7 Shifts

OCTOBER 22, 2024

Build a mobile-friendly restaurant website In 2024, roughly around 63% of all web traffic came from mobile devices. If your website isn’t optimized for mobile, you could be losing out on potential customers. A smooth mobile experience keeps people engaged and leads to more online bookings.

Book 195

Book Marketing Email Marketing Social Media 195

ChowNow

FEBRUARY 28, 2025

Online ordering has transformed the restaurant industry, turning what was once a convenience into an absolute necessity. Customers expect to browse menus, place orders, and pay for their meals with just a few taps of their phones. Why Every Restaurant Needs an Online Ordering System The answer is simple: to stay competitive.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

ChowNow

MARCH 20, 2025

A single missteplike a delayed order or a system glitchcan throw off an entire shift. Whether theyre grabbing takeout, dining in, or ordering delivery, diners dont have patience for long waits or clunky systems. The easier it is for customers to place orders and receive their food, the smoother operations run. The result?

Operations 195

Operations Online Ordering Customer Service Customer Experience 195

ChowNow

FEBRUARY 21, 2025

While these platforms do bring in orders, they also come with the price of high commission fees, loss of customer data, and a weaker connection between you and your guests. Its up to you to educate them on the impact and show them why ordering direct makes a difference. But how do you get diners to change their habits?

Ordering 195

Ordering Email Marketing Online Ordering Social Media 195

ChowNow

FEBRUARY 28, 2025

In this guide, youll learn how to use ChowNow tools along with a handful of other effective strategies to increase order volume, boost your current customer traffic, and grow your overall sales. Email marketing is one of the most effective ways to stay top-of-mind with customers and remind them its time to order again from your restaurant.

Ordering 195

Ordering Email Marketing Social Media Online Ordering 195

ChowNow

FEBRUARY 12, 2025

By the time you finish this article, youll know how to approach restaurant marketing the right way and not waste time doing guesswork, crossing your fingers, and then hoping you see new customers walking through the door. A strong online presence means more visibility, more orders, and, ultimately, more revenue.

2025 195

2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

MAY 5, 2023

In this article, we’ll look at how payments technology has evolved over the last few years and became an important ally for restaurants that want to level up their customer experience and their revenue while handling the busiest days of the year. One notable development is the prevalence of QR codes. A recent Paysafe study with 200 U.S.

Mobile Ordering 419

Mobile Ordering Online Ordering Customer Service Customer Experience 419

ChowNow

JANUARY 30, 2025

Restaurant branding is not easy, but when done correctly, the reward is a packed dining room every night with a steady stream of to-go orders out the side door. Whether customers are ordering in-person or online, its important to keep your brand consistent. Creating a positive experience for your guests defines your brand.

Email Marketing 195

Email Marketing Mobile Ordering Customer Experience Online Ordering 195

Modern Restaurant Management

JUNE 23, 2022

Taking orders at the counter and preparing quick meals were not necessarily perceived as stepping stones to better-paid careers with expanded responsibilities. The hi-tech workforce has expanded into factories, warehouses, ecommerce delivery fleets, and this article’s focus: quick serve restaurants. Fast forward to 2022.

Food 474

Food Food Safety Front of House Fast Casual 474

ChowNow

MARCH 21, 2025

In this article, you will learn: How to define your restaurants target market to guide your business decisions. Climate & Seasonality: Does the weather impact what people order or when they dine out? Online Ordering Behavior: Are they more likely to dine in, take out, or order for delivery? can reveal useful trends.

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

ChowNow

MARCH 27, 2025

In this article, youll learn: How to factor in costs, competition, and customer expectations Which pricing strategies work in a real-world restaurant setting How to test and tweak prices without losing loyal guests Lets get started so you can make smarter pricing decisions that support both your bottom line and your guest experience.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

ChowNow

FEBRUARY 13, 2025

77% of diners look at a restaurants website before going out to eat or ordering takeout or delivery. If you dont have a website, that means over three-quarters of the people near your restaurantyour potential customerswill never come in or place an order because they have no way to find you when theyre looking for a place to eat.

Social Media 195

Social Media Online Ordering SEO Email Marketing 195

Modern Restaurant Management

APRIL 20, 2022

This is what we discuss in this article. Order-Only Automats: Pros and Cons. Perhaps the most common places to spot order-oriented automats are fast-food chains like McDonald's, Burger King, and others. These machines allow customers to order food without talking to anyone until the moment of collection.

Mobile Ordering 537

Mobile Ordering Food Order Employee Relations Customer Service 537

ChowNow

MARCH 20, 2025

Keeping menus updated across various online ordering systems and third-party delivery apps can feel like a never-ending game of catch-up. Manually updating menus across multiple online ordering channels is tedious, time-consuming, and prone to mistakes. The growing popularity of online ordering has only made this challenge more urgent.

Menu 195

Menu Management Management Online Ordering 195

Modern Restaurant Management

AUGUST 25, 2020

In this article, we discuss how restaurant design is changing as a result of the COVID-19 pandemic and highlight how we must rethink the consumer-facing footprint to make the restaurant experience more sustainable and bolster consumer confidence. Giving consumers control through their own mobile devices will be vital to success.

Design 531

Design Guest Recovery Consumer Goods Fine Dining 531

Modern Restaurant Management

FEBRUARY 9, 2021

This article includes some simple digital marketing strategies that restaurants can quickly implement ahead of the Valentine’s Day holiday. As more customers are searching for and looking at restaurant websites on their phones, the page needs to be mobile friendly and optimized. Make Your Menu the Main Course.

Marketing 553

Marketing Email Marketing Website Management Social Media 553

Social Hospitality: Restaurants

FEBRUARY 25, 2021

Mobile Menus. Everything you do should funnel customers towards your mobile menu to encourage takeout orders. If your mobile experience is poor, you’re building your digital marketing on a shaky foundation. Pull up an online order form. Pay the bill on a mobile device. Redirect to your website. Review Sites.

2021 434

2021 Social Media Mobile Ordering Online Ordering 434

The Rail

DECEMBER 2, 2024

In this article, we’ll show you exactly how to create a food delivery app tailored to your restaurant’s needs, while staying competitive in a booming industry. As customers increasingly turn to online ordering for convenience and safety, restaurants must adapt to stay competitive. Real-time order tracking.

Delivery 147

Delivery Food Loyalty Program Food Order 147

Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. Digitize Your Ordering Function and Enhance Your Presence. Just prior to the pandemic, off-premises orders accounted for 60 percent of restaurant engagements, according to a National Restaurant Association report.

Technology 508

Technology Loyalty Program Front of House Online Ordering 508

Modern Restaurant Management

JUNE 4, 2021

Search engines rank the most relevant results first and the average organic click-through rate (CTR) the very top Google mobile search result gets is 26.9 Implementing SEO strategies aimed at vaulting into the Google Six Pack can help restaurants increase visibility, remain competitive and attract business.

SEO 577

SEO Website Management Online Ordering Mobile Ordering 577

Modern Restaurant Management

JULY 15, 2020

Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. Methodology: Grubhub took a look at order trends on its platform from January 1 – June 20, 2020, as compared to the same timeframe in 2019 to find the top items rising in popularity so far.

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

ChowNow

AUGUST 30, 2023

Eager to establish a stronger connection with your customers and increase repeat orders? With branded mobile apps, Diners are much more likely to reorder. Our restaurants who have purchased an iOS and Android app typically see a 2x increase in orders. Articles of Incorporation). Articles of Incorporation).

Mobile Ordering 369

Mobile Ordering Document Certification Website Management 369

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. NCR Corporation added technology that builds diners’ confidence by empowering them to both order and pay via their own mobile device.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Culinary Cues

DECEMBER 30, 2022

You must give and invest in order to receive. The opportunities are limitless if you take responsibility for your own upward mobility. Over 800 articles about the business and people of food). That’s correct, I asked: “What are you investing in your career as a cook?” BE THE SOLUTION. PLAN BETTER – TRAIN HARDER.

Workshop 393

Workshop Article Take-out Uniforms 393

Modern Restaurant Management

OCTOBER 17, 2022

It was only after the Great Recession that businesses began to uncover the power of technology by developing mobile apps, self-service kiosks, and more. This includes computerized voice assistance in drive-through lines, personalized menus based on order history and dietary preferences, as well as customized menu suggestions.

2008 508

2008 Small Business Mobile Ordering Technology 508

7 Shifts

OCTOBER 28, 2024

In this article: How to calculate your profit margin for your bar What is the average profit margin for bars? Review your inventory and spot areas where there’s over-ordering and spoilage, especially for perishable items like food and garnishes. Another way to lower your restaurant costs is by negotiating with suppliers.

Point of Sale 195

Point of Sale Merchandise Seasonal Menu Bar 195

Goliath Consulting

DECEMBER 6, 2020

Through stay-at-home orders and extended shutdowns, restauranteurs had to be nimble and creative, relentlessly searching for new business avenues and strategies to keep their businesses afloat. Mobile Apps and Data. This means offering streamlined menu options, contactless delivery, as well as real-time order tracking.

2021 286

2021 Mobile Ordering Food Guest Recovery 286

Modern Restaurant Management

APRIL 2, 2020

Rally for Restaurants is a grassroots movement built to support local restaurants and stimulate cash flow by encouraging consumers to order takeout and delivery so the foodservice community can count on the income to keep their businesses running. Toast’s public directory of participating restaurants across the U.S. restaurants.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

DECEMBER 23, 2019

A portion of this article is included as a chapter in a new, 90+ page eBook – How to Start a Business from Scratch: Build a Successful Business and Turn Your Ideas Into Money. Customers should experience your brand consistently whether they’re on social media, a mobile delivery app, your website or in your restaurant.

Social Media 334

Social Media Customer Experience Customer Service Small Business 334

Modern Restaurant Management

AUGUST 22, 2023

In this article, I’ll share the areas where AI is best suited to improve your restaurant business, what the limitations are and how restaurants can leverage alternatives to drive revenue, today. But, your point of sale data tells you these guests are ordering drinks and appetizers, but not staying for dinner.

Marketing 419

Marketing Social Media Point of Sale Customer Service 419

ChowNow

FEBRUARY 27, 2024

In today’s world, that means their mobile devices. To gain more diners and drive more orders, restaurants need to optimize their mobile marketing and make it easier to order. What’s mobile marketing? Why mobile marketing for restaurants? Here are some tips and tools to help you get started.

Marketing 195

Marketing Mobile Ordering Email Marketing Online Ordering 195

Modern Restaurant Management

SEPTEMBER 25, 2020

We’ll share his answers with you in this article, along with our top reasons why a food truck makes the perfect gateway to opening a restaurant. While you’ll likely want to hire someone to help take orders, you can realistically manage with a single part-time employee. Why Is a Food Truck a Smart First Step?

Food Truck 445

Food Truck Food Food Safety Point of Sale 445

Social Hospitality: Restaurants

AUGUST 13, 2020

For example, taking and processing orders, accommodating new arrivals at hotels and venues, processing booking and customer information, processing check-outs faster, and much more. Aside from financial savings, it’s also important to note virtual receptionists can help expedite numerous processes.

Customer Service 436

Customer Service Innovation Hospitality Hotels 436

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Modern Restaurant Management

MARCH 25, 2020

Their technology allows a restaurant to enable curbside order, pay and delivery – with 24 hours. The company is offering Tap & Order and Tap & Pay technology free during the COVID-19 crisis. This means a restaurant can convert their parking lot into a touch free take out zone and also implement online ordering.

Online Ordering 289

Online Ordering Insurance Mobile Ordering Website Management 289

ChowNow

JULY 17, 2024

In this article, we’ll walk through a comprehensive guide on how to write an operations plan for your restaurant, complete with examples. Server: Take orders, serve food and beverages, and provide customer service. Check out this article for additional job descriptions of key team members. .”

Operations 195

Operations Kitchen Safety Front of House Food Safety 195

Modern Restaurant Management

JANUARY 15, 2021

The chains’ carry-out, drive-thru, and delivery orders soared throughout the pandemic as consumers looked for relief from preparing most of their meals at home. Quick service customer transaction declines bottomed out in April with a decline of -35 percent versus year ago, but quickly improved as shelter-at-home orders were lifted.

2021 423

2021 Fast Casual Fine Dining Point of Sale 423