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Can you provide an example of how you’ve improved employee performance through training? How do you maintain smooth communication between FOH and BOH staff? Can you provide an example of how you’ve improved employee performance through training? How do you maintain smooth communication between FOH and BOH staff?
They also provide the added benefit of digital audit trails, should you need to validate your team’s compliance for any reason. Front-of-house (FOH), back-of-house (BOH), and management should feel comfortable immediately discussing any questions that arise related to new policies. Improve Team Communication.
Given the nature of how restaurants operate —with complex systems in the FOH and BOH —ensuring that receive orders, collect payment, and pay teams—here are numerous areas of the business that could be breached. Audit your existing POS and check to see what PCI compliance standards they have. Train Staff in Best Practices.
Checklist app automates daily food safety and operational task management as well as regular maintenance and audit procedures. Virtual Training Forums – newly-created to address timely and critical COVID-19 topics. Regional Training Forums – in-person and virtual meetings across the U.S. ” The BOHA!
This blog delves into the current food safety trends, underscoring how a commitment to food safety can significantly boost a restaurant’s success and drive ROI and hear excerpts from the Opus Training webinar on the RIO of Food Safety. BOH Safety Trends in Food Safety with digital monitoring systems are necessary in today’s restaurants.
This is especially important when training new employees. Doing so can help improve the efficiency and effectiveness of both your back-of-house ( BOH ) and front-of-house (FOH) teams. If you leave it up to word-of-mouth, your new hires may miss out on essential practices, systems, and etiquette that are essential for your business.
Back of house (BOH) operations are complex and have many moving parts. Let’s examine how centralising your restaurant data using BOH management software saves time, reduces costs, and improves restaurant profit margins. The link between the POS system and BOH technology is a vital part of successful restaurant automation.
In this article, we’ll cover: Intellectual property Business plan Manual for franchisees Franchise agreement Marketing strategy Partnership with franchisees Training The right technology Feedback loops Franchise support team. Devote enough time to training. Provide ongoing support and training. Which staff structure will I use?
In food service and hospitality, paying attention to BOH hygiene protocols will increase the risk of illnesses among customers and employees. Moreover, organizing regular training sessions reinforces the significance of cleanliness throughout the team.
On top of the manual, you’ll also need to dedicate time to training new franchisees for at least several weeks. Audited financial statements can reassure potential business owners and investors. Recipes should be simple to execute and dishes easy to assemble using your operations manual and training courses. The solution.
Several users say MarketMan is easy to use or that it’s easy to train employees to use the system. In case of an audit, the necessary documents are ready for inspection. It is a popular choice for BOH management, mainly for companies in the US. Pros Overall, users are positive about MarketMan’s capabilities.
Back-of-house (BOH) management. It also creates an audit trail that can be used to identify all processes and ensure the accuracy and completeness of the information. . A good system should be easy to use, integrate into your restaurant operations, and require minimal training hours to master. Front-of-house (FOH) management.
It can lead to burnout and turnover, which may also leave you open to more risk through increased mistakes and gaps in training. Suppliers and vendors are struggling just as much as you are, and many are actively refusing or limiting audits as they try to reduce risk due to COVID-19. Add Self-Assessments at Locations.
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