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Understanding whether your staff are employees or independent contractors isn’t just about following the rules—it’s key to maintaining a fair, compliant and smoothly running establishment. Employees classified as exempt from overtime must meet specific criteria, such as executive or administrative duties.
Update Your Employee Handbook Your employee handbook sets the tone for your culture by establishing expectations and aligning your team toward a common goal and vision. Encouraging Participation : Host brief, informal sessions to explain options, empowering your team to make confident decisions for themselves and their families.
Restaurants have traditionally relied on annual, biannual, or quarterly audits, where an inspector visits the facility and conducts an in-person assessment of health and safety protocols. Here’s some key information to know about remote audits: Remote Audits are Thorough and Comprehensive.
The restaurant industry is still dealing with pandemic-related issues, including supply chain disruptions, new COVID variants and surging cases, labor shortages, rising prices, and a shift in consumer demand. Make food safety and customer reassurance a priority to create a brand that customers (and employees) trust and support.
Restaurants are feeling an unprecedented churn as they face staffing shortages, implement new SOPs, keep up with city, state, and national regulatory agencies and ever-evolving pandemic information – while also running their business and keeping everyone safe. Many restaurant leaders are feeling relentless pressure. Minimize Risks.
Following government recommendations is always required but going the extra mile by providing a positive culture with purpose can help your employees feel more invested in protecting customers and your business. When employees feel safe, informed, and engaged, then customers will feel safe. Invest in Software Solutions.
AI technology can help restaurants protect themselves and their customers from financial losses stemming from card-related fraud. The technology can rapidly surface data and identify and analyze patterns related to customer habits and preferences, track sales trends, forecast demand for ingredients, and identify operational bottlenecks.
Fewer employees have carried the burden of prepping, cooking, and serving food while working to keep guests safe. This influx of new employees means that restaurant brands will need to build (and reinforce) cultures of excellence. Leverage new employees’ tech expertise. Reduce employee turnover.
Employee well-being. All of these policies should be clearly documented, and all employees should be required to read and sign-off on them. Once employees are informed of your restaurant’s new safety and sanitation policies , your main challenge will be compliance. Customer well-being. Sneeze guards/barriers.
The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”
According to the National Floor Safety Institute (NFSI), more than three million food service employees and one million guests are injured as a result of slip-and-fall accidents annually. This means taking regular walk-through audits of floors and walkways to help identify hazards that could lead to slip and fall accidents.
Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.
Prioritising employee well-being, mental health, and job satisfaction is also essential in curbing turnover and cultivating a content and dedicated workforce. – The CataBoom team We must continue to develop our solution to provide more choices for employees. In 2024, we’ll continue to see growth in the payroll segment.
The recording of completed work and collection of data serve as an essential tool for QSRs to maintain a safe facility for employees and customers alike. For example, detailed workflows within the software require complete information, preventing staff from beginning tasks and leaving them incomplete.
Make sure to consider these key factors from both the administrative and employee perspective: Pricing: Consider whether the platform charges a flat fee (monthly or annual), a percentage of tips, or a combination of both. Do you plan on sending employee tips at the end of every day, other day, or twice a week?
Related video from YouTube What Is PCI Compliance? It’s not just another regulation – it’s a framework designed to help restaurants protect sensitive payment information in todays digital age. These could include higher fees, mandatory audits, or even losing the ability to accept card payments altogether.
Cost of goods sold is the raw material cost of your beverages and food, and labor cost includes actual labor, employee benefits, payroll taxes, healthcare, and bonuses. So, train new hires properly by showing them how to use your POS, clearly articulate your customer service standards, and let them shadow other employees.
The bakery, which distributes to grocery stores nationwide, is now built to better accommodate both customer and consumer needs while continuing to put the safety of employees and customers first. Lesson #1: Multiple factors are leading to businesses increasingly communicating via messaging – with both customers and employees.
per hour—as long as the employee’s base wage and tips combine to equal at least the full minimum wage. Employers need to be aware of the changing minimum wage in relation to tip laws: As the minimum wage changes, so do the specifics around when, whether, and how much of a tip credit the employer may take. What counts as a tip?
We would like to thank Derek Jones and all of the employees at Smart Foodservice for their dedication in building a highly differentiated business in the cash and carry industry, and we know the company will be in great hands with its new owners.” SpotOn Secures $50M Funding. ” GIG Rebrands Certification Group.
per hour—as long as the employee’s base wage and tips combine to equal at least the full minimum wage. Employers need to be aware of the changing minimum wage in relation to tip laws: As the minimum wage changes, so do the specifics around when, whether, and how much of a tip credit the employer may take. What counts as a tip?
In this article, the experts at Sling share 12 tips to help you keep your employees motivated, engaged, and productive. Which do you give your employees? This gives your employees the freedom to work when their motivation is at its highest. Your employees’ motivation depends, in large part, on their health.
For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. In addition, in the age of social media, your labor practices and HR policies are under closer scrutiny than ever by both your employees and the public. Design an employee onboarding process.
Employee benefits services. When you partner with a PEO, you get the benefit of their industry expertise, economies of scale, shared liability and risk, and a dedicated team of administration experts to manage your HR, payroll, and employee benefits for you. Many applications were rejected due to incorrect or missing information.
High turnover rates not only disrupt operations but also incur significant costs related to hiring and training new employees. This balance is crucial not only for maintaining high service standards but also for employee satisfaction. This fairness fosters trust and loyalty among staff members.
The application must be submitted within 28 days of the employee start date, and credits range from $2,400 to $9,600 per qualified new hire. These credits are available for new employees who have not previously worked for the hiring employer and work a minimum of 120 hours in their first 12 months of employment.
With conviction and confidence that is informed by experience, intuition, and exceptional foresight about the way the world will work in the foreseeable future. We have all seen the news cycles over the months, restaurants closing, jobless numbers are high, but businesses are struggling to hire and retain employees. Related Content.
If employees receive benefits and compensation, they must be provided for work that employees perform. If you are audited, and the IRS believes you are overcompensating employees based on other amounts reported within the restaurant industry, you may not be able to deduct them fully. Employee Meals. Employee Tips.
Demotivated employees, sloppy work, and resignations from your best team members: all things that can make a coffee shop unprofitable. But as a start-up or even an established coffee shop, how can you plan for good employee attitudes and high retention rates? It will also improve your systems and leave you and your team more informed.
In the US, food waste and related packaging account for almost 45% of the material that goes into landfills. Craft a business plan based on your specific requirements while taking cognizance of the company’s objectives, business-related factors, and other general operations. Globally, food waste generates 4.4 Choose Location.
For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. In addition, in the age of social media, your labor practices and HR policies are under closer scrutiny than ever by both your employees and the public. Design an employee onboarding process.
Regular audits provide valuable insights into stock levels and help maintain accurate financial records, supporting effective business management strategies. Outsourcing allows businesses to focus on core operations while experts manage inventory-related tasks. These services include stocktaking, reporting, and even procurement.
According to the Internal Revenue Service’s Employer’s Tax Guide (Circular E) , supplemental wages are exactly what they sound like: supplemental pay or other compensation given to an employee in addition to their regular wages. That means you would determine withholding based on the employee’s W-4 on the IRS tax tables.
If you need a more customizable system for your restaurant, you may consider choosing a more robust system that offers features such as inventory tracking, table and order management, employee timesheets, and CRM integration. Employee scheduling. Employee tips. Front-of-house (FOH) management. Back-of-house (BOH) management.
That is your employee handbook. Developing a top-notch employee handbook is one great way to avoid costly employee turnover that dooms many restaurants. . We’ll walk you through a few steps you should take to make a great employee handbook for your team. Read More : The Restaurant Turnover Rate is Astronomical.
In today’s data-driven landscape, businesses across various industries leverage data analytics to enhance operations and make well-informed decisions. Employee Accountability: 24/7 Real-time feedback and data tracking promote a culture of accountability among employees. The food industry is no exception.
Sales data by employee/ product/ department: This report provides an overall idea about the efficiency of each employee or product. Audit Reports. Audit reports are essential for the restaurant owners to understand staff efficiency, any leak that occurs during a typical day, and the overall working of an outlet.
The purpose is to help teams to better understand how accounting relates to the business of running a successful restaurant. Make informed financial decisions. Inform business decisions and strategy. In Part 1, we’ll review the basics – Restaurant Bookkeeping and Accounting 101. Offering financial insights and advice.
This includes keeping your enterprise and customer information safe from hackers. Restaurateurs keep customers’ information to help them tailor dining experiences and use it for customer loyalty programs. “ Effective training will help your employees identify and mitigate cyber risks to keep your restaurant safe.”
TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. Sandra (Sandy) Reinhardt: Vice President of Information Technology | 30 years.
They give a complete picture of the overall performance of the restaurant by providing in-depth information on how everything is functioning. A user-friendly interface makes handling the software convenient for employees, especially new hires. Source: DinePlan. Has User-Friendly Interface.
Managers must ensure employees are well-versed in food safety, customer service, and other essential areas. This certification guarantees that systems processing customer data are secure, reliable, and compliant with the highest information security standards. Here are some proven methods to optimise food and beverage management.
That is your employee handbook. Developing a top-notch employee handbook is one great way to avoid costly employee turnover that dooms many restaurants. . We’ll walk you through a few steps you should take to make a great employee handbook for your team. Read More : The Restaurant Turnover Rate is Astronomical.
Additionally, in order for restaurant leaders to operate as a certified safe food handler , such as managers and chefs, they must pass assessments related to food safety and risks like foodborne illnesses. Employees aren’t wearing personal protective equipment. Employees aren’t following proper handwashing procedures.
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