that are attractive to the workforce and manage those inherent costs. This article focuses on current trends in the time-away space and employee wellbeing. Wellbeing. ” Today’s workforce is burned out.

Communication 479

Communication Restaurant Law Uniforms Customer Experience 479

Modern Restaurant Management

JUNE 14, 2022

Last month, our article summarized the “state of the market” for employee benefits in the restaurant sector. Then we’ll review the best strategies for plan cost management. In our last article in MRM, we noted that none of our restaurant groups raised employee medical premiums for the 2022 plan year.

Insurance 457

Insurance 2022 2023 Article 457

Modern Restaurant Management

MAY 10, 2022

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. We’re going to park this one here until a little later in this article. Take food cost management for instance. The process of managing your food costs can be time consuming.

Supplies 493

Supplies Food Supply Audits Inventory 493

ChowNow

JUNE 5, 2024

Since 98% of consumers read reviews to help inform their decisions , it’s crucial for restaurants to encourage satisfied customers to provide feedback and manage their online reputation effectively. Now, let’s walk through how your team should manage these reviews.

Email Marketing 394

Email Marketing Social Media Website Management Online Ordering 394

ChowNow

MARCH 20, 2025

Managing Orders Across Multiple Platforms is a Nightmare The Problem: Anyone whos tried to manage multiple third-party platforms on a busy night knows this problem all too wellwith multiple systems running independently, staff are forced to juggle tablets, manually enter orders into the POS, and scramble to keep everything running smoothly.

Operations 195

Operations Online Ordering Customer Service Customer Experience 195

Culinary Cues

NOVEMBER 25, 2024

PLAN BETTER – TRAIN HARDER Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 900 articles about the business and people of food) CAFÉ Talks Podcast [link] More than 90 interviews with the most influential people in food They have taught me far more than I have ever been able to pass onto them.

Food Supply 377

Food Supply Uniforms Café Take-out 377

Culinary Cues

DECEMBER 16, 2024

Like every other cook, career server, manager and owner, I credit much of my life skills to time spent in houndstooth pants, in extreme heat, wielding razor-sharp knives, attracting a herd of cats on the way home, all while growing and learning about people in a way that might not happen in any other environment.

Employee Relations 379

Employee Relations Presentation Small Business Recruiting 379

Modern Restaurant Management

AUGUST 16, 2021

Looking back on my last few articles, I have focused on facts, on technology and on the hard time that we are all having hiring staff. The common thread is that each story is about incredible staff and great managers and that, together, they support each other inside and outside of the restaurant. Caring Managers.

Front of House 520

Front of House Cash Management Back of House Hiring 520

ChowNow

FEBRUARY 28, 2025

Managing multiple third-party delivery platforms can feel like running several businesses at once. In this article, well show you how to consolidate your delivery apps into one system so you can end tablet chaos, improve takeout operation, and ensure customers get their food fast, hot, and, most importantly, accurate.

Delivery 195

Delivery Online Ordering POS Customer Service 195

Modern Restaurant Management

JANUARY 22, 2025

Unfortunately, this often results in headaches, lost revenue, and extended downtime However, 3D modeling and design technology are ushering in a much-needed revolution in managing renovations, giving a much-needed solution for simplifying the process.

Design 221

Design Technology Fine Dining Fast Casual 221

Modern Restaurant Management

JUNE 4, 2021

Claiming their GMB account can help restaurateurs manage how their business appears in Google search results and improve website rankings on Google Maps and local search results. Restaurants should be sure to manage their reviews on their Google listing. Last year alone there were 6.9 trillion searches for the year worldwide.

SEO 577

SEO Website Management Online Ordering Mobile Ordering 577

Culinary Cues

FEBRUARY 5, 2025

What will we become if the answer remains nipping away at those things that make us special the interaction with knowledgeable servers, interplay with talented bartenders, connections with chefs, manager, and owners? Is the experience in jeopardy? Where theres a will there is a way.

Fine Dining 232

Fine Dining Food Supply Customer Service Recruiting 232

ChowNow

FEBRUARY 5, 2025

After reading this article, you will realize that reviews are your most valuable online asset, and leaving them unattended is unthinkable. With 83% of consumers checking Google reviews before choosing a restaurant, having a robust system for collecting and managing feedback should be a top priority. We all do it.

2025 221

2025 Customer Experience Customer Service Website Management 221

Culinary Cues

MAY 8, 2023

It sounded like an appropriate title for an article about life in the kitchen. If a chef can manage a week or two here or there it will be at that rare time when business is off and even then, chefs are checking their email a few times a day to see what crisis is occurring while they try to relax.

Kitchen Safety 479

Kitchen Safety Food Safety Coaching Training 479

Modern Restaurant Management

APRIL 11, 2022

A recent article in The New York Times cited a 5.7-percent Facing multiple headwinds, restaurant owners and management must employ the most effective tool available: effective communication. A good starting point for addressing many issues is use of a manager’s log. Managers are already busy. Communicate Better.

Cash Management 508

Cash Management Healthcare Social Media Communication 508

Culinary Cues

APRIL 23, 2023

Do you understand the seasonality of ingredients and how to adjust for less than stellar quality or substitute ingredients that will bring you close to the same result in a recipe? [] WHAT DO YOU KNOW ABOUT WINE: Is the wine list solely the responsibility of the sommelier, lead bartender, or dining room manager?

Seasonal Menu 516

Seasonal Menu Leadership Training Fine Dining 516

Modern Restaurant Management

SEPTEMBER 9, 2022

This article will cover how implementing automation tools like IoT monitoring can save your business money, protect your inventory, and save time. This also allows management to reallocate time to serving customers, preparing meals, and keeping your establishment clean. Inflation is promptly changing the behavior of everyone.

Inventory 474

Inventory Equipment Waste Pricing 474

Modern Restaurant Management

DECEMBER 12, 2023

From softwares like ChatGPT to self-driving cars like the Tesla Model 3, AI and automation are making remarkable strides In the restaurant industry, these solutions are streamlining various aspects, including inventory management, contactless ordering, customer behavior analysis, and more.

Customer Service 507

Customer Service Customer Experience Social Media Innovation 507

ChowNow

MARCH 14, 2025

Even when they manage to attract online orders, a lack of repeat business makes sustained growth feel out of reach. For more information on food photography, read our article How to Take Menu Photos Like The Pros. To learn how to set this up, read our article, Order with Google for Restaurants: How to Get Started.

Ordering 195

Ordering Mobile Ordering Online Ordering Email Marketing 195