Modern Restaurant Management

JULY 6, 2020

Often the upsell from franchisors and service providers includes seemingly convenient, useful, and “free” extras like employee handbooks, wage and hour policies, and employment forms, but these one-size-fits-all documents are often tailored to federal law and don’t account for changes in California law.

Restaurant Law 482

Restaurant Law Document Insurance Hiring 482

ChowNow

MARCH 14, 2025

Standardized recipes, efficient prep work, and strong communication between back-of-house and front-of-house teams prevent bottlenecks. Improve workplace culture with fair scheduling, competitive pay, and open communication. Regularly audit expenses and negotiate with vendors to keep costs in check.

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Operations Management Management Front of House 195

Modern Restaurant Management

MARCH 25, 2020

As of March 18, 2020, the Food and Drug Administration (FDA) has suspended onsite audit requirements associated with the FSMA due to the COVID-19 (coronavirus) pandemic. FSMA audits are on hold for now, but when the crowds return so will the audits. Use this time to prepare your staff for audits. Know the Drill.

Food Safety 362

Food Safety Audits Food Allergens 362

7 Shifts

NOVEMBER 15, 2024

It’s ideal to conduct regular audits to make sure there aren’t unnecessary losses. Feedback and open communication are also key. They may talk about how they documented the problem, followed up with the team members, and made the call to retain or let go of the staff.

Bar 195

Bar Management Management Hiring 195

7 Shifts

SEPTEMBER 19, 2024

Team Communication Managers send announcements to the whole team or to specific groups, like the people scheduled to work that day. They then use punch audit reports to view edits to staff timesheets and track missed punches. Manager Log Book At the end of the night, managers document and share shift notes in the log book.

Cash Management 370

Cash Management POS Customer Experience Food Truck 370

7 Shifts

NOVEMBER 3, 2021

Most restaurants will file this information away in the back office or in a cloud-based HR platform, but it's critical you audit who has access to this information and for what purposes. Audit your existing POS and check to see what PCI compliance standards they have. Guest Data. Upserve has a good primer on this.

POS 370

POS Audits Loyalty Program Information 370

Modern Restaurant Management

JUNE 24, 2024

For restaurants, which often hire freelancers such as chefs, event planners and marketing professionals, this means meticulously documenting freelance agreements to avoid disputes and costly legal repercussions. Ensure all freelance engagements are documented, detailing the scope of work, payment terms and deadlines.

Restaurant Law 221

Restaurant Law Hiring Audits Website Management 221

7 Shifts

AUGUST 18, 2024

Improve Employee Retention The high-turnover rates are well-documented in the restaurant industry, with these rates exceeding 70% in 2016. What’s also well documented is that replacing existing employees costs more in the long run than retaining them. After all, training new hires is an investment of time, resources, and money.

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License Equipment POS Food Supply 370

Modern Restaurant Management

MARCH 11, 2020

. “Businesses need help navigating the digital shift in commerce, whether that’s utilizing new payment methods, leveraging actionable data or taking advantage of new mediums to communicate with their customers,” stated Zach Hyman, Co-Founder of SpotOn. CRM access to find and filter customers for marketing communications.

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Bar Cash Management Loyalty Program Point of Sale 386

Restaurant365

AUGUST 19, 2020

There are some general areas to focus on when starting to audit your human resources information systems (HRIS) and payroll systems. How are you communicating with your potential new hires? For multi-location or multi-state companies, running payroll and documenting compliance can be especially difficult. Payroll Best Practices.

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

The Food Corridor

MAY 12, 2021

This position will lead customer service and engagement, onboarding and feature adoption, and communication, ensuring clients successfully use the platform, renew services, and grow their revenue and/or adopt additional TFC products. Communicate the voice of the customer and provide tangible insights to the VP of Product.

Hiring 76

Hiring Management Management Food 76

Crunchtime

FEBRUARY 7, 2024

While these methods help communicate SOP details to a degree, there is little to no accountability built into the system and it is next to impossible to roll out changes quickly. For example, if an internal audit finds that certain items are out of stock, a task would be assigned to restock that item by a certain date.

Operations 78

Operations Audits Cash Management Food Safety 78

Sling

MAY 9, 2023

Focus on working on your people skills, the way you communicate, and your leadership style. 3) Create a restaurant operations manual If your business relies on unwritten rules and processes to get things done, it may be time to create a restaurant operations manual in which procedures are documented, clear, and available to all team members.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Future Food

JUNE 26, 2022

Our in-house systems and technology allow for efficient management of this stage and ensures a documented and traceable record of the process can be reviewed and audited as required.

Operations 78

Operations Food Hospitality Document 78

Lavu

FEBRUARY 2, 2024

Proper food waste management is crucial in this regard, involving practical tips such as conducting a waste audit to identify areas where waste can be minimized. Notably, lawsuits of this nature have yet to be documented, further encouraging restaurants to engage in charitable food donations. billion tons wasted annually.

Waste 78

Waste Food Compost Restaurant Law 78

Restaurant365

AUGUST 21, 2020

There are some general areas to focus on when starting to audit your human resources information systems (HRIS) and payroll systems. How are you communicating with your potential new hires? For multi-location or multi-state companies, running payroll and documenting compliance can be especially difficult. Payroll Best Practices.

Blog 78

Blog Restaurant Law Recruiting Employee Relations 78

Future Food

AUGUST 16, 2021

Visually documenting the standard and communicating that to all stakeholders sets the scene and allows for alignment of objectives and goals with the catering partner and their on-site teams.

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Hospitality Food Catering Article 78

MBB Hospitality

APRIL 25, 2018

Strong Communication Skills. When dealing with customers and other staff, your communication skills of course have to be on pointe. Not only should any prospective hospitality employees be able to clearly communicate important messages, they need to not be afraid of diffusing difficult situations.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

Apicbase

MAY 18, 2022

Besides cost estimates, audited financial statements and projections should be included, like: the expected growth rate for (at least) the first year; the estimated restaurant cash flow; the expected payback period. However, one more document can make or break your entire franchising operation: the franchise agreement.

Franchise 52

Franchise Franchising Sustainability Document 52

Apicbase

JUNE 11, 2024

Additional strategies to achieve ‘favourite customer’ status include: Effective communication : Share important details with vendors, such as needs, timelines, schedules, and systems. A solid QMS should include: Food Quality Audits: Regular checks to ensure products meet standards. Encourage vendors to do the same.

Supplies 52

Supplies Management Management Food Supply 52

PathSpot

APRIL 26, 2024

Setting the Standard: Establishing Clear Hygiene Protocols Clear and documented hygiene protocols are vital across industries, particularly in commercial kitchens and hospitality. They ensure consistency, safety, and compliance with health regulations.

Hospitality 40

Hospitality Food Safety Kitchen Safety Food 40

Apicbase

MAY 8, 2024

This allows you to improve communication between locations and transfer items. In case of an audit, the necessary documents are ready for inspection. MarketMan tracks ingredient prices to help optimise menu prices. Multi-unit management: MarketMan lets you connect multiple sites to the system.

Inventory 52

Inventory Food Supply Back of House Kitchen Safety 52

Modern Restaurant Management

JUNE 19, 2020

The EZ application requires fewer calculations and less documentation for eligible borrowers. ” Features include: Ingredient Price Tracker — Monitor item price fluctuations to audit and avoid vendor discrepancies. Document Management & Search — Easily store, search, and access invoices from anywhere.

Food Safety 362

Food Safety Customer Experience Website Management Employee Relations 362

Perfect Daily Grind

SEPTEMBER 15, 2022

Ultimately, the longer that producers can closely work with traders and roasters, the more open communication can be. Certifications require independent] audits, which ensure that documents are correct and up to date and that farmers are following strict standards,” she adds. “It

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Sourcing Sustainability Certification Consumer Goods 145