Modern Restaurant Management

DECEMBER 27, 2022

Train Differently (and Better) than Ever Before. Historically, food businesses trained employees by explaining how things should be done. But what if you thought about training differently? Train, practice, demonstrate, and reinforce, using tech tools to amplify training efforts and reinforce knowledge.

Food Safety 566

Food Safety Audits Food Supply Food 566

Modern Restaurant Management

MARCH 29, 2021

Number Three : Audit your time keeping. Number Four : Audit sales every half-hour in your POS system. It is one of the most important pieces of equipment you'll ever purchase. Number Seven : Last but not least, make selection and training a priority. They’re not working, and they are milking the time clock.

Audits 520

Audits POS Sports Training 520

Modern Restaurant Management

JULY 11, 2024

Training and education around hygiene and food safety continue to be a standard, but there are further steps managers can take to guarantee the safest, most hygienic, and highest-quality experience for guests. In this context, it’s crucial to regularly train employees in things like hand hygiene.

Food Safety 458

Food Safety Education Training Equipment 458

Modern Restaurant Management

AUGUST 29, 2022

The byproduct is a feedback loop that enhances employee guidance and training, reduces shrink and carbon footprint, ensures the highest levels of store cleanliness and hygiene, and enables your teams to focus on and cater to consumers. Preempting Equipment Failures.

Operations 473

Operations Food Safety Kitchen Safety Front of House 473

Modern Restaurant Management

JUNE 8, 2020

” Restaurants must elevate safety and cleanliness protocols, train employees about new processes and policies, track compliance, and implement immediate corrective actions, as needed. Enforce social distancing and require appropriate personal protective equipment (PPE) based on the guidelines for your jurisdiction.

Food Safety 507

Food Safety Social Media Website Management Food Supply 507

Modern Restaurant Management

OCTOBER 15, 2021

Four significant benefits to using digital tools include their ability to: increase safety, quality, accuracy, productivity, and efficiency, minimize risks, train and empower your employees, and manage COVID protocols. Train and Empower Your Employees. Increase Safety, Quality, Accuracy, Productivity, and Efficiency.

Food Safety 492

Food Safety Audits Employee Relations Training 492

Modern Restaurant Management

MARCH 6, 2023

By modernizing employee task management, quick service restaurants (QSRs) can streamline routine health and safety audits. Ensure Routine Health and Safety Audits Run Smoothly Outdated processes, like pen and paper audits, can make health and safety checks a tiresome, time-consuming task with room for human error.

Audits 469

Audits Kitchen Safety Mobile Ordering Customer Experience 469

7 Shifts

NOVEMBER 15, 2024

Can you provide an example of how you’ve improved employee performance through training? How do you handle unexpected challenges, such as equipment failure or supply shortages? Can you provide an example of how you’ve improved employee performance through training?

Leadership 195

Leadership Management Management Operations 195

Modern Restaurant Management

SEPTEMBER 22, 2021

Remember that it can also be expensive to hire and train new employees. Make sure you do a projection and daily audit to ensure your payroll costs are commensurate with your current revenue. Kitchen and Serving Station Equipment. There is no way you can prepare a meal without the right equipment.

License 445

License Employee Relations Equipment Food Supply 445

Modern Restaurant Management

NOVEMBER 25, 2020

As restaurants have been gradually permitted to reopen, they have new regulations to follow, including restricted onsite capacity, strict cleaning and disinfecting protocols, social distancing rules, and mandatory use of personal protective equipment (PPE). Prioritize Training. and emergency personnel (e.g.,

Food Safety 553

Food Safety Social Media Food Order Audits 553

Modern Restaurant Management

NOVEMBER 27, 2023

Maintenance needs vary based on restaurant size, food variety, and cooking style, but all restaurant maintenance can be divided into two overarching categories: restaurant equipment maintenance and restaurant facilities maintenance. This type of maintenance is typically the responsibility of specially trained technicians.

Audits 309

Audits Equipment Food Safety Kitchen Safety 309

Modern Restaurant Management

FEBRUARY 14, 2023

To accomplish this: Improve training efforts. Unfortunately, many restaurants are using archaic training programs, so update your training to be current, relevant, and tech driven. Additionally, audits and confirmation of safety certifications should be standard operating procedure before working with new vendors.

Food Safety 474

Food Safety Kitchen Safety Loyalty Program Employee Relations 474

Modern Restaurant Management

AUGUST 28, 2024

How important is continual training? To maintain consistency across stores, brands should implement the following best practices: Robust Onboarding Training Program : Develop a comprehensive onboarding process that includes detailed training on brand standards, guidelines, voice, tone, and standard operating procedures.

Social Media 442

Social Media Loyalty Program Customer Service Customer Experience 442

Modern Restaurant Management

DECEMBER 2, 2024

Regularly audit your suppliers’ practices and request documentation to confirm that they’re still in compliance. Also, take the time to regularly schedule refresher food safety meetings or mini-training sessions. These credentials indicate adherence to high safety standards.

Food Safety 275

Food Safety Management Management Kitchen Safety 275

Modern Restaurant Management

OCTOBER 7, 2021

Last but not least, creating digital checklists for the cleaning tools and the staff will streamline the process—because when it comes to food safety and restaurant cleanliness, training should not be a one-off affair. Everyone should follow the proper procedure every day, not just during training sessions. Overall Operations.

Technology 492

Technology Operations Food Safety Kitchen Safety 492

Modern Restaurant Management

SEPTEMBER 1, 2023

Restaurant brands should build (and maintain) a strong food safety culture, give employees the proper tools and training, and uphold the highest food safety standards. Prioritize training. Provide ongoing training to keep important food safety protocols top-of-mind for all employees. Rely on technology. Empower employees.

Food Safety 389

Food Safety Food Food Supply Training 389

Modern Restaurant Management

JULY 17, 2023

Technology, like SaaS-based quality and audit software, has changed the ISO compliance process significantly, making it much faster, easier, more accurate, and less of an administrative burden. Augmented reality tools are improving compliance training and helping employees better understand ISO standards and procedures.

Innovation 416

Innovation Technology Certification Food Safety 416

Modern Restaurant Management

JUNE 26, 2024

Anything that helps with labor, like back-of-house training solutions that simplify and make employee training easier, is important. Many QSR franchises are operating with legacy equipment that can't keep pace with customer expectations or facilitate a seamless employee experience.

Seating 437

Seating Mobile Ordering Point of Sale Customer Experience 437

Modern Restaurant Management

MARCH 20, 2020

The same can be said for their employees, who oftentimes aren’t properly trained in managing data threats. Firstly, hampered by a whopping 75 percent annual turnover rate according to The United States Bureau of Labor Statistics, owner/operators can have difficulty training a revolving door of new employees.

Online Ordering 540

Online Ordering Email Marketing Website Management Franchise 540

Modern Restaurant Management

SEPTEMBER 9, 2020

At its base, strengthening your food safety culture requires great communication, ongoing training and reminders, and an incentive-based system to build collaboration instead of a punitive system, which often compels employees to do the minimum. Increase Self-Assessments at Every Location. Invest in Software Solutions.

Management 474

Management Management Food Safety Audits 474

Modern Restaurant Management

JANUARY 29, 2021

It can lead to burnout and turnover, which may also leave you open to more risk through increased mistakes and gaps in training. Suppliers and vendors are struggling just as much as you are, and many are actively refusing or limiting audits as they try to reduce risk due to COVID-19. Add Self-Assessments at Locations.

Audits 457

Audits Food Safety Kitchen Safety Coaching 457

Modern Restaurant Management

NOVEMBER 1, 2023

Inadequate hazard identification, inappropriate footwear, and insufficient training can also lead to these types of injuries. This means taking regular walk-through audits of floors and walkways to help identify hazards that could lead to slip and fall accidents.

Food Safety 476

Food Safety Employee Relations Restaurant Law Education 476

7 Shifts

AUGUST 18, 2024

Not only do you have to manage many costs including, labor, equipment, and food—but you have to do it while dealing with inevitable price increases. In this guide we won't worry too much about the differences, but in general: A restaurant cost is a one-time expenditure on a material resource like food, liquor, dishes or kitchen equipment.

License 370

License Equipment POS Food Supply 370

Modern Restaurant Management

MARCH 16, 2020

Train Managers on Compliance. Employers should train their managers on these new policies and procedures to ensure that the managers who will be handling scheduling issues understand them and are implementing them appropriately. Audit for Compliance.

Restaurant Law 454

Restaurant Law Website Management Audits Training 454

Modern Restaurant Management

DECEMBER 6, 2019

Processes, equipment, menus, and products are always changing. Third-party audit results can work in the same way. Are audit scores improving? Cleaning logs or checklists – Are logs or checklists being used to record equipment cleaning, such as slicers? Staff training – Is equipment being cleaned properly?

Food Safety 284

Food Safety Catering Fast Casual Food 284

Modern Restaurant Management

SEPTEMBER 16, 2020

When launching such a program, managers can decrease their costs and increase their chances of success by using a bin system to separate recyclables from other trash, educating staff on proper recycling procedures, and monitoring disposal practices to verify that employees are putting their training to work. Staff Training.

Recycling 383

Recycling Waste Workshop Training 383

Modern Restaurant Management

SEPTEMBER 5, 2024

High staff turnover of QSRs contributes to these challenges, with inconsistencies in training and varying levels of experience among staff risking the maintenance of food, health, and safety standards. By automating behind-the-scenes operations, staff are able to dedicate more time to training, compliance, and customer relations.

Operations 221

Operations Food Safety Audits Customer Service 221

The Restaurant Group

FEBRUARY 23, 2025

Cleaning and Maintenance Supplies Sanitizers, dish soap, gloves, and equipment cleaning solutions. Perform daily spot checks for critical items.Conduct weekly audits for perishables. Complete monthly audits for long-term stock. Train staff on accurate inventory recording. Train staff to always pull from the front.

Inventory 88

Inventory Management Management Audits 88

Modern Restaurant Management

JUNE 8, 2020

They also provide the added benefit of digital audit trails, should you need to validate your team’s compliance for any reason. Beyond real-time chat, some apps also allow restaurants to upload training manuals, create work orders, and manage operations all in one place. Streamline Operations with Simple to Use Technology.

FOH 507

FOH BOH Front of House Employee Relations 507

Culinary Cues

DECEMBER 30, 2019

Every restaurant must constantly invest in training. [] PUTTING ALL OF YOUR EGGS IN THE CHEFS BASKET. Make sure that owners retain ample ownership of the concept, standardize as much as possible, and constantly train a strong bench of people who can step up to the plate if the chef departs. [] FAILING TO ASK THE CUSTOMER.

Cash Management 287

Cash Management Point of Sale Leadership Website Management 287

Modern Restaurant Management

JULY 10, 2023

Brands of all sizes must conduct regular safety and quality audits to ensure all locations are consistently compliant. In these traditionally in-person audits, inspectors often find issues that need to be corrected, and would tell the brand location’s operator what was wrong. The operator would then go correct the problems.

Audits 221

Audits Operations Coaching Food Safety 221

Modern Restaurant Management

JULY 1, 2020

shows that consumers feel safer when hotels and restaurants raise their cleaning protocols to include hospital-grade disinfectants and third-party audits. Check clean through periodic on-demand training, auditing and verification that procedures have been followed.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

JANUARY 8, 2024

To tackle this pressing issue effectively, businesses must invest in staff training and development, vital for retaining and upskilling their existing workforce. The future of restaurant businesses will likely involve a hybrid approach, combining the efficiency of technology with the warmth and personal touch of human service.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

APRIL 2, 2020

Checklist app automates daily food safety and operational task management as well as regular maintenance and audit procedures. Virtual Training Forums – newly-created to address timely and critical COVID-19 topics. Regional Training Forums – in-person and virtual meetings across the U.S. ” The BOHA!

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

JUNE 24, 2024

Proper classification is determined by a myriad of factors, including the degree of control the employer has over the worker, the permanency of the relationship, the worker’s investment in equipment or materials, the worker’s opportunity for profit or loss, and the level of skill required for the work.

Restaurant Law 221

Restaurant Law Hiring Audits Website Management 221

Modern Restaurant Management

SEPTEMBER 14, 2021

” “Many of our TEAM Members stay a long time with TSFR – a testament to our accountable culture, family atmosphere and commitment to training and development,” said Bill Angott, President and Chief Executive Officer at TSFR. Cynthia (Cyndi) Barnes: Director of Accounting | 35 years.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

7 Shifts

FEBRUARY 14, 2022

For example, part of this new process requires that employers give “preferential treatment” to requests concerning transportation, childcare, other work, and training; however, a lack of clarity around how to prioritize these requests can be both problematic and confusing. Davis Azrin, Partner at Gallet Dreyer & Berkey.

Restaurant Law 370

Restaurant Law 2017 Retail Franchise 370