Modern Restaurant Management

OCTOBER 28, 2022

And though that in and of itself is helpful, it also communicates something important to your employees – you care about their experience and want to make things easier for them. 3 – Foster Better Communication. Open and transparent communication is a hallmark of great leadership. Further, listen to your employees.

Leadership 472

Leadership Loyalty Program Communication Training 472

Modern Restaurant Management

OCTOBER 7, 2021

Technology also helps bridge communication between restaurant management and staff. Having a retail management tool with a mobile application, for instance, reduces the need for wait staff to move around when communicating with each other. Moreover, by eliminating unnecessary tasks, staff can focus more on the quality of their work.

Technology 492

Technology Operations Food Safety Kitchen Safety 492

Modern Restaurant Management

AUGUST 12, 2024

For example, AI can audit monthly credit card statements in seconds – a job that can take restaurant owners between three and 21 days depending on the size of the business. Because this task is such a time sink, many restaurants conduct quarterly statement audits, leaving money-saving opportunities unidentified for months on end.

Audits 449

Audits Back of House Employee Relations SEO 449

Modern Restaurant Management

JULY 24, 2023

It can help improve restaurants’ transparency, validation, verification, and communication, driving key performance indicators (KPIs) like increased customer satisfaction, trust, and loyalty. Here, AI can help verify suppliers’ compliance with audit and certification standards. Building consumer trust. Driving KPIs.

Supplies 419

Supplies Sustainability Food Supply Food Safety 419

7 Shifts

NOVEMBER 15, 2024

How do you communicate restaurant policies and changes to your employees effectively? How do you maintain smooth communication between FOH and BOH staff? Becoming a restaurant manager entails leadership and communication skills. This question also gauges a potential manager’s leadership and communication skills.

Leadership 195

Leadership Management Management Operations 195

Modern Restaurant Management

JUNE 8, 2020

” Restaurant managers who develop clearly-documented policies, operational checklists, and clear communication systems can simplify the process for everyone. They also provide the added benefit of digital audit trails, should you need to validate your team’s compliance for any reason. Improve Team Communication.

FOH 507

FOH BOH Front of House Employee Relations 507

Modern Restaurant Management

JANUARY 29, 2021

Even before the pandemic, customers at my software company, RizePoint, were trending toward doing more self-assessments at each location to track the results of big yearly audits and to get better views into how things are right now instead of a single point-in-time view. Add Self-Assessments at Locations.

Audits 457

Audits Food Safety Kitchen Safety Coaching 457

ChowNow

MARCH 14, 2025

Standardized recipes, efficient prep work, and strong communication between back-of-house and front-of-house teams prevent bottlenecks. Improve workplace culture with fair scheduling, competitive pay, and open communication. Regularly audit expenses and negotiate with vendors to keep costs in check.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

MAY 14, 2021

Audit the waste stream and try to identify current trends and how much waste is actually being generated. Perhaps, having a discussion with employees, and providing educational communication materials on how composting works, and what scraps can go inside the composting bin and what cannot.

Waste 527

Waste Compost Recycling Food 527

Modern Restaurant Management

NOVEMBER 25, 2020

Communicate with Customers and Employees. Communicate often – in person, through social media, during staff meetings, via signage, etc.– – that you’re taking every precaution to keep employees, guests, and your community safe. Switch from Manual to Digital Systems.

Food Safety 553

Food Safety Social Media Food Order Audits 553

7 Shifts

JUNE 29, 2022

Location Audits. A location audit offers franchisors the chance to go in-depth on a specific location to see where it's thriving or struggling when it comes to compliance. To be considerate, it's recommended to give franchisees a brief heads up about the audit before formally conducting it. Communication Blasts.

Franchise 370

Franchise Franchising Restaurant Law Document 370

Modern Restaurant Management

MAY 12, 2021

Auditing Your Outdoor Dining Space Before Permit Request. Before applying for a permit or renewal, it’s in your best interest to audit the parking lot for any new safety hazards. After cold winter weather, restaurants may need to refurbish outdoor dining spaces before reapplying for permits. where vehicles need to slow down.

Outdoor 367

Outdoor Audits Fine Dining Food Safety 367

Modern Restaurant Management

AUGUST 28, 2024

Regular Audits and Quality Checks : Conduct periodic evaluations of store performance, including mystery shopper programs, to identify and address inconsistencies. First, it’s most important to acknowledge the mistake and formally and authentically communicate an apology, including transparency into what went wrong.

Social Media 442

Social Media Loyalty Program Customer Service Customer Experience 442

Modern Restaurant Management

APRIL 28, 2023

Tech tools – like the cloud, quality management software, AI, and blockchain – are revolutionizing the restaurant industry, allowing brands to better communicate with suppliers and improve transparency across the supply chain. Disruptions happen daily.

Supplies 418

Supplies Food Supply Food Safety Certification 418

Modern Restaurant Management

MARCH 31, 2020

Is the vendor’s security audited by a third-party company? The first is to ensure that all of your internal communications are encrypted using a high-quality VPN. There are a number of key questions that you can use to do this: Does the vendor have a security program? Does the vendor need to install hardware?

Website Management 509

Website Management Retail Small Business Online Ordering 509

Modern Restaurant Management

DECEMBER 16, 2021

With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff. Moving forward, organizations will stop doing the same annual audits for all suppliers.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

MARCH 25, 2020

As of March 18, 2020, the Food and Drug Administration (FDA) has suspended onsite audit requirements associated with the FSMA due to the COVID-19 (coronavirus) pandemic. FSMA audits are on hold for now, but when the crowds return so will the audits. Use this time to prepare your staff for audits. Know the Drill.

Food Safety 362

Food Safety Audits Food Allergens 362

Modern Restaurant Management

AUGUST 25, 2021

Sustainable team dynamics come from fair pay, competitive policies like health care and time off, and cultivating a culture that makes it easy for employees to communicate in an open and stress-free manner. Fourth Priority: Proper Packaging.

Operations 493

Operations Ordering Sustainability Food Supply 493

Modern Restaurant Management

JULY 6, 2020

Employers often are surprised to learn their hiring and onboarding practices can result in lawsuits by applicants and unfavorable audits by government agencies. First, communicating expectations and holding employees accountable reduces surprises. What should you do to put yourself in the best position?

Restaurant Law 482

Restaurant Law Document Insurance Hiring 482

7 Shifts

JUNE 3, 2022

Whether they're in school, have kids, or need time for auditions, restaurant workers can live the lifestyle they want outside the traditional 9-to-5. And there are a number of easy ways to do it: Praise publicly on internal communication channels like email, group chats, or staff pages. Communication is lacking.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Modern Restaurant Management

JULY 1, 2020

shows that consumers feel safer when hotels and restaurants raise their cleaning protocols to include hospital-grade disinfectants and third-party audits. Check clean through periodic on-demand training, auditing and verification that procedures have been followed.

2020 450

2020 Travel Food Safety Consumer Goods 450

ChowNow

MARCH 27, 2025

How to track and improve order accuracy Restaurants can track accuracy by monitoring refund trends, conducting random order audits, and collecting customer feedback. Mistakeslike missing items, incorrect modifications, or the wrong dishcan lead to refunds, negative reviews, and lost repeat business.

Delivery 195

Delivery Online Ordering Loyalty Program Food 195

Modern Restaurant Management

JUNE 26, 2024

That's why we recommend drive-thru audio solutions like wireless headsets and high-quality speakers and microphones to ensure crystal-clear communication between guests and staff. Conducting a comprehensive technology audit will reveal opportunities to upgrade your hardware and software for optimal performance.

Seating 437

Seating Mobile Ordering Point of Sale Customer Experience 437

7 Shifts

NOVEMBER 15, 2024

It’s ideal to conduct regular audits to make sure there aren’t unnecessary losses. Feedback and open communication are also key. 7shifts is a scheduling, payroll, and tip management appthat makes it easier to coordinate schedules and communicate with team members. Let’s say a new safety protocol is introduced.

Bar 195

Bar Management Management Hiring 195

Modern Restaurant Management

SEPTEMBER 16, 2020

Once regional managers are trained, they can instruct general and assistant managers, who can then communicate procedures to employees at individual locations. Hiring a third-party to conduct a waste audit, set up a bin system and train staff can help you establish correct protocols and realize the full benefits of recycling.

Recycling 383

Recycling Waste Workshop Training 383

Culinary Cues

DECEMBER 30, 2019

Many, many small restaurants fall victim to failure to pay sales tax, Department of Labor audits on payroll, or overdrawn accounts due to poor money management. [] NOT PAYING ATTENTION TO THE COMPETITION. You get the picture. [] FAILURE TO COMMUNICATION USING TODAY’S MEDIUMS. No restaurant is an island.

Cash Management 312

Cash Management Point of Sale Leadership Website Management 312

7 Shifts

NOVEMBER 3, 2021

Most restaurants will file this information away in the back office or in a cloud-based HR platform, but it's critical you audit who has access to this information and for what purposes. Audit your existing POS and check to see what PCI compliance standards they have. Guest Data. Upserve has a good primer on this.

POS 370

POS Audits Loyalty Program Information 370

The Restaurant Group

DECEMBER 8, 2024

Community Impact : Reducing waste creates opportunities for food donations and supports sustainability efforts. Conducting a Food Waste Audit A food waste audit identifies where and how waste occurs in your restaurant. Foster Communication : Encourage staff to share ideas for improvement.

Waste 78

Waste Compost Food Recycling 78

7 Shifts

SEPTEMBER 19, 2024

Team Communication Managers send announcements to the whole team or to specific groups, like the people scheduled to work that day. They then use punch audit reports to view edits to staff timesheets and track missed punches. Employees can view the schedule, swap shifts, and request time off via the mobile app.

Cash Management 370

Cash Management POS Customer Experience Food Truck 370

7 Shifts

AUGUST 3, 2023

Hugo's is also a business that employs performers and artists who may need to cover a shift at the drop of a hat to catch an audition. When one has an audition or gets a callback, they may only have a few hours notice to get a shift covered—but using 7shifts has made it simple. "I

Point of Sale 195

Point of Sale Audits Book POS 195

EATER

JUNE 2, 2023

The TL;DR is that there’s drama because the Foundation created a process to “vet” nominees accused of bad behavior, in place since 2022 following a massive audit, but the process is (unsurprisingly) flawed and plenty of people are pissed about it. The Foundation then proactively canceled the 2021 awards, instead dedicating itself to an audit.

2023 246

2023 Audits Social Media 2015 246

Modern Restaurant Management

APRIL 2, 2020

Checklist app automates daily food safety and operational task management as well as regular maintenance and audit procedures. REED is providing COVID-19 communications counsel at zero cost to businesses who lack this resource. External communications to customers, stakeholders, social media followers, etc. ” The BOHA!

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

JULY 21, 2022

However, these two professions also contend with miscommunication, lack of quality pitches, and unprepared sources, which can break a story, especially in the hospitality industry where items like employment regulations, infection outbreaks, audits, and supply chain issues are dynamic and challenging. Provide Quality Data and Sources.

Hospitality 332

Hospitality Audits Sourcing Waste 332

7 Shifts

AUGUST 2, 2023

Reporting and tracking: These capabilities allow managers to analyze tip distributions, identify trends, and generate comprehensive reports for internal auditing and tax purposes—all without having to make their own spreadsheets. Example: Regular monitoring and auditing of the digital tip payouts will be conducted.

Tip Distribution 195

Tip Distribution Cash Management Employee Relations Audits 195

Modern Restaurant Management

DECEMBER 21, 2020

We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe. Lesson #1: Multiple factors are leading to businesses increasingly communicating via messaging – with both customers and employees.

2020 493

2020 Kitchen Safety Food Safety Loyalty Program 493

7 Shifts

FEBRUARY 14, 2022

Remember, not all restaurants are affected in cities and states with Predictive Scheduling requirements, so it's essential to audit your locations if you're in an area with these laws. Davis Azrin, Partner at Gallet Dreyer & Berkey. . Davis Azrin, Partner at Gallet Dreyer & Berkey.

Restaurant Law 370

Restaurant Law 2017 Retail Franchising 370

The Rail

MAY 2, 2024

Communicate any special requirements or considerations to the transportation provider to ensure a smooth and hassle-free move for your restaurant. Coordinate with Your Restaurant’s Staff Effective communication and coordination with staff members are essential throughout the relocation process.

Inventory 130

Inventory Management Management Transportation 130