7 Shifts

NOVEMBER 15, 2024

How do you communicate restaurant policies and changes to your employees effectively? How do you maintain smooth communication between FOH and BOH staff? Becoming a restaurant manager entails leadership and communication skills. This question also gauges a potential manager’s leadership and communication skills.

Leadership 195

Leadership Management Management Operations 195

7 Shifts

SEPTEMBER 19, 2024

Team Communication Managers send announcements to the whole team or to specific groups, like the people scheduled to work that day. They then use punch audit reports to view edits to staff timesheets and track missed punches. Employees can view the schedule, swap shifts, and request time off via the mobile app.

Cash Management 370

Cash Management POS Customer Experience Food Truck 370

7 Shifts

JUNE 3, 2022

According to Jim Taylor, a restaurant coach at BenchmarkSixty , restaurants can afford to pay employees more by looking for efficiencies in their productivity. Whether they're in school, have kids, or need time for auditions, restaurant workers can live the lifestyle they want outside the traditional 9-to-5. Communication is lacking.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Modern Restaurant Management

JANUARY 29, 2021

Coach Employees to Be an Extension of Your CQO. That’s why it’s important to coach employees (not just have them memorize rules) to help them understand why they’re being asked to follow certain rules. You can also use some QMS platforms to help with document collection and supplier communication.

Audits 182

Audits Food Safety Kitchen Safety Coaching 182

Crunchtime

FEBRUARY 7, 2024

While these methods help communicate SOP details to a degree, there is little to no accountability built into the system and it is next to impossible to roll out changes quickly. For example, if an internal audit finds that certain items are out of stock, a task would be assigned to restock that item by a certain date.

Operations 78

Operations Audits Cash Management Food Safety 78

Modern Restaurant Management

DECEMBER 16, 2021

With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff. The rise of collaborative coaching. An increase in data visibility and recency. The end of one size fits all.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

EATER

MAY 25, 2023

Photo by David Cortes Stephanie Jack always knew she wanted to work in food, and her journey took her from Frito-Lay to the “smart produce” business Stephanie Jack’s parents met while working at Heinz — specifically, when her mother was auditing her father’s department. This paid big dividends in my career. I learn from them every day.

Innovation 96

Innovation Food Consumer Goods Food Supply 96