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Coach Employees to Be an Extension of Your CQO. That’s why it’s important to coach employees (not just have them memorize rules) to help them understand why they’re being asked to follow certain rules. However, they still need to send you documentation and data in order to remain approved suppliers for your business.
“Complexity is the enemy of execution,” according to business and life coach and author Tony Robbins. Beyond the traditional criteria that need to be considered in delivering a satisfying CX, today’s consumer also has an expectation built around the freedoms enabled by mobility and mobile devices.
Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.
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In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. Orders can also be made at the plaza within the complex, using QR codes placed on outdoor tables. “At our core, ShiftPixy’s mission is about helping operators succeed.
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