7 Shifts

NOVEMBER 15, 2024

Can you provide an example of how you’ve improved employee performance through training? Can you provide an example of how you’ve improved employee performance through training? A restaurant manager should not only be able to manage day-to-day tasks but also invest in the growth of their team through effective training.

Leadership 195

Leadership Management Management Operations 195

Modern Restaurant Management

JULY 10, 2023

Brands of all sizes must conduct regular safety and quality audits to ensure all locations are consistently compliant. In these traditionally in-person audits, inspectors often find issues that need to be corrected, and would tell the brand location’s operator what was wrong. The operator would then go correct the problems.

Audits 88

Audits Operations Coaching Food Safety 88

7 Shifts

JUNE 3, 2022

According to Jim Taylor, a restaurant coach at BenchmarkSixty , restaurants can afford to pay employees more by looking for efficiencies in their productivity. Whether they're in school, have kids, or need time for auditions, restaurant workers can live the lifestyle they want outside the traditional 9-to-5. Schedules aren't flexible.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Modern Restaurant Management

JANUARY 29, 2021

Coach Employees to Be an Extension of Your CQO. It can lead to burnout and turnover, which may also leave you open to more risk through increased mistakes and gaps in training. Suppliers and vendors are struggling just as much as you are, and many are actively refusing or limiting audits as they try to reduce risk due to COVID-19.

Audits 182

Audits Food Safety Kitchen Safety Coaching 182

Modern Restaurant Management

MARCH 2, 2023

“Complexity is the enemy of execution,” according to business and life coach and author Tony Robbins. Are your staff sufficiently trained in how to handle your customers? It can also be the enemy of payment processing cost efficiencies and the ability to deliver a satisfying customer experience (CX). The list goes on.

Operations 164

Operations Loyalty Program Mobile Ordering Consumer Goods 164

The Rail

OCTOBER 3, 2024

Because foodborne illness is so prevalent, and the consequences so severe, every member of your staff should be trained on the basics of food safety. In this article, we’ll cover training for different roles in the restaurant industry, giving you all the tools you need to keep your food illness-free and your reputation spotless.

Food Safety 52

Food Safety Front of House Kitchen Safety Food 52

Crunchtime

FEBRUARY 7, 2024

Inventory audit: different products and items run out of stock more quickly than others; standardizing the expectations for when and how frequently each product should be prepared or restocked. Employee training and onboarding: what training videos, paperwork, and other tasks need to be completed for each employee in each location?

Operations 78

Operations Audits Cash Management Food Safety 78