ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Its tough, and cant be done passively. What is Restaurant Operations Management? Great restaurant operations dont happen by accident.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

MAY 14, 2021

Audit the waste stream and try to identify current trends and how much waste is actually being generated. Most of the time, back-of-the-house food that is being tossed, isn’t because its spoiled, and often times, still perfectly edible. The EPA estimated that in 2018, the United States wasted 35.3 million tons of food.

Waste 527

Waste Compost Recycling Food 527

Modern Restaurant Management

JUNE 8, 2020

Undoubtedly, most restaurant owners are eager to flip their closed signs and to welcome back their beloved patrons. Common sanitation precautions being taken include lowered occupancy limits, mask requirements, and in-house social distancing. Though a handful of U.S. However, it won’t be business as usual. Employee well-being.

FOH 507

FOH BOH Front of House Employee Relations 507

Modern Restaurant Management

NOVEMBER 16, 2021

Cloud-based restaurant management software solutions enable food service operators to access everything from personnel to payments to back-of-house operations and incorporate loyalty programs from any channel the customer uses in real-time. Same thing with locations – which ones are turning a profit or are draining the budget?

Customer Experience 508

Customer Experience Operations Loyalty Program Front of House 508

Modern Restaurant Management

MARCH 20, 2020

While beneficial in many ways, housing mass amounts of data leaves restaurants wide open to potential breaches — and hackers aren’t always the culprit. If you’re like me, chances are you’ve probably ordered food online or through an app at least once in the last couple of weeks.

Online Ordering 540

Online Ordering Email Marketing Website Management Franchise 540

Modern Restaurant Management

DECEMBER 16, 2021

Brooklyn Dumpling House just opened and they're already franchising the idea. We also foresee a lot of companies will redesign locations even further to maximize efficiency. Fortunately, we have exceeded in our efforts to reduce our footprint and maximize profitability to effectively operate our drive-thrus and maintain team productivity.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

AUGUST 29, 2022

Embracing digital connectivity also brings greater security to restaurant operations, helping operators meet rigorous standards for access control, encryption, and audit logging. Today, the sophistication of IoT technology available to the restaurant sector is at an all-time high. —so the data can be leveraged to identify areas of risk.

Operations 473

Operations Food Safety Kitchen Safety Front of House 473

Modern Restaurant Management

APRIL 11, 2024

Back-of-house operations also offer significant technological opportunities. Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. The key lesson both establishments teach?

2024 473

2024 Customer Experience Compost Loyalty Program 473

Modern Restaurant Management

JUNE 26, 2024

Quick service restaurants (QSRs) that can deliver this caliber of experience cement customer loyalty and keep them coming back for more. Take a step back and assess the entire drive-thru experience through the eyes of your customers. The popularity of drive-thru continues as sales are up 30 percent since 2019.

Seating 437

Seating Mobile Ordering Point of Sale Customer Experience 437

7 Shifts

SEPTEMBER 7, 2021

Ruth's Hospitality Group Inc, parent of Ruth's Chris Steak House, is increasing prices by about 2.5% We also can use the same data to track economic trends in the restaurant industry at large. We also wanted to see if the inflation concerns many are expressing are showing in restaurants as large flows of government stimulus are distributed.

Tip Distribution 370

Tip Distribution 2019 2021 Cash Management 370

7 Shifts

NOVEMBER 3, 2021

When you think about issues that arise in your restaurant that could cost you significant amounts of money, what first comes to mind? If you're like most restaurateurs it's things like theft (both time and material), lawsuits, spoilage, or staff turnover. Table of Contents. The cost of restaurant cybersecurity. The cost of restaurant cybersecurity.

POS 370

POS Audits Loyalty Program Information 370

Modern Restaurant Management

JULY 1, 2020

Review mentions of “Back-owned” (and related terms) also skyrocketed, up 426 percent, as people look to support and surface these businesses to the community. In early June, we've seen diners seated come back substantially – now down 57 percent compared to pre-pandemic levels. Yelp's Economic Impact Report.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. An issue that may arise from this in 2024 is data privacy.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Embrace the Suck

DECEMBER 25, 2019

They also learned how to make money by filling up empty trucks going back to their market with what is known as the backhaul. What you want to ask for is margin instead of markup and you want it to be auditable. Having worked as a consultant for a large foodservice distributor for 4 years, I learned a lot about their business.

Food Truck 296

Food Truck Food Tip Distribution Audits 296

Modern Restaurant Management

FEBRUARY 10, 2020

Hardee's, and Panda Express are just some of the leading restaurant chains that have added plant-based items to their menus over the past 12 months, with Del Taco, Qdoba Mexican Eats, Red Robin, and Yard House adding additional items to their existing plant-based offerings. This data covers U.S.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Restaurant of the Future Panel.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

SEPTEMBER 14, 2021

New & Notable spotlights the latest news restaurateurs need to know. TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

APRIL 2, 2020

Restaurant employees can apply online to receive a one-time, $500 check to use toward bills, including housing, transportation, utilities, childcare, groceries, medical bills and/or student loans. The Foundation will administer the grants, offered on a first-come, first-served basis. Live in the U.S., an overseas U.S. state or territory.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

7 Shifts

SEPTEMBER 19, 2022

Back-of-House and Front-of-House. Back-of-House and Front-of-House are an even split. 7shifts data shows no large discrepancy between turnover rates in the front- and back-of-house. Back-of-House and Front-of-House are an even split. Table of Contents. What about managers?

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

7 Shifts

MAY 15, 2023

Updating your payroll records in case of an audit. Did you know that payroll/labor makes up almost one-third of a restaurant's operating costs ? While most restaurateurs are experts in hospitality and customer service, payroll makes many savvy business owners scratch their heads. Paying employees what they are owed on time. And if you don't.

2023 195

2023 Tip Distribution Audits Restaurant Law 195

PathSpot

JANUARY 17, 2024

Technology improves back-of-house (BOH) operations by bringing efficiency, accuracy, and streamlined processes. In the fast-paced world of restaurants and food manufacturing, staying competitive is critical for success. This blog will explore the details of the tech tools and technologies used in the restaurant’s BOH.

Back of House 52

Back of House BOH Operations Food Safety 52

The Rail

OCTOBER 3, 2024

Food Preparation and Handling Let’s start with the back-of-house since this is the area where food is prepared and most likely to be handled. Back-of-house hygiene practices are key, as this can be one of the main places where foodborne illness spreads through your restaurant.

Food Safety 130

Food Safety Front of House Kitchen Safety Food 130

EATER

MARCH 3, 2022

This rainbow-hued array of drinks is popping up all over the country not as part of a new tea shop chain, but associated with “nutrition clubs” with vague names like Good 2 Go Nutrition or Healthy Life Nutrition. These nutrition clubs aren’t new either, but they are appearing all over small-town America at an impressive clip.

Recruiting 313

Recruiting Small Business Social Media Consumer Goods 313

Transact

JANUARY 17, 2022

Simplify Audits. Back-Of-House Automation ) suite of apps and hardware by TransAct can help you accomplish everything mentioned above…and then some. Step-by-step Standard Operating Procedures are in place for good reason – several reasons, actually. Ensure Uniformity. Improve Quality Assurance. Ensure Personal Safety.

Operations 142

Operations Food Safety Audits Uniforms 142

Apicbase

APRIL 5, 2024

By integrating software and hardware like POS systems and kitchen printers with back-of-house systems like accounting and inventory management software, restaurants can achieve greater efficiency, accuracy, and scalability. What Back-of-House Processes Can Restaurants Automate? What Is Restaurant Automation?

Back of House 52

Back of House Front of House BOH Point of Sale 52

7 Shifts

AUGUST 18, 2024

Opening a restaurant is a big challenge that requires a huge investment of time and money. But the challenges don’t stop there—once open you have to focus on improving processes, managing labor schedules, and controlling restaurant costs. Indeed, controlling restaurant costs is one of your biggest challenges. What costs do you focus on?

License 370

License Equipment POS Food Supply 370

Restaurant365

DECEMBER 10, 2021

With separate systems that don’t fully “talk” to one another, you may be required to import data back and forth, a manual process that can be time consuming and lead to errors. Payroll and accounting are some of the most complex, and critical, responsibilities for a restaurant. At the core, restaurant payroll is an accounting function.

Point of Sale 146

Point of Sale Back of House Front of House POS 146

Restaurant365

JANUARY 25, 2022

Instead, AP automation enables a range of automated bill payment options, including check, automated clearing house (ACH) and virtual credit cards. AP automation virtually eliminates time-consuming, error-prone data entry, and enables your managers to focus on customers and front-of-house operations. Data Entry and GL Coding.

Front of House 147

Front of House Back of House Audits Pricing 147

Xtra Chef

MAY 21, 2020

This project is focused on making your back of house better than ever. Build a better back office. With less diners eating on-premise, now is a great time to focus on building better back-office business practices. We’re talking about remodeling your business. Even better?

2020 115

2020 Back of House Document BOH 115

Perfect Daily Grind

DECEMBER 12, 2022

After providing for themselves and their families, producers can reinvest profits back into their farms to purchase equipment and resources – such as fertilisers and irrigation systems – and carry out necessary repairs and maintenance. So how exactly does a barter system work in coffee production? Read on to find out what they had to say.

Consumer Goods 189

Consumer Goods Certification Workshop Sustainability 189

Restaurant365

AUGUST 27, 2021

If you are looking to address your restaurant hiring challenges , consider starting with an audit of your online presence. Accurately represent your unique front of house or back of house teams? Most restaurants are trying to hire right now. Cultivate an online presence. What will they find?

Recruiting 151

Recruiting Social Media Front of House Hiring 151

Hot Schedules

JUNE 22, 2020

HotSchedules helps alleviate this problem by offering employee-led shift swaps and voluntary house shift pickups. Edits to Posted Schedule & Schedule Audit Report. The Schedule Audit Report provides documentation of schedule edits. Predictive Scheduling Comes to the Windy City and City of Brotherly Love. Right to Rest.

Employee Relations 97

Employee Relations Restaurant Law Audits Customer Service 97

Restaurant365

JANUARY 22, 2020

A professional forensic audit of your business. A professional forensic audit of your business. Tech innovation in payments, operations, and marketing requires enormous amounts of data, which attracts criminal hackers looking to profit from a data breach. Your payroll tech is collecting private employee identification information.

Audits 88

Audits Point of Sale Front of House POS 88

Lavu

JANUARY 21, 2020

Both your front of the house (FOH) and back of the house (BOH) transactions are recorded simultaneously. The restaurant industry is one of the most fast-paced, with endless to-do lists. While it may be exciting to own a restaurant and serve your customers, some vital tasks like doing accounts may be quite challenging.

Audits 78

Audits Back of House Point of Sale Front of House 78

Bar and Restaurant Coach

APRIL 2, 2019

If that number seems reasonable, it’s back to business as usual. It’s a bit like the fox guarding the hen house. At the end of the audit, you’ll know the variance, also known as shrink. It’s our goal to help you get those losses under control and maximize your profitability. Count noted on spreadsheet.

Inventory 95

Inventory Bar Coaching Audits 95

Xtra Chef

MAY 13, 2020

However, we already know that the rise of take-out and delivery will limit front of house labor costs and other overhead expenses, placing an even greater emphasis on squeezing every last ounce of profit from your production. How exactly it will have changed once we fully emerge on the other side of the COVID-19 pandemic is yet to be seen.

Front of House 79

Front of House Back of House FOH BOH 79