Modern Restaurant Management

SEPTEMBER 9, 2020

At its base, strengthening your food safety culture requires great communication, ongoing training and reminders, and an incentive-based system to build collaboration instead of a punitive system, which often compels employees to do the minimum. Increase Communication and Distribute Updated Policies Quickly and Efficiently.

Management 474

Management Management Food Safety Audits 474

ChowNow

MARCH 14, 2025

The best-run restaurants dont leave things to chancethey rely on clear processes, well-trained teams, and smart decision-making to avoid costly mistakes. Effective labor management means hiring the right people, providing thorough training , creating efficient schedules, and building a culture that keeps employees engaged.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

NOVEMBER 25, 2020

Communicate with Customers and Employees. Communicate often – in person, through social media, during staff meetings, via signage, etc.– – that you’re taking every precaution to keep employees, guests, and your community safe. Prioritize Training. and emergency personnel (e.g.,

Food Safety 553

Food Safety Social Media Food Order Audits 553

Modern Restaurant Management

AUGUST 28, 2024

How important is continual training? To maintain consistency across stores, brands should implement the following best practices: Robust Onboarding Training Program : Develop a comprehensive onboarding process that includes detailed training on brand standards, guidelines, voice, tone, and standard operating procedures.

Social Media 442

Social Media Loyalty Program Customer Service Customer Experience 442

Modern Restaurant Management

JUNE 8, 2020

” Restaurant managers who develop clearly-documented policies, operational checklists, and clear communication systems can simplify the process for everyone. They also provide the added benefit of digital audit trails, should you need to validate your team’s compliance for any reason. Improve Team Communication.

FOH 507

FOH BOH Front of House Employee Relations 507

7 Shifts

NOVEMBER 15, 2024

It’s ideal to conduct regular audits to make sure there aren’t unnecessary losses. As such, knowledge of the law and how to train staff to comply is crucial. Effective managers prioritize regular training sessions that cover responsible serving practices. Training is a crucial restaurant management skill.

Bar 195

Bar Management Management Hiring 195

7 Shifts

JUNE 29, 2022

In turn, franchisors should provide franchisees with safety resources and training materials to ensure the franchise's proven model for keeping restaurant sanitary and safe are followed. Location Audits. To be considerate, it's recommended to give franchisees a brief heads up about the audit before formally conducting it.

Franchise 370

Franchise Franchising Restaurant Law Document 370

7 Shifts

JUNE 3, 2022

Whether they're in school, have kids, or need time for auditions, restaurant workers can live the lifestyle they want outside the traditional 9-to-5. Showcase your core values in your employee handbook, in new-hire training, on your company careers page. The Solution: Create a training program. Communication is lacking.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Modern Restaurant Management

SEPTEMBER 16, 2020

When launching such a program, managers can decrease their costs and increase their chances of success by using a bin system to separate recyclables from other trash, educating staff on proper recycling procedures, and monitoring disposal practices to verify that employees are putting their training to work. Staff Training.

Recycling 383

Recycling Waste Workshop Training 383

Modern Restaurant Management

JUNE 26, 2024

That's why we recommend drive-thru audio solutions like wireless headsets and high-quality speakers and microphones to ensure crystal-clear communication between guests and staff. Anything that helps with labor, like back-of-house training solutions that simplify and make employee training easier, is important.

Seating 437

Seating Mobile Ordering Point of Sale Customer Experience 437

ChowNow

MARCH 27, 2025

For example, train kitchen staff to prepare orders in the order they were received. How to track and improve order accuracy Restaurants can track accuracy by monitoring refund trends, conducting random order audits, and collecting customer feedback. Staff training: Ensure employees double-check orders before sealing bags.

Delivery 195

Delivery Online Ordering Loyalty Program Food 195

Culinary Cues

DECEMBER 30, 2019

Every restaurant must constantly invest in training. [] PUTTING ALL OF YOUR EGGS IN THE CHEFS BASKET. Make sure that owners retain ample ownership of the concept, standardize as much as possible, and constantly train a strong bench of people who can step up to the plate if the chef departs. [] FAILING TO ASK THE CUSTOMER.

Cash Management 355

Cash Management Point of Sale Leadership Website Management 355

Modern Restaurant Management

JULY 1, 2020

shows that consumers feel safer when hotels and restaurants raise their cleaning protocols to include hospital-grade disinfectants and third-party audits. Check clean through periodic on-demand training, auditing and verification that procedures have been followed.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

JULY 6, 2020

Employers often are surprised to learn their hiring and onboarding practices can result in lawsuits by applicants and unfavorable audits by government agencies. First, communicating expectations and holding employees accountable reduces surprises. What should you do to put yourself in the best position?

Restaurant Law 482

Restaurant Law Document Insurance Hiring 482

Modern Restaurant Management

MARCH 25, 2020

As of March 18, 2020, the Food and Drug Administration (FDA) has suspended onsite audit requirements associated with the FSMA due to the COVID-19 (coronavirus) pandemic. FSMA audits are on hold for now, but when the crowds return so will the audits. FSMA audits are on hold for now, but when the crowds return so will the audits.

Food Safety 362

Food Safety Audits Food Allergens 362

7 Shifts

NOVEMBER 3, 2021

Most restaurants will file this information away in the back office or in a cloud-based HR platform, but it's critical you audit who has access to this information and for what purposes. Audit your existing POS and check to see what PCI compliance standards they have. Train Staff in Best Practices. Guest Data.

POS 370

POS Audits Loyalty Program Information 370

The Restaurant Group

DECEMBER 8, 2024

Community Impact : Reducing waste creates opportunities for food donations and supports sustainability efforts. Conducting a Food Waste Audit A food waste audit identifies where and how waste occurs in your restaurant. Training and Engaging Staff Your staffs commitment to waste reduction is pivotal.

Waste 78

Waste Compost Food Recycling 78

Modern Restaurant Management

JANUARY 8, 2024

To tackle this pressing issue effectively, businesses must invest in staff training and development, vital for retaining and upskilling their existing workforce. Who brands trust, how programs are architected, procedures and great communication matters…A LOT. Nothing is fraud proof. It makes everything easier.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

APRIL 2, 2020

Checklist app automates daily food safety and operational task management as well as regular maintenance and audit procedures. Virtual Training Forums – newly-created to address timely and critical COVID-19 topics. Regional Training Forums – in-person and virtual meetings across the U.S. ” The BOHA!

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

7 Shifts

AUGUST 2, 2023

Reporting and tracking: These capabilities allow managers to analyze tip distributions, identify trends, and generate comprehensive reports for internal auditing and tax purposes—all without having to make their own spreadsheets. Training for managers will commence [X Date] and everyone else on [X Date].

Tip Distribution 195

Tip Distribution Cash Management Employee Relations Audits 195

Modern Restaurant Management

JULY 21, 2022

However, these two professions also contend with miscommunication, lack of quality pitches, and unprepared sources, which can break a story, especially in the hospitality industry where items like employment regulations, infection outbreaks, audits, and supply chain issues are dynamic and challenging. Engage in Media Training.

Hospitality 332

Hospitality Audits Sourcing Waste 332

7 Shifts

AUGUST 18, 2024

Train Staff Proper training improves efficiency, which means you can have a leaner workforce without sacrificing customer service. So, train new hires properly by showing them how to use your POS, clearly articulate your customer service standards, and let them shadow other employees. Minimize breakages.

License 370

License Equipment POS Food Supply 370

Modern Restaurant Management

MARCH 11, 2020

Tools to Simplify Staff Training. According to a US Foods survey, over 50 percent of US Foods restaurant operators said their trained servers and staff play a direct role in effectively increasing check averages in their business.* A comprehensive training program. SpotOn Secures $50M Funding. SpotOn Transact, Inc.,

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

JUNE 24, 2024

A – Awareness and training. Regular training sessions can help prevent misunderstandings and ensure that everyone is aware of their responsibilities. Additionally, during the NYSDOL’s audit and investigation, the agency discovers the misclassified employees who were not paid appropriate minimum wage and overtime.

Restaurant Law 221

Restaurant Law Hiring Audits Website Management 221

7 Shifts

FEBRUARY 14, 2022

For example, part of this new process requires that employers give “preferential treatment” to requests concerning transportation, childcare, other work, and training; however, a lack of clarity around how to prioritize these requests can be both problematic and confusing. Davis Azrin, Partner at Gallet Dreyer & Berkey. .

Restaurant Law 370

Restaurant Law 2017 Retail Franchise 370

Modern Restaurant Management

AUGUST 19, 2020

They both went through a management training program. “We believe that with the flexibility Rouxbe provides, along with our mastery of teaching pastry, we are enabling an entirely new group of individuals the opportunity to study and train in this incredible artform.” Communication platform. OhWaiter Debuts.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

7 Shifts

SEPTEMBER 19, 2022

Establish Clear Lines of Communication. Without solid training and growth opportunities, you could be letting great employees go to the restaurants that already have them. Communication breaks down. 72% of employees ranked team communication as necessary to their satisfaction at work. State by State Breakdown.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Restaurant365

AUGUST 27, 2021

Here are a few critical ways you can proactively and effectively communicate your culture to potential hires. If you are looking to address your restaurant hiring challenges , consider starting with an audit of your online presence. Cultivating an intentional online presence can help you positively communicate your restaurant culture.

Recruiting 151

Recruiting Social Media Front of House Hiring 151

Squirrel Systems

JUNE 3, 2024

High turnover rates not only disrupt operations but also incur significant costs related to hiring and training new employees. Real-Time Communication : Effective communication is vital in a fast-paced environment like a restaurant. Training programs and clear career paths are important motivators.

Technology 91

Technology Management Management Restaurant Law 91

Perfect Daily Grind

AUGUST 18, 2019

Matt has nearly 20 years of coffee consultancy and café management under his belt, which includes mentoring and training more than 2,500 barista trainers and coffee business owners. Places with positive workplace cultures have great communication, high morale, and create goals together as a team,” says Matt. . The bar of a coffee shop.

Café 104

Café Seminar Employee Relations Communication 104

Restaurant365

JANUARY 22, 2020

Your point of sale system (POS) may be tracking your private company financials, and your internal communications may include intellectual property or confidential corporate information. A professional forensic audit of your business. Audit the number of systems your restaurant is running. Make sure your equipment is secure.

Audits 88

Audits Point of Sale Front of House POS 88

Restaurant365

AUGUST 19, 2020

There are some general areas to focus on when starting to audit your human resources information systems (HRIS) and payroll systems. How are you communicating with your potential new hires? ServSafe is a safety training course specifically designed for the food industry, accredited by the American National Standards Institute (ANSI).

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

Crunchtime

FEBRUARY 7, 2024

While these methods help communicate SOP details to a degree, there is little to no accountability built into the system and it is next to impossible to roll out changes quickly. Employee training and onboarding: what training videos, paperwork, and other tasks need to be completed for each employee in each location?

Operations 78

Operations Audits Cash Management Food Safety 78

Restaurant365

AUGUST 12, 2021

Train your store-level managers to use data for store-level decisions on staffing and inventory. For example, distinguish your restaurant group as being data driven in your job descriptions, include test questions in the hiring process to filter for managers that have a data-driven mindset and provide data training as part of onboarding.

Leadership 78

Leadership Inventory Hiring Point of Sale 78

Ken Burgin

JULY 9, 2022

Good internal communication systems – allowing staff and management to communicate freely. A division of the audit and checking functions eg the person who counts the till doesn’t make up the float for the next shift. Alarm systems for when you’re open and closed, with staff trained to handle any problem.

Point of Sale 60

Point of Sale Cash Management Website Management Audits 60

Perfect Daily Grind

SEPTEMBER 15, 2022

Ultimately, the longer that producers can closely work with traders and roasters, the more open communication can be. In turn, at least 25% of the Fairtrade Premium is invested in training and support to improve coffee quality, productivity, and sustainability. It creates a powerful connection with our suppliers.”.

Sourcing 145

Sourcing Sustainability Certification Pricing 145

Lavu

FEBRUARY 2, 2024

Proper food waste management is crucial in this regard, involving practical tips such as conducting a waste audit to identify areas where waste can be minimized. Communicate transparently with customers and display temperature logs to build trust. Educate staff on food safety, emphasizing the importance of proper storage temperatures.

Waste 78

Waste Food Compost Sustainability 78